Pakedge Device & Software RK-1 User Manual
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Pakedge Device & Software RK-1 User Manual

High speed gigabit av router
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RK-1
High Speed Gigabit AV Router
User Manual V1.0

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Summary of Contents for Pakedge Device & Software RK-1

  • Page 1 RK-1 High Speed Gigabit AV Router User Manual V1.0...
  • Page 2 Pakedge Device & Software, Inc., 3847 Breakwater Avenue, Hayward, CA, declares under sole responsibility that the RK-1 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. These devices comply with Part 15 of FCC Rules. Operation of the devices is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference that may cause undesired operation.

  • Page 3: Table Of Contents

    Contents Introduction ....................................... 3 Customer Service and Technical Support ..........................3 Installing ......................................4 Getting to Know Your Product ..............................5 Accessing the Router ..................................7 Dashboard ......................................7 Connecting to the Internet ................................9 Connecting to the Internet (Continued) ..........................11 Additional WAN Options ................................

  • Page 4: Introduction

    Introduction The popularity and affordability of IP networking has driven audio/video and control networks to share the same physical wiring with computer networks. However, computer data can tolerate unpredictable latency in ways that audio-video streaming and control systems cannot. Sophisticated systems require the same robustness as an enterprise network to ensure that IP-based controls occur instantly and audio/video packets arrive in time.

  • Page 5: Installing

    Installing For installation procedures, please refer to the Quick Start Guide that came with the RK-1. You can also visit the Dealer Portal on our website for all the current manuals and Quick Start Guides. NOTE: If you install the RK-1 in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room temperature.

  • Page 6: Getting To Know Your Product

    Power Cable • 6ft CAT5E Cable • Quick Start Guide • The front panel of the RK-1 has several blue LEDs. See the Table 1 below for more information. Table 1: LED Explanation (From Left to Right) Status Operation Blue...
  • Page 7 Below you will find a description of the interfaces on the back of the RK-1 in Table Table 2: Interface Explanation (From Left to Right) Interface Type Speed Protocol Description Reset Button Hold Reset Button for 10 seconds to factory default the settings...

  • Page 8: Accessing The Router

    Accessing the Router To access the router’s GUI, please follow the steps below: 1. Plug an Ethernet cable from the router to a PC. 2. Make sure your network card is set to obtain an IP address automatically. Then open any internet browser and go to the address http://192.168.1.99 or you can simply type pakedgerouter.com Note: For best results we recommend using Mozilla Firefox as your web browser.
  • Page 9 Towards the top of the page you will find information on the serial number, uptime, and the number of active sessions on the RK-1 as well as the CPU and memory usage. If there is new firmware available for the RK-1, you will see a message alerting you with an option to download it.

  • Page 10: Connecting To The Internet

    Connecting to the Internet The RK-1 supports the three main types of internet connections: • DHCP (Typically used by cable companies and DSL basic service) • Static IP (Fixed public IP address mostly used by Business Class Broadband services) •...
  • Page 11 2. Edit the WAN Zone. 3. Select Static Address for the Protocol. 4. Click on Switch Protocol to switch the WAN Zone to Static.

  • Page 12: Connecting To The Internet (Continued)

    Click Apply. The router now has the Static IP configured on it. Connecting to the Internet (Continued) PPPoE: To configure the router using a PPPoE connection, you will need to complete the following steps: 1. Log into the RK-1 2. Click on Network Zones.
  • Page 13 3. Edit the WAN Zone. 4. Select PPPoE from the Protocol drop down menu. Then click on Switch Protocol. 5. Enter the username that the ISP assigned under the PAP/CHAP username field. Enter the password in the PAP/CHAP password field. For the Use custom DNS servers, enter the DNS server you would like to use.

  • Page 14: Additional Wan Options

    DNS server. Rebind Protection: This function protects the WAN from receiving DNS information from any “Local” non-Public IP address positioned above the RK-1 in the network. If the RK-1 is positioned behind another router, this feature should be disabled. Port Forwarding Port forwarding allows services inside the network to be available from the internet.

  • Page 15: Real-Time Monitoring

    2. As an example we will forward TCP port 80 to an IP camera on the IP address 192.168.1.50. Click Add New Item. For the Description enter IP Camera. For the Protocol select TCP. For the WAN Zone select WAN. We will enter 80 for the External Port. Enter 80 as the Internal port. For the internal IP address select custom and enter 192.168.1.50.

  • Page 16: Isolated Guest Network

    Isolated Guest network The RK-1 has an isolated guest network option. When enabled, port 5 on the router will be turned into a guest network port. Any devices connected on that port will be placed on the Guest network. The Guest network will only have access to the internet.
  • Page 17 2. Click the toggle on/off switch under the Isolated Guest network zone. 3. You will get a message letting you know that port 5 will be turned into the Isolation Guest network port. Click OK to enable the isolated guest network.

  • Page 18: Virtual Dmz

    HTTPS, and you will still be able to use the VPN feature. Changing the IP address of the LAN Zone The default IP address of the RK-1 is 192.168.1.99. If you need to change the IP address of the router or change the entire network address take the following steps.
  • Page 19 1. Click on Network Zones. 2. Click Edit. 3. Enter the new IP address you wish to use in the IP Address field. In the following example, we change the IP address of the router to 192.168.10.99.
  • Page 20 4. In the DHCP Server section, the Start field indicates the first IP address that will be handed out by the router. The End field indicates the last IP address that will be handed out. The limit field indicates the amount of IP addresses that the router can hand out. 5.

  • Page 21: Vlan Settings

    VLAN settings The RK-1 comes configured with VLANs. VLANs allow you to separate devices into smaller networks to increase efficiency on your network. The RK-1 will come with VLANs 2-6. To modify any of the VLAN settings, take the following steps.
  • Page 22 4. Click Edit under any of the VLANs to view its settings. As an example, we will click Edit under VLAN2. 5. The Name field allows you to change the name of the VLAN. By default VLAN2 will be named Voice. The VLAN ID allows you to use a different VLAN ID. Enable Inter VLAN Routing allows this VLAN to communicate with other VLANs.

  • Page 23: Static Route

    3D2H30M. Static Route Static Routes allow the manual forwarding of traffic to networks that are not a part of the RK-1 internal routable networks. To create a Static Route, take the following steps.
  • Page 24 (192.168.1.111). An example of this would be the WAN IP address of a second router connecting to the LAN of the RK-1. In order to reach the second routers LAN a static route must be added to inform the RK-1 of the Gateway IP that has direct knowledge of this new network.

  • Page 25: Dhcp Reservation

    4. Once the information has been entered, click Apply at the bottom of the page. DHCP Reservation DHCP reservation allows the router to continually assign the same IP address to a device. To create a DHCP reservation, take the following steps. 1.

  • Page 26: Quality Of Service

    Quality of service Quality of Service (QoS) allows you to prioritize data on the network. For example, there are certain applications which require the least amount of latency possible. You can prioritize this type of traffic so that it is sent ahead of other data that can function properly with some latency, such as ordinary web traffic. To configure QoS take the following steps.
  • Page 27 4. If you want to create a new QoS policy to prioritize certain data, click Add New Item. 5. The Priority column allows you to select the priority of the data 6. The Source host column allows you to define which source IP address the policy will apply to.
  • Page 28 8. The Service column has a list of common applications that you may want to prioritize. If the application you are looking for is on the list you can select it as the service to prioritize. 9. The Protocol column allows you to select whether the data that you are prioritizing is TCP or UDP.

  • Page 29: Dual Wan

    will also be set to all. This means the policy will apply to TCP and UDP data. Ports is also set to all. 13. Click Apply to finalize the settings. 14. By default there is a rule defined to allow priority of Voice Over IP (VOIP) data. Dual Wan Dual Wan allows you to use two wan ports on the router in redundancy mode.

  • Page 30: Dynamic Dns

    Dynamic DNS (DDNS) allows your router to be reached with a fixed hostname while having a dynamically changing IP address. The RK-1 has two options for DDNS. The first is under the Pakedge DDNS tab. Pakedge offers its own DDNS service that works alongside our BakPak cloud system. To create a Pakedge DDNS take the following steps.
  • Page 31 3. If you have an existing BakPak account, simply enter your credentials and click login. 4. If you don’t have a BakPak account, you can register for an account to use. Simply enter an email address and password and click register. Once you are logged in with your BakPak credentials, scroll down to the HostName field.
  • Page 32 8. Scroll towards the top and you will see a message stating that you have claimed your name. The RK-1 is now using the name we have claimed. 9. You can click on Status Check in order to see the status of your Pakedge DDNS.
  • Page 33 10. The router will display the status of the Pakedge DDNS giving you the hostname that the router is currently using. 11. You can change the hostname you are using at any given time by simply entering a new hostname into the router that is available for use and then clicking claim hostname. 12.
  • Page 34 Note: You can only register for a new BakPak user once on the RK-1. Once you have registered for a BakPak user once, the register button will disappear from the GUI. To configure a non-pakedge DDNS take the following steps.
  • Page 35 4. For the Source of IP address field select Zone. For the Zone field select WAN. The Check for change IP every field indicates how often the router will check to see if the WAN IP address has changed. The Check-time unit indicates the unit of time that is used for the Check for changed IP every field.

  • Page 36: Parental Controls

    Parental controls The Parental Controls allow you to block websites and services on your network. For example, you can prevent users from visiting www.yahoo.com or prevent any http traffic from going out to the internet. To configure the parental controls take the following steps. 1.
  • Page 37 6. Click Apply when you are finished. The websites you entered will now be blocked. 7. If you use the Block Websites feature the RK-1 will also need to use a secondary IP address on the network. There is a message on the Block Websites page to warn you about this.
  • Page 38 Note: Once you have blocked a website on the RK-1 you must clear the DNS cache on any devices on the network. You can do this by rebooting the devices. 8. The Block Clients feature will allow you want to block certain services from accessing the internet.

  • Page 39: Snmp

    15. You can block a device from completely accessing the internet. To do this, set the Protocol to All and leave the Ports field blank. SNMP Simple Network Management Protocol (SNMP) is a standard protocol for network management. By default it is enabled on the RK-1. To view the SNMP settings take the following steps.

  • Page 40: File Sharing

    File Sharing File sharing allows you to connect a USB drive onto the router and share resources. The RK-1 offers both Local and Remote file sharing. Local File Sharing allows you to share the contents of a USB drive on the local network.
  • Page 41 2. Under the Local File Sharing tab, check the enable box. Click Apply. 3. You can now access the USB drive over the local network. 4. You will be prompted to enter a username and password when attempting to access the USB drive.
  • Page 42 5. You can check the Read-only box so that computers on the network will only be able to read from the drive and not write to it. 6. Once you have enabled the file sharing and connected a USB drive into the RK-1 you will see your drive listed in the file shares menu.
  • Page 43 Remote File Sharing allows you to access the contents of your USB drive remotely. To setup remote file sharing take the following steps. 1. Click the Remote File Access tab. 2. Check the enable box. 3. The default username/password for remote file access will be fileshare/pakedger Note: You can change the username and password used to remotely access the USB drive.
  • Page 44 7. You will see the USB drive listed. 8. You can click on the USB drive to view the files and folders inside of it. Click on a folder to view the contents of it. In our example, we will click on a folder titled Folder one. 9.
  • Page 45 10. Click Download to retrieve the file from the USB drive. You can also click Delete to remove 11. You can upload a file onto the USB drive remotely. Click on file upload icon. 12. Navigate to the file you want to upload and select it.
  • Page 46 13. Click Upload. 14. Your file will now be on USB drive.
  • Page 47 15. You can create folders as well. Simply enter the folder name and click Create Folder. As an example, we will create a folder titled Folder two.
  • Page 48 16. The folder will now be displayed. 17. To return to the previous directory click the Back button. 18. You can click RK-1 fileshare to return to the root of the USB drive.

  • Page 49: Mapping Network Drives

    19. Finally, you can click Logout to log out of the file share. Mapping network drives The following section will show you how to map the USB drive on the RK-1 on various operating systems. Mac OS X Take the following steps to map the USB drive on Mac OS X.
  • Page 50 4. You will be prompted to login as a guest or registered user. Select registered user. In the username and password field enter the credentials you have configured on the RK-1. 5. The USB drive will now be mapped on your computer and you will be able to access files on...
  • Page 51 Windows 7 Take the following steps to map the USB drive on the RK-1 in windows 7. 1. Click the start button at the bottom left hand side. Click Computer. 2. Click Map Network Drive.
  • Page 52 3. Click Browse. 4. Click on RK-1 to expand it. Click on the folder you want to map underneath it to select it. Click OK.
  • Page 53 5. Check the box titled Connect using different credentials. Click Finish. 6. Enter the username and password to access the folder. Click OK. 7. You will now have access to the files on the USB drive.
  • Page 54 Windows 8/10 Take the following steps to map the USB drive on the RK-1 for windows 8. 1. Press the windows button on your computer. Type computer and press enter. 2. Click Computer towards the top. 3. Click Map network drive.
  • Page 55 4. Click Browse. 5. You will see the RK-1. You will also see all of the folders on the USB drive connected to the RK-1.
  • Page 56 6. Select the folder you want to map and click OK. 7. Enter the credentials to access the folder.
  • Page 57 8. Your folder field will have auto populated with the name of the folder. Click Finish. 9. You will now have access to the files on the USB drive. 10. Your folder will now show up as a mapped drive.
  • Page 59 Windows XP Take the following steps to map a USB drive in Windows XP. 1. Click My Computer. 2. Click Tools->Map Network Drive.
  • Page 60 3. Click Browse. 4. Select the folder you want to map. Click OK. 5. Click Finish.
  • Page 61 6. Enter the credentials to access the folder. 7. You will now have access to the folder.
  • Page 62 8. Your folder will now be mapped on your computer.

  • Page 63: Media Server

    Media Server The Media Server feature allows the router to act as a media server on the network. Once you enable this you can connect a USB drive to the router and use a media client on a computer to access the content of that USB drive.

  • Page 64: Vpn

    2. Check the enable box and then click Apply to finalize the settings. The RK-1 supports Point-to-Point Tunnel Protocol VPN. You can connect to the router remotely and have access to all network resources. To configure the VPN take the following steps.
  • Page 65 3. There is a default pakedge user. The default password for this user is pakedgev. Click Apply to enable the VPN with this default user. 4. You can change the username along with the password if you wish. 5. You can also add a second user to the VPN by clicking Add New Item. 6.

  • Page 66: Username/Password

    It is strongly recommended that you change the default password for the RK-1. To change the password, please take the following steps. 1. Once logged into the RK-1, navigate to Maintenance->Username/Password. 2. Enter the password you would like to use for the router. There are no specified requirements for the password.

  • Page 67: Diagnostics

    Diagnostics The Diagnostics page allows you to easily troubleshoot your network. Ping Ping allows you to test communication between two devices on the network. To ping from the RK-1 take the following steps. 1. From the Maintenance menu, click Diagnostics.
  • Page 68 2. Click Ping. If you wish to ping a different IP address or hostname you may type it in instead. 3. After a few moments your ping results will be displayed. Traceroute A traceroute allows you to see how many routers, or hops, there are between the router and a certain destination.
  • Page 69 2. Click traceroute. If you wish to perform a traceroute to a different website or IP address you may enter it instead. 3. After a few moments your traceroute results will be displayed. NSlookup NSlookup allows you to find name server information for domains. To perform an NSlookup take the following steps.

  • Page 70: Remote Access

    2. Click NSlookup. If you wish to do an NSlookup for a different website you can type it in instead. 3. After a few moments your NSlookup results will be displayed. Remote Access The Remote Access page allows you to change the default port used to access the router remotely. To change the secure web port, take the following steps.

  • Page 71: Time Zone

    2. You can type in a new port number into the Secure Web Access Port field if you wish to change it from its default. You can also disable remote access all together if you uncheck the Enable Secure Web Access option. 3.
  • Page 72 1. Click Time. 2. Select your time zone from the drop down menu. 3. Click Apply to finalize your settings.

  • Page 73: Configuration

    Configuration The Configuration page will allow you to factory default the router, download the configuration file, or restore a configuration. Factory Default To Factory Default the router take the following steps. 1. Click Configuration. 2. Click Factory Default. 3. The router will now factory default itself. You can also factory default the router by pressing the pin-hole reset button on the back.
  • Page 74 Download Backup To make a backup of your configuration take the following steps: 1. Click Configuration. 2. Click Download Configuration. 3. The configuration file will be downloaded to your computer. Restore Configuration To restore a configuration from a previous backup take the following steps. 1.
  • Page 75 2. Click Browse. 3. Once you have selected your backup file, click Restore. 4. The router will then upload your configuration file and reboot itself.

  • Page 76: Firmware

    Firmware The Firmware page will allow you to update the firmware on your RK-1. To update the firmware take the following steps. 1. The current firmware version of the router is displayed towards the bottom of the page. 2. If there is new firmware available for your router, you will see a message on the dashboard informing you.

  • Page 77: Reboot

    5. Browse to the firmware file and click Local Update. The Keep settings option indicates that the router will keep its configuration after the firmware update. If you uncheck this box before clicking Update the router will factory default itself and come back up with the new firmware and theRK-1’s default configuration.
  • Page 78 2. Click Reboot. 3. The router will now reboot.

  • Page 79: Appendix A - Limited Warranty

    Appendix A - Limited Warranty Congratulations on your purchase of a Pakedge Device & Software product! We believe Pakedge designs and manufacture the finest home networking products on the market. With proper installation, setup, and care, you should enjoy many years of unparalleled performance. Please read this consumer protection plan carefully and retain it with your other important documents.
  • Page 80 19.3 Rights, Limits, and Exclusions Pakedge limits its obligation under any implied warranties under state laws to a period not to exceed the warranty period. There are no express warranties. Pakedge also excludes any obligation on its part for incidental or consequential damages related to the failure of this product to function properly. Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages.

  • Page 81: Appendix B - Specifications

    Appendix B - Specifications Item Description Summary Fixed ports LED Indicators USB, 1000M and Link/Act LED, PWR Input voltage 100V～240V AC, 0.9A, 50/60Hz Power consumption 15.4 watts Operating temperature 0℃～40℃ Storage temperature -10℃～70℃ Relative humidity 20%～85% (non-condensing) Spanning Tree IEEE 802.1s Spanning Tree Protocol (STP) Quality of Service Management Supports limited SSH configuration mode...
  • Page 82 SNMP Supports System configuration with SNMP v1/v2 System Log Supported Configuration File Supports Download/Upload configuration File via WEB Download/Upload Upgrade Firmware Supports Upgrade Firmware via WEB Debug PING Supported TRACEROUTE Supported NSLOOKUP Supported Mechanical L x W x H 10.5” x 6.5” x 2” Weight 4lbs...
  • Page 84 pakedgedevice&software 3847 Breakwater Avenue Hayward, CA 94545 17011 Beach Blvd. Suite 600 Huntington Beach, CA 92647 (650) 385-8702 www.pakedge.com sales@pakedge.com...

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