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Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
pARTS UNDER WARRANTY
Contact Ironhaus or your authorized dealers
of this product. If they can't supply original
replacement part(s), call DESA Heating, LLC
at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
technicAL Service
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact Ironhaus at 1-406-961-1800 or
DESA Heating, LLC at 1-866-672-6040. When
calling please have your model and serial
numbers of your heater ready.
You can also visit the Ironhaus website at
www.ironhaus.com or DESA Heating, LLC's
web site at www.desatech.com.
34
rePLAceMent PArtS
www.ironhaus.com or www.desatech.com
pARTS NOT UNDER WARRANTY
Contact Ironhaus or your authorized deal-
ers of this product. If they can't supply
original replacement part(s), call Ironhaus
at 1-406-961-1800 or DESA Heating, LLC
at 1-866-672-6040 for referral information.
A list of authorized dealers can be found by
visiting www.desatech.com.
When calling Ironhaus or DESA Heating, LLC,
have ready:
• model and serial numbers of your heater
• the replacement part number
Service hintS
When Gas pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (pro-
pane/LP units only)
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
123129-01A
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Troubleshooting
