Troubleshooting - Sony UP-880 Instruction Manual

Troubleshooting

Symptom
White specks on first few
print-outs.
Printing does not start
when you press the
PRINT button.
Black borders or missing
portions around the print-
out.
Paper jam
Print-out is dirty.
The printer stops printing
when it prints
continuously black
pictures.
White lines or small
letters on the screen are
not printed clearly.
Small squares appear
over the whole screen.
The print-out is too dark
or too light.
The print-out seems
stretched.
Cause/remedy
When printing with a newly inserted roll of paper,
dust on the surface of the paper may cause white
specks on the print-outs.
m
Feed the paper by pressing the OPEN/CLOSE
button until clean paper appears.
• Paper is not fed.
m
Is the paper slack?
m
Is the power turned on?
m
Are all connections correct? (p. 5)
m
Did you press the PRINT button twice in
SMALL mode?
• When the alarm buzzer sounds:
m
Has the thermal head overheated?
m
Is the video signal of the picture input?
m
Is the paper loaded correctly?
• Paper is fed, but printing does not start.
m
Is the paper loaded with the thermo-sensitive
side up?
This may result according to the video signal input
to the printer.
m
Change the setting of the SCAN switches (DIP
8 9
switches , ). (p. 9)
• Open the paper lid by pressing the OPEN/
CLOSE button, then pull the jammed paper
slowly and remove it.
• There is condensation within the unit.
m
Moving the unit suddenly from a cold place to
a warm place often results in condensation
forming. In the event of condensation forming,
remove the paper, turn off the power and leave
the unit for about one to two hours.
The thermal head is dirty.
m
Clean the thermal head with the supplied head
cleaning sheet. (p. 17)
This is likely to occur when the printer prints
continuously 15 or more black pictures. In such a
case, the buzzer sounds. This is because that the
protective circuit works against heat build-up of the
thermal head. Stop printing for a while.
Is the INPUT switch (DIP SWITCH
W when the input signal is a black and white
signal? (p. 9)
Is the INPUT switch (DIP switch
when the input singal is a color signal? (p. 9)
• Is the 75 switch (DIP switch
(p. 9)
• Is the GAMMA selector set correctly? (p. 6)
The ASPECT switch (DIP switch
m
Set to 4:3. (p. 8)
!¡
) set to B &
!¡
) set to COLOR
!™
) set correctly?
3
) is set to 1:1.
21
Others