7 Troubleshooting guide ................................................................................................................................. 75
Resources ............................................................................................................................................................. 76
General troubleshooting steps ............................................................................................................................ 76
viii
Hard drive .......................................................................................................................................... 35
Solid-state drives (M.2) ..................................................................................................................... 39
WLAN module .................................................................................................................................... 40
WWAN module ................................................................................................................................... 42
Memory module ................................................................................................................................ 44
RTC battery ........................................................................................................................................ 47
Middle frame ..................................................................................................................................... 48
Speakers ............................................................................................................................................ 49
TouchPad ........................................................................................................................................... 51
Smart Card reader board ................................................................................................................... 52
Fingerprint reader board ................................................................................................................... 54
Fans ................................................................................................................................................... 55
Discrete graphics board .................................................................................................................... 56
Display LED board ............................................................................................................................. 57
Heat sink ............................................................................................................................................ 58
Keyboard ........................................................................................................................................... 61
System board .................................................................................................................................... 63
Display assembly ............................................................................................................................... 67
Top cover ........................................................................................................................................... 74
Identify the issue ............................................................................................................................... 77
1. Understand the issue .................................................................................................. 77
Boot up sequence ......................................................................................... 77
Failure classification ..................................................................................... 77
Analyze the issue ............................................................................................................................... 80