Chapter 4 Troubleshooting - Planet FGSW-262 User Manual

24-port 10/100mbps + 2-port gigabit ethernet switch
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This chapter contains information to help you solve problems. If the Ethernet Switch is not
functioning properly, make sure the Ethernet Switch was set up according to instructions
in this manual.
The LNK LED is not lit
Solution:
Check the cable connection and its quality
Some stations cannot talk to other stations located on the other port
Solution:
The address table may contain older information than of the address table of
that node. Please power down to refresh the address information
Performance is bad
Solution:
Check the full duplex status of the Ethernet Switch. If the switch is set to full
duplex and the partner is set to half duplex, then the performance will be poor.
For the Switch, if the partner do not support auto-negotiation, please set to
100 or 10Mbps half-duplex mode.
Why the Switch doesn't connect to the network
Solution:
Check the LNK/ACT LED on the switch
Try another port on the Switch
Make sure the cable is installed properly
Make sure the cable is the right type
Turn off the power. After a while, turn on power again
Chapter 4
TROUBLESHOOTING
11

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