Shandong New Beiyang Information Technology Co. BTP-L520 User Manual

Label printer

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USER'S MANUAL
Label Printer
BTP-L520
Shandong New Beiyang Information Technology Co., Ltd.

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Summary of Contents for Shandong New Beiyang Information Technology Co. BTP-L520

  • Page 1 USER’S MANUAL Label Printer BTP-L520 Shandong New Beiyang Information Technology Co., Ltd.
  • Page 2 BTP-L520 User’s Manual Declaration Information in this document is subject to change without notice. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and hardware become available. If users need further data about these products, please feel free to contact SNBC or local dealer.
  • Page 3: Safety Instructions

    BTP-L520 User’s Manual Safety Instructions Before installing and using the printer, please read the following items carefully. Ø Safety warning The print head is a thermal element and it is at a high temperature during printing or just after operation, therefore do not touch it or its peripherals for reasons of safety The print head is an ESD-sensitive device.
  • Page 4: Table Of Contents

    BTP-L520 User’s Manual Contents Product description ..........................- 1 - 1.1. Introduction ..........................- 1 - 1.2. Unpacking and checking ......................- 1 - 1.3. Appearance and modules ......................- 2 - 1.4. Introduction of main modules ....................... - 3 - Printer installation ..........................
  • Page 5 BTP-L520 User’s Manual 4.2. Cleaning the sensor ........................- 15 - 4.3. Cleaning platen roller ........................- 15 - Troubleshooting ..........................- 17 - 5.1. Troubleshooting ..........................- 17 - 5.2. Print quality problem ........................- 18 - Appendix ..............................- 19 - Appendix 1 Technical specifications .....................
  • Page 6: Product Description

    1. Product description 1.1. Introduction BTP-L520 label printer is an ideal label and barcode printing device for office use, with delicate appearance and excellent performance. It can apply to many fields, such as real-time label printing, product label batch printing, transportation and logistics label printing, medical label printing and business label printing, etc.
  • Page 7: Appearance And Modules

    BTP-L520 User’s Manual 1.3. Appearance and modules 1—window 2—top cover 3—LED 4—button 5—LOGO plate 6—tear-off bar (peel-off bar) 7—power switch 8—guard board for 9—cover open lever bottom cover 11—print head 10—print head fixing plate 12—latch 13—guard board for print head 14—transmissive sensor...
  • Page 8: Introduction Of Main Modules

    BTP-L520 User’s Manual 1.4. Introduction of main modules LED and button (3,4): used to indicate the printer status and complete the printing; Power switch (7): press “O” to power off and press “-” to power on; Paper holder (16) and paper holder baffle (17): used to support paper roll and prevent paper roll from shaking.
  • Page 9: Printer Installation

    BTP-L520 User’s Manual 2. Printer installation 2.1. Position for installing the printer The printer should be placed flat on the operating surface and must be waterproof, dampproof and dustproof. While installing the printer, the inclination angle should not exceed 15°.
  • Page 10: Power Adapter Connection

    BTP-L520 User’s Manual Figure 2.2.4 3) Turn the thumb wheel properly in the direction shown in the figure to decrease the force on paper roll (see figure 2.2.4); 4) Ensure the paper is installed in the path correctly, and close the top cover.
  • Page 11: Starting The Printer

    BTP-L520 User’s Manual 2.5. Starting the printer 2.5.1. Powering on and self-test Ensure the power adapter and the communication cables are correctly connected, and turn on the printer; The printer starts the self-test. The buzzer beeps once for a short time after the self-test is finished, and then the LCD displays manufacturer LOGO and status information or product model;...
  • Page 12 BTP-L520 User’s Manual Select printer type and model to be installed. If you want to set the printer as default printer, please check “Set As Default Printer” and click “Next”; 3) Select setup type, and click “Next”; 4) The driver will select the current OS type automatically, and click “Next”;...
  • Page 13: Printer Operation

    BTP-L520 User’s Manual 3. Printer operation 3.1. LED, buzzer, feed button and LCD 3.1.1. LED functions LED name Status Explanation Always on Printer idles or is working. Prompt that the menu or parameter Work LED (green) Flash twice selection becomes effective. See 3.2.2 Daily operations for details.
  • Page 14: Printer Status And Operation

    BTP-L520 User’s Manual 3.2. Printer status and operation 3.2.1. Printer status The printer has five status: idle status, working status, pause status, configuration status, and abnormal status. Printer status Green LED is always Display LOGO and printer model Idle status information.
  • Page 15: Printer Parameter Settings

    BTP-L520 User’s Manual Ø Operations under abnormal status It refers to the status when an exception occurs. The printer failure is prompted by LED, buzzer or LCD. For the details of failure prompt and removing, refer to 5.1 Troubleshooting. 3.3. Printer parameter settings 3.3.1.
  • Page 16: Detailed Parameter Setting Range

    BTP-L520 User’s Manual Figure 3.3.1.4 Submenu of serial baud rate 4) Repeat step 1-3 to change other parameters of the serial port. 5) Save the modified parameters. Switch the menu to “SAVE ALL” option and press the button for a long time to save the modified parameters.
  • Page 17 BTP-L520 User’s Manual The printer feeds paper and at the same time Paper calibration None rectifies the sensor parameters in order to adapt to the paper. 110, 300, 600, 1200, 2400, 4800, 9600, Baud rate 19200, 38400, 57600, 115200 Data bit...
  • Page 18: Print Position Adjustment

    BTP-L520 User’s Manual 3.4. Print position adjustment Adjust vertical print position When the situation like figure A or B occurs, adjust the vertical print position to figure C. (For the detailed adjustment method, please refer to 3.3.1 Button menu settings).
  • Page 19 BTP-L520 User’s Manual Figure 3.5.3 Caution: Figure G indicates that the tear-off position is upper than the correct position. Adjust it in negative direction; (The data symbol in the option “Tear-off position adjustment” is “-”); Figure H indicates that the tear-off position is lower than the correct position. Adjust it in positive direction.
  • Page 20: Routine Maintenance

    BTP-L520 User’s Manual 4. Routine maintenance Clean the print head, platen roller and sensor every month according to the following steps. If the printer works in a tough environment, the maintenance times can be properly increased. 4.1. Cleaning print head When any of the following cases occurs, the print head should be cleaned: Ø...
  • Page 21 BTP-L520 User’s Manual Caution: Before starting routine maintenance of printer, make sure the printer is turned off; Do not touch the surface of print head with hands or metal. Do not use forceps in case it scratches the surface of the print head, platen roller and sensor;...
  • Page 22: Troubleshooting

    BTP-L520 User’s Manual 5. Troubleshooting When the printer has a malfunction, please handle it with reference to this charter. If the malfunction still can not be cleared, please contact SNBC or your local dealer. 5.1. Troubleshooting The error LED flashes and buzzer beeps when the printer has errors or exceptional status. At this time, the printer stops printing.
  • Page 23: Print Quality Problem

    BTP-L520 User’s Manual Clear paper jam. Check if the print head test Paper is jammed in the pattern is normal or not after the temperature of path, causing heat print head drops. If normal, the printer can accumulation and continue working; otherwise please replace the overheating print head.
  • Page 24: Appendix

    BTP-L520 User’s Manual Appendix Appendix 1 Technical specifications Appendix 1.1 Main technical specifications Item BTP-L520 parameter Resolution 203DPI Print method Thermal Print width (Max.) 56mm Print speed (Max.) 152mm/s 32bit RISC microprocessor FLASH: 4MB SDRAM: 64MB Memory Extended FLASH: it can be extended to 8MB.
  • Page 25 BTP-L520 User’s Manual Plain bit-image in binary system, Image HEX, PCX, BMP and IMG files can be downloaded to FLASH or RAM. 1D Barcode: Code39, Code93, Codabar, Code128 (Subsets A, B, and C), EAN-13, EAN-8, UPC-A, UPC-E, UPC/EAN Extensions, Planet Code,...
  • Page 26: Appendix 1.2 Technical Specifications Of Paper

    BTP-L520 User’s Manual Appendix 1.2 Technical specifications of paper The maximum height of paper depends on the memory size of printer. 1 Specifications of continuous paper (unit: mm) Type Illustration Index Continuous paper Print paper width: 15≤a≤62 without adhesive Base paper width: 15≤a≤62...
  • Page 27: Appendix 2 Self-Test Page

    BTP-L520 User’s Manual Appendix 2 Self-test page Self-test page includes printer configuration information, printer internal fonts and print head test information. The printer configuration information and printer internal fonts reflect the current internal configuration of the printer, and the print head test information reflects the status of the print head.
  • Page 28: Appendix 2.2 Print Head Test Information

    BTP-L520 User’s Manual 1472K…………………………………...E: ONBOARD FLASH NONE…………………………………….. FORMAT CONVERT 0123456789………………………………. SERIAL NUMBER Appendix 2.2 Print head test information Print head test pattern can be used to detect whether the print head status is normal or not. Appendix figure 2.2.1 is a test pattern printed by a print head in good condition. Appendix figure 2.2.2 is a test pattern printed by a print head in abnormal condition.
  • Page 29: Appendix 3 Print And Paper Out Position

    BTP-L520 User’s Manual Appendix 3 Print and paper out position Appendix figure 3.1 Caution: n To take marked paper for example, the figure above explains the print and paper out position; n Discontinuous paper locates by the front edge of the mark;...
  • Page 30: Appendix 4.2 Parallel Interface

    BTP-L520 User’s Manual Appendix 4.2 Parallel interface Parallel interface works under IEEE1284 compatible mode. Definition Description Definition Description Input /STROBE Output SELECT Input Data1 14, 15 defined Input Data2 Ground Input Data3 Ground Input Data4 Input Data5 19 ~ 30...
  • Page 31: Appendix 4.4 Ethernet Interface

    BTP-L520 User’s Manual Appendix 4.4 Ethernet interface Parameters of the network interface socket Meet the standard 10BASE-T in IEEE802.3. Signal Explanation name Data transmission+ Data transmission- Data receiving+ Appendix figure 4.4.1 Interface module socket Reserve Reserve Data receiving- Reserve Reserve Appendix table 4.4.1 Interface module pin list...
  • Page 32: Appendix 5 Operation Guide For Paper Loading Under Peel-Off Mode (Optional)

    BTP-L520 User’s Manual Appendix 5 Operation guide for paper loading under peel-off mode (optional) When using label paper with adhesive, the user can set the paper out mode to peel-off mode. If peel-off mode is selected, please pass the base paper through the peel-off module according to the following steps...

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