Mitel 112 User Manual
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Summary of Contents for Mitel 112
- Page 1 MITEL 112 DECT PHONE (UNIVERSAL) HANDSET USER GUIDE...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
Table of Contents ABOUT THIS DOCUMENT ..................1 Audience ..........................1 Abbreviations ........................1 MAKING HANDSET READY ..................2 Package - Contents/Damage Inspection ................2 Before the Package Is Opened ....................... 2 Contents of the Package ......................... 2 Damage Inspection ......................... 3 Before Using the Phone ....................... - Page 4 Handset Operations Manual MENU OPERATION ....................12 Contacts..........................12 Add Contact ........................... 13 Call/Edit a Contact ......................... 13 More Contacts Options ........................13 Speed dial/One Touch Dial ......................14 Central Directory ........................ 15 LDAP Mode and Local Mode ......................16 Calling a Contact in the Central Directory ..................
- Page 5 Table of Contents CALL OPERATIONS ....................35 Incoming call ........................35 Answering an Incoming Call ......................35 Reject an Incoming Call ........................ 35 Silencing an Incoming Call ......................36 Ending a Call ..........................36 Initiating a Call ........................36 Initiating a Call from Idle ........................ 36 Initiating a Call from Contacts .......................
- Page 6 Handset Operations Manual...
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Page 7: About This Document
Handset Operations Manual ABOUT THIS DOCUMENT This document describes the features and functionalities provided by the Mitel 112 DECT Phone. AUDIENCE This guide is intended for users and system administrators. ABBREVIATIONS For the purpose of this document, the following abbreviations hold:... -
Page 8: Making Handset Ready
Handset Operations Manual MAKING HANDSET READY This chapter describes how to prepare the handset for use, install, and how to insert and charge new batteries. PACKAGE - CONTENTS/DAMAGE INSPECTION BEFORE THE PACKAGE IS OPENED Examine the shipping package for evidence of physical damage or mishandling prior to opening. -
Page 9: Damage Inspection
This product uses Rechargeable Nickel Metal Hydride batteries. Only use the batteries that came with the handset or Mitel PN 51303917 replacements. Do not use any other type, since this may present a risk of leakage, fire, explosion or other hazardous situation. -
Page 10: To Open Back Cover
Handset Operations Manual TO OPEN BACK COVER 1. Press down the back cover lock and lift the back cover away from the handset. 2. Remove the back cover from the handset. TO REPLACE BATTERY Remove the back cover as shown above. Remove the old battery and replace it with a new one. -
Page 11: Phone Overview
Table of Contents PHONE OVERVIEW This section contains an overview of the handset from a front and a rear view. HANDSET – FRONT VIEW Earpiece Speaker Screen Navigation Keys (Up/Down/Right/left) Selection Key (Centre of Navigation Keys) This functions as the activity menu key. Press this in idle to enter all the menus available on the handset. -
Page 12: Rear View - Handset
Handset Operations Manual REAR VIEW – HANDSET Headset connector (3.5mm) This is for connecting a headset. The connector is protected against dust by the headset connector cover. External Speaker Is used for ringing, alarms, and when speaker mode is enabled in call. Battery... -
Page 13: Display
Table of Contents DISPLAY This section contains a description of the different icons seen in the idle and in the menu. ICONS AND TEXT IN THE DISPLAY All available functions and settings are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access. -
Page 14: Menu Icons
Handset Operations Manual “Sound off”/”Silent” icon is displayed in the status bar when silent mode is enabled on the handset. “Keylock” icon indicates that the keypad is locked, and the user needs to long-press the *- key to be able to use the handset again. “Do not disturb”... -
Page 15: Keys And Buttons
Table of Contents Audio settings: contains personal handset settings for the audio profile such as ring volume, ring melody, and so forth. KEYS AND BUTTONS NAVIGATION KEYS/SELECTION KEY Use this key to navigate in menus, and to move the cursor when you are entering text or numbers. -
Page 16: The Keypad
Handset Operations Manual THE KEYPAD Use the keypad to enter names or numbers. The figure below shows the available characters on the handset. Note: Depending on the selected menu language, other characters can be available. Therefore, the character order can differ from the table above. IDLE MODE, AND NUMBER INPUT MODE When the handset is idle, a short press on a key enters the digits “0”... -
Page 17: Basic Operation
Table of Contents BASIC OPERATION The following sections explain three basic operations of the handset: how to switch the handset on/off, how to lock/unlock the keypad, and the options available when you enter a number from idle mode. TO SWITCH HANDSET ON/OFF Switching on the handset To switch the handset on, long-press the key. -
Page 18: Menu Operation
Handset Operations Manual MENU OPERATION This section describes the different menus and submenus on the handset. From idle mode, you can enter some menus directly via the two softkeys as displayed on the image below. Press the left softkey to enter the Contacts menu, press the right softkey to enter the Central Directory menu. -
Page 19: Add Contact
Table of Contents ADD CONTACT To add a new contact press “More”, select “Add contact” and the information displayed in the menu tree below can be filled out for the contact. Hereby, it is possible to edit the name, add a work phone number, and add a specific ringtone to be used for this contact. -
Page 20: Speed Dial/One Touch Dial
Handset Operations Manual Edit before call This function allows you to edit the number of the contact before calling the contact. Edit contact This has the same function as pressing “Edit” directly from the “Contacts” menu, and allows you to edit the name, work, mobile, home, other, or ringtone for the contact. Delete contact After you select this feature, the following text message is displayed: “Delete current contact from local contact list?”... -
Page 21: Central Directory
Table of Contents The images below illustrate how to add local contact ‘Adam’ as a speed dial number to 2. To call a speed dial number Prerequisite: The handset is in idle and the key lock is not active. Steps: 1. -
Page 22: Ldap Mode And Local Mode
Handset Operations Manual LDAP MODE AND LOCAL MODE You can set the “Central directory” to LDAP Mode or Local Mode via the web interface of the base station (see [2] for additional information on this). When you set the directory to LDAP mode, opening the central directory displays a search screen as shown below. -
Page 23: Calling A Contact In The Central Directory
Table of Contents The search function is similar in these two modes. If you type a name in the search field and then press Search, the search results are displayed. To scroll through the search results, use the up and down navigation keys. If a green arrow is displayed to the right of a contact (as seen above), this contact has more than one number assigned. -
Page 24: Call
Handset Operations Manual Use the up/down navigation keys to scroll through the list. The list contains all the different call types (including both outgoing and incoming) that have been made to or from the handset. If there is a missed call on the handset, a red icon is displayed in the status bar until the entry has been viewed in the “All calls”... -
Page 25: View
Table of Contents VIEW The left softkey enters a “View” function for each entry. With this feature the following details of the call can be seen: number, status (answered, dialled, missed), duration, and time stamp as displayed in the image below. MORE CALLS OPTIONS When a specific call is highlighted, pressing “More”... -
Page 26: Connectivity
Handset Operations Manual Delete all items This feature makes it possible to delete all items in the specific call list. By selecting “Delete all items” the following text message is displayed: “Delete all items in this list?” To delete all items in the specific list, press the “Yes” softkey. To return to the call list, press the “No”... -
Page 27: Deregister
Table of Contents DEREGISTER You can deregister a handset the base station. When deregistering a handset, you are prompted to enter the Access PIN Code (base deregistration PIN). The Access PIN Code defaults to “0000” and cannot be changed via the handset. After deregistered is selected, a warning message “Delete registration?”... -
Page 28: Time & Date
Handset Operations Manual Time & Date Language LED Signal Power save Security Handset name Line Reset settings Status Auto answer Silent charging Do not disturb Hide Number Call Forward Idle Screen Saver Idle Clock TIME & DATE To set the time and date in the handset select the “Time & date” menu. Change the time and date as shown below. -
Page 29: Language
Table of Contents In the same way the date can be changed as shown in the images below: In “Date format” the preferred date format (for example: dd-mm-yyyy) can be selected by using the up and down navigation keys. LANGUAGE In this menu it is possible to select between different languages for the handset. -
Page 30: Led Signal
Handset Operations Manual The currently applied language is displayed when highlighting or selecting the menu “Language”. After entering this menu, you can selecta specific language pressing the “Select” softkey. Scroll through the list using the up and down navigation keys. LED SIGNAL The LED at the upper left of the handset blinks green and can be assigned to distinctive situations by the user. -
Page 31: Power Save
Table of Contents POWER SAVE The power save option prolongs battery lifeby turning off the display after a specified amount of time. The images above illustrate how the power save can be set between 5 seconds and 60 seconds. An interval is chosen by pressing “Select” when the desired item is highlighted. SECURITY In the “Security”... -
Page 32: Handset Name
Handset Operations Manual Change Handset Security PIN “Change PIN” allows you to change the code. An example is show below. The current PIN code must be entered first to change it to a new PIN code. HANDSET NAME Handset name By selecting “Handset name”... -
Page 33: Reset Settings
Table of Contents RESET SETTINGS The handset settings can be reset to default settings by selecting this menu “Reset settings”. The handset PIN code is required to reset the handset. Following a reset, the handset is still registered because the base is not reset to default when you select this feature. STATUS The menu “Status”... -
Page 34: Auto Answer
Handset Operations Manual AUTO ANSWER The “Auto answer” feature makes it possible for the handset to automatically answer an incoming call. This setting can be set to the following conditions: • Normal: With this enabled the handset does not answer a call automatically, but the user must always press the green “Off-hook”... -
Page 35: Hide Number
Table of Contents If this feature is enabled, the handset will not respond to incoming calls. The “Do not disturb” icon is displayed in the status bar when “Do not disturb” is enabled.. HIDE NUMBER The “Hide Number” feature allows you to make calls such that the called party cannot see your caller ID. -
Page 36: Idle Screen Saver
Handset Operations Manual Forward Unconditionally If this feature is enabled, all incoming calls to the handset will be forwarded to the number setup in “Forward To” as seen below. In this case the handset will not receive any incoming calls – all calls will automatically be forwarded to the number setup in “Forward To”. -
Page 37: Idle Clock
Table of Contents IDLE CLOCK The “Idle Clock” function controls if the clock is showed in the idle display or not. By selecting “Off” the idle clock will not be displayed in idle, and by selecting “On” the clock is displayed in idle. -
Page 38: Ring Volume And Ring Melody
Handset Operations Manual RING VOLUME AND RING MELODY When the handset receives an incoming call, different ring volumes and melodies can be selected. Ring volume The ring volume can be adjusted from mute to volume 6. The currently applied level is displayed when entering the menu “Ring volume”. -
Page 39: Key Sound
Table of Contents To hear the melody before selecting it, each melody in the list can be played by selecting “Play”. “Play” changes to “Stop” during playback and the playback can then be stopped by pressing this button. KEY SOUND The “Key Sound”... -
Page 40: Coverage Warning
Handset Operations Manual COVERAGE WARNING A coverage warning can be set to occur when the handset is out of range of a base station in the system. When the feature “Coverage warning” is enabled (On), an audible indication is given in the earpiece of the handset when the user is close to the maximum range of the nearest base station in the system. -
Page 41: Call Operations
Table of Contents CALL OPERATIONS This section describes call handling. INCOMING CALL As the handset receives an incoming call an alerting screen will be displayed as displayed below. This will be accompanied by a ring signal according to the respective settings on the handset. -
Page 42: Silencing An Incoming Call
Handset Operations Manual SILENCING AN INCOMING CALL When the handset is alerting, press the “Silent” softkey to stop the ringing. The handset will continue to alert, but without any ringing. ENDING A CALL To end an ongoing call press the red “On-hook” key , and the call is terminated. -
Page 43: Initiating A Call From Contacts
Table of Contents Line Call If the handset is used in a multiline environment, it is possible to make a call from different lines. The line must be predefined via the settings menu. Refer to the settings section of this guide. -
Page 44: Call Holding/Retrieving
Handset Operations Manual CALL HOLDING/RETRIEVING It is possible to hold a call which means that the one party of the call is put on hold and cannot hear the other party, but can only hear a repeated short tone on hold until the call is retrieved. -
Page 45: Unsupervised Transfer
Table of Contents 2. Press “Transfer” on either of the handsets in call. The counterpart of the call is put on hold. 3. Enter the number that the transfer should be made to and press the green “Off-hook” button 4. A ring back tone is heard and the third party is called. 5. -
Page 46: Swap Between Two Calls
Handset Operations Manual 2. Press the “Transfer” softkey on either of the handsets in call, and the counterpart of the call is put on hold. 3. Enter the number that the transfer should be made to, and press transfer. 4. This will end the call on the first handset party (screen showing “Call ended”), and the second party will stop being on hold and hear a ringback tone instead which indicates that this handset is now calling the third party. -
Page 47: Call Waiting
Table of Contents 7. From this point, it is possible to toggle between the two parties by pressing the right navigation key. For each time that the right navigation key is pressed a toggle is made between the two external parties, and the small handset icons in the right top corner of the display and either “L1”... -
Page 48: Establishing A Conference Call
Handset Operations Manual ESTABLISHING A CONFERENCE CALL This section describes how to establish a conference call between three parties. 1. Initiate a call with a party so that the handset displays “Connected” as shown above. 2. Press “Hold” to put the current call on hold. 3. -
Page 49: Terminating A Conference Call
Table of Contents TERMINATING A CONFERENCE CALL When a conference call is terminated, the resulting behavior depends on which participant terminates the conference, Option 1 If the originator of the conference presses the red “On-hook” key to terminate the conference call, none of the participants remain on the call. Option 2 If one of the invited participants in the conference presses the red “On-hook”... -
Page 50: Troubleshooting
Handset Operations Manual TROUBLESHOOTING This troubleshooting section contains information on how to solve some operational problems that you may experience on the handset. OPERATIONAL PROBLEMS State: The handset does not ring Problem cause: The sound off icon is seen in the status bar; hence, the handset is silent mode. - Page 51 © Copyright 2015, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.
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