HP EliteDesk 800 G2 Desktop Mini Maintenance And Service Manual page 7

Recovering the Configuration Settings ............................................................................................................... 69
6 Troubleshooting without diagnostics ............................................................................................................ 70
Safety and comfort .............................................................................................................................................. 70
Before you call for technical support .................................................................................................................. 70
Helpful hints ........................................................................................................................................................ 71
Solving general problems .................................................................................................................................... 72
Solving power problems ...................................................................................................................................... 76
Solving hard drive problems ................................................................................................................................ 77
Solving media card reader problems ................................................................................................................... 79
Solving display problems .................................................................................................................................... 80
Solving audio problems ....................................................................................................................................... 85
Solving printer problems ..................................................................................................................................... 87
Solving keyboard and mouse problems .............................................................................................................. 88
Solving Hardware Installation Problems ............................................................................................................. 90
Solving Network Problems .................................................................................................................................. 91
Solving memory problems .................................................................................................................................. 94
Solving CD-ROM and DVD problems .................................................................................................................... 95
Solving USB flash drive problems ........................................................................................................................ 98
Solving front panel component problems .......................................................................................................... 99
Solving Internet access problems ....................................................................................................................... 99
Solving software problems ............................................................................................................................... 101
7 POST error messages and diagnostic front panel LEDs and audible codes ....................................................... 102
POST numeric codes and text messages .......................................................................................................... 102
Interpreting system validation diagnostic front panel LEDs and audible codes .............................................. 107
8 Password security and resetting CMOS ........................................................................................................ 109
Resetting the password jumper ........................................................................................................................ 109
Clearing and resetting the BIOS ........................................................................................................................ 111
9 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 113
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 113
10 System backup and recovery ..................................................................................................................... 115
Backing up, restoring, and recovering in Windows 10 ...................................................................................... 115
Creating recovery media and backups ............................................................................................ 115
Using Windows tools ....................................................................................................................... 117
Restore and recovery ...................................................................................................................... 117
Creating HP Recovery media (select products only) .................................................... 115
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