Trouble Shooting; General Checks - Argox PA-20 Manual

8. Trouble Shooting

This chapter contains information on solving problems you may encounter when using the
terminal and/or cradle. If problems occur, first carry out some general checks before verifying
the problem with the descriptions in this chapter.

8.1 General Checks


Make sure everything is installed properly

Check the power supply (including main battery or battery pack in terminal) of all
devices

Is the reading window of the terminal cleaned?

Is the interface connector properly connected with the cable?

Are the bar code labels readable, e.g. not damaged or poorly printed?
If the equipment still does not work after these checks have be performed, please verify if one
of the problems described in this chapter applies to the problem you have with the terminal.
It is possible that you may not solve the problems despite following our suggestions. In this
case, please contact your local supplier or Argox for technical supports.
When the terminal needs to be repaired, please ensure that the label with the serial number is
still present. If sending the terminal or cradle back to your local supplier or Argox, please use
the original package to minimize the chances of damage during transmission.
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