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INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
CONFORMS TO AMERICAN NATIONAL STANDARDS: ANSI Z21.50, CERTIFIED TO CANADIAN CSA 2.22 FOR VENTED GAS FIREPLACES.
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.

SAFETY INFORMATION

WARNING
!
If the information in these instructions
are not followed exactly, a fi re or
explosion may result causing property
damage, personal injury or loss of life.
- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbour's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the
fi re department.
- Installation and service must be performed by a
qualifi ed installer, service agency or the supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certifi ed kit is used.
Decorative Product: Not for use as a heating appliance.
Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com
$10.00
INSTALLATION AND
OPERATING INSTRUCTIONS
BARRIER
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
BHD4N

NATURAL GAS

BHD4P
PROPANE
WARNING
!
HOT GLASS WILL CAUSE
DO NOT TOUCH GLASS UNTIL
NEVER ALLOW CHILDREN TO
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with the appliance and
shall be installed.
BURNS.
COOLED.
TOUCH GLASS.
C E R T I F I E D
1.36D
W415-1285 / A / 11.03.14
EN
FR
PG
69

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Summary of Contents for Napoleon BHD4N

  • Page 1: Natural Gas

    BARRIER C E R T I F I E D Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com $10.00...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS The camera icon indicates video tutorials are available as additional reference, visit http:// www.napoleonfi replaces.com/category/product-support/support-centre/ INSTALLATION OVERVIEW INTRODUCTION DIMENSIONS GENERAL INSTRUCTIONS GENERAL INFORMATION RATING PLATE / LIGHTING INSTRUCTION LOCATION VENTING VENTING LENGTHS AND COMPONENTS TYPICAL VENT INSTALLATIONS SPECIAL VENT INSTALLATIONS 3.3.1...
  • Page 3: Installation Overview

    13.0 BHD4ST OVERVIEW 14.0 ACCESSORIES 15.0 GLASS BURNER (W100-0160) 16.0 LOG /CRADLE BURNER (W100-0161) 17.0 GLASS BURNER VALVE TRAIN ASSEMBLY 18.0 LOG BURNER VALVE TRAIN ASSEMBLY 19.0 TROUBLESHOOTING 20.0 WARRANTY 21.0 SERVICE HISTORY 22.0 NOTES NOTE: Changes, other than editorial, are denoted by a vertical line in the margin. 1.0 INSTALLATION OVERVIEW COMBUSTIBLE MATERIAL Framing, see...
  • Page 4: Introduction

    2.0 INTRODUCTION WARNING • THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED. • ANY CHANGES OR ALTERATIONS TO THIS APPLIANCE OR ITS CONTROLS CAN BE DANGEROUS AND IS PROHIBITED. • Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fi...
  • Page 5: Dimensions

    DIMENSIONS 25 1/8" 638mm 8" 203mm 5" 12 13/16" 325mm 127mm RIGHT LEFT 34 3/16" SIDE SIDE SAFETY BARRIER 868mm 38 1/4" 841mm 2 1/16" 53mm 43 1/4" 1099mm 7 9/16" 7 9/16" 192mm 192mm GAS INLET BHD4P ILLUSTRATED ELECTRICAL INLET 8"...
  • Page 6: General Instructions

    GENERAL INSTRUCTIONS WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT, WITH THE GLASS DOOR OPENED OR REMOVED. PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE. PROVIDE ADEQUATE VENTILATION. NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE. OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48”...
  • Page 7: General Information

    GENERAL INFORMATION FOR YOUR SATISFACTION, THIS APPLIANCE HAS BEEN TEST-FIRED TO ASSURE ITS OPERATION AND QUALITY! BHD4 Altitude (FT) 0-4,500 0-4500 Max. Input (BTU/HR) 30,000 30,000 Max. Output Steady State (BTU/HR) 23,000 23,000 4.5" (11mb) 11" (27mb) Min. Inlet Gas Supply Pressure Water Column Water Column 7"...
  • Page 8: Rating Plate / Lighting Instruction Location

    8”* WOLF STEEL LTD. SERIAL NUMBER/ NO. DE SÉRIE: SERIAL NUMBER/ NO. DE SÉRIE: L NUMBER/ NO. DE SÉ BHD4 24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA 60HZ. MOINS DE 12 AMPÈRES. W385-1936 CAUTION: FOR YOUR SAFETY: WARNING: WARN ING: HOT WHILE OPERATING.
  • Page 9: Venting

    3.0 VENTING WARNING RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE. IF VENTING IS INCLUDED WITH SPACERS THE VENT SYSTEM MUST BE SUPPORTED EVERY 3FT (0.9m) FOR BOTH VERTICAL AND HORIZONTAL RUNS. USE SUPPORTS OR EQUIVALENT NON-COMBUSTIBLE STRAPPING TO MAINTAIN THE REQUIRED CLEARANCE FROM COMBUSTIBLES.
  • Page 10: Venting Lengths And Components

    VENTING LENGTHS AND COMPONENTS Use only Wolf Steel, Simpson Dura-Vent, Selkirk Direct Temp, American Metal Amerivent or Metal-Fab venting components. Minimum and maximum vent lengths, for both horizontal and vertical installations, and air terminal locations for either system are set out in this manual and must be adhered to. For Simpson Dura-Vent, Selkirk Direct Temp, American Metal Amerivent and Metal-Fab follow the installation procedure provided with the venting components.
  • Page 11: Typical Vent Installations

    TYPICAL VENT INSTALLATIONS 16" MIN (406mm) 40 FT (12m) 36" (914mm) 24" (610mm) 43" (1092mm) 43" (1092mm) MIN PLUS RISE* When venting, the horizontal run must be kept When terminating vertically, the vertical rise is a to a maximum of 20 feet (6m). If a 20 foot (6m) minimum 36"(914mm) and a maximum 40 feet horizontal run is required, the appliance must have (12m) above the appliance.
  • Page 12: Special Vent Installations

    SPECIAL VENT INSTALLATIONS 3.3.1 PERISCOPE TERMINATION Use the periscope kit to locate the air termination above grade. The periscope must be installed so that when fi nal grading is completed, the bottom air slot is located a 12" minimum of 12” (304.8mm) above grade. The maximum allowable vent length (305mm) is 10’...
  • Page 13: Vent Terminal Clearances

    VENT TERMINAL CLEARANCES COVERED BALCONY APPLICATIONS ††* = 3 feet = 2 x ACTUAL (0.9m) (4.6m) INSTALLATIONS CANADA U.S.A. 12” (305mm) 12” (305mm) Clearance above grade, veranda porch, deck or balcony. 9” 12” (305mm) Δ Clearance to windows or doors that open. (229mm) Δ...
  • Page 14: Vent Application Flow Chart

    VENT APPLICATION FLOW CHART TOP EXIT Horizontal Termination Vertical Termination Vertical rise is equal Vertical rise is equal Vertical rise is less Vertical rise is less to or greater than to or greater than than horizontal run than horizontal run the horizontal run the horizontal run Horizontal run +...
  • Page 15: Horizontal Termination

    HORIZONTAL TERMINATION ) < (V See graph to determine the required vertical Simple venting confi guration (only one 45° and 90° rise V for the required horizontal run H elbow) 40 (12.2) 39 (11.9) 30 (9.1) REQUIRED VERTICAL 20 (6.1) RISE IN FEET (METERS) V 10 (3.1)
  • Page 16 ) > (V See graph to determine the required vertical Simple venting confi guration (only one 45° and 90° rise V for the required horizontal run H elbow) 150 (3810) 147 (3733.8) REQUIRED VERTICAL RISE 100 (2540) IN INCHES (MILLIMETERS) V 57 (1447.8) 50 (1270) (1.5)
  • Page 17: Vertical Termination

    VERTICAL TERMINATION ) < (V Simple venting configurations. See graph to determine the required vertical rise V for the required horizontal run H 40 (12.2) 30 (9.1) REQUIRED VERTICAL 20 (6.1) RISE IN FEET (METERS) V 10 (3.1) 3 (0.9) (1.5) (3.1) (6.1)
  • Page 18 ) > (V Simple venting configurations. See graph to determine the required vertical rise V for the required horizontal run H 20 (6.1) 19 (5.8) REQUIRED VERTICAL RISE IN FEET 10 (3.1) (METERS) V 3 (0.9) (7.6) (9.1) (1.5) (3.1) (4.6) (6.1) HORIZONTAL VENT RUN PLUS OFFSET IN FEET (METERS)H...
  • Page 19: Installation

    4.0 INSTALLATION WARNING ENSURE TO UNPACK ALL LOOSE MATERIALS FROM INSIDE THE FIREBOX PRIOR TO HOOKING UP THE GAS AND ELECTRICAL SUPPLY. IF YOUR APPLIANCE IS SUPPLIED WITH A REMOTE ENSURE THE REMOTE RECEIVER IS IN THE “OFF” POSITION PRIOR TO HOOKING UP THE GAS AND ELECTRICAL SUPPLY TO THE APPLIANCE. FOR SAFE AND PROPER OPERATION OF THE APPLIANCE, FOLLOW THE VENTING INSTRUCTIONS EXACTLY.
  • Page 20: Horizontal Installation

    4.1.1 HORIZONTAL INSTALLATION WARNING THE FIRESTOP ASSEMBLY MUST BE INSTALLED WITH THE VENT SHIELD TO THE TOP. TERMINALS MUST NOT BE RECESSED INTO A WALL OR SIDING MORE THAN THE DEPTH OF THE RETURN FLANGE OF THE MOUNTING PLATE. This application occurs when venting through an exterior wall. Having determined the correct height for the air terminal VENT location, cut and frame a hole in the exterior wall as...
  • Page 21: Using Flexible Vent Components

    USING FLEXIBLE VENT COMPONENTS WARNING DO NOT ALLOW THE INNER FLEX PIPE TO BUNCH UP ON HORIZONTAL OR VERTICAL RUNS AND ELBOWS. KEEP IT PULLED TIGHT. SPACERS ARE ATTACHED TO THE INNER FLEX PIPE AT PREDETERMINED INTERVALS TO MAINTAIN AN EVEN AIR GAP TO THE OUTER FLEX PIPE.
  • Page 22: Horizontal Air Terminal Installation

    4.2.1 HORIZONTAL AIR TERMINAL INSTALLATION Stretch the inner fl ex pipe to the required length taking into account the additional length needed for the fi nished wall surface. Apply a heavy bead of the high temperature CAULKING sealant W573-0007 Mill Pac (not supplied) to the inner sleeve of the air terminal.
  • Page 23: Vertical Air Terminal Installation

    4.2.2 VERTICAL AIR TERMINAL INSTALLATION WARNING MAINTAIN A MINIMUM 2” (51mm) SPACE BETWEEN THE AIR INLET BASE AND THE STORM COLLAR. Fasten the roof support to the roof using the screws provided. The roof support is optional. In this case the venting is to be adequately supported using either an alternate method suitable to the authority having jurisdiction or the optional roof support.
  • Page 24: Gas Installation

    GAS INSTALLATION WARNING RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS SPARKS OR OPEN FLAMES. SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE. ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH THE GLASS DOOR OPENED OR REMOVED.
  • Page 25: Access Panel For Gas Line Connection

    ACCESS PANEL FOR GAS LINE CONNECTION Remove the screen and door from the appliance, see "SIDE SCREEN REMOVAL / DOOR REMOVAL" section. Remove media and media tray from the applaince, see "CRADLE BURNER REMOVAL" section. Unscrew the 2 screws that hold the access panel to the fi rebox. Remove the gasket (careful not to tear).
  • Page 26: Framing

    5.0 FRAMING WARNING RISK OF FIRE! IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE APPLIANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH ANY OTHER OUTSIDE WALL OF A HOME.
  • Page 27: Framing

    FRAMING 5.1.1 SEE-THRU FRAMING (BHD4ST) A: MIN 22 5/8" (575mm) MAX 24 1/8" (613mm) 46 1/2" [1181mm] 45 1/2" [1156mm] 5.1.2 PENINSULA FRAMING (BHD4P) A: MIN 22 5/8" (575mm) MAX 24 1/8" (613mm) B: MIN 42 1/2" (1080mm) MAX 43 1/2" (1105mm) NOTE: All framing dimensions are based on the fi...
  • Page 28: Minimum Clearance To Combustible Enclosures

    MINIMUM CLEARANCE TO COMBUSTIBLE ENCLOSURES IMPORTANT: The BHD4 requires a minimum inside enclosure height of 50" (1270mm), measured from the bottom of the appliance. For temperature requirements, this area must be left unobstructed. COMBUSTIBLE NON-COMBUSTIBLE BRICK 3" [76mm] 11 3/4" [298mm] 50"...
  • Page 29: Installing Combustible Board

    INSTALLING COMBUSTIBLE BOARD WARNING THE SURFACE ABOVE THE APPLIANCE GETS VERY HOT. IF PROPER FINISHING MATERIALS ARE NOT USED, CRACKING CAN OCCUR. BHD4ST BHD4P SIDE WALL 38 1/4" (972mm) 38 1/4" 6” (152mm) 43 1/4" 45" (972mm) MIN. TO A (1099mm) (1143mm) SIDE WALL...
  • Page 30: Finishing Support Adjustment

    5.3.1 FINISHING SUPPORT ADJUSTMENT Depending on the fi nishing material we have allowed from 0" (0mm) to 3/4" (19mm) of adjustment after the 1/2" (13mm) combustible board has been installed. Loosen the 8 screws on each fi nishing support. Adjust the fi...
  • Page 31: Non-Combustible Facing Material

    NON-COMBUSTIBLE FACING MATERIAL WARNING: Non-combustible facing material must not project more than 4” (101.6mm) from the face of the door (all four sides). If greater projections are desired, increase the clearance to the sides and top by 2” (50.8mm) for every additional 1” (25.4mm) of projection. If using an optional surround, the same rule applies, starting from the top of the surround.
  • Page 32: Alcove Enclosure

    ALCOVE ENCLOSURE RECESS OR ALCOVE AREA ENCLOSURE AREA APPLIANCE NOTE: Recesses or alcoves above the appliance can be made as deep as desired provided the minimum clearances to combustibles are maintained. Non-combustible material can be used, provided the minimum clearances to combustible materials are applied. The minimum enclosure volume must be increased by no less than the volume of the recess.
  • Page 33: Minimum Mantel Clearances

    MINIMUM MANTEL CLEARANCES WARNING RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE CLEARLY MAINTAINED.
  • Page 34: Finishing

    6.0 FINISHING WARNING RISK OF FIRE! NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE. THE FRONT OF THE APPLIANCE MUST BE FINISHED WITH ANY NON-COMBUSTIBLE MATERIALS SUCH AS BRICK, MARBLE, GRANITE, ETC., PROVIDED THAT THESE MATERIALS DO NOT GO BELOW THE SPECIFIED DIMENSION AS ILLUSTRATED. DO NOT STRIKE, SLAM OR SCRATCH GLASS.
  • Page 35: End Safety Screen Removal / Installation (Bhd4P Only)

    END SAFETY SCREEN REMOVAL / INSTALLATION (BHD4P ONLY) NOTE: A side screen must be removed prior to end screen removal, see "SIDE SCREEN REMOVAL" section. Remove the 4 securing screws from the top and bottom of the end screen retainer, refer to Figure 1. Pull the screen forward and out from the unit, refer to Figure 2.
  • Page 36: Door Removal / Installation

    DOOR REMOVAL / INSTALLATION WARNING GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED. THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED. FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR OPENINGS, LOUVRES OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR SERVICE.
  • Page 37: Control Panel Removal

    CONTROL PANEL REMOVAL Remove screen, see "SIDE SCREEN REMOVAL" section. Remove the panel cover using the two fi ner holes, lift it up and away from the appliance, as shown below. Remove the control panel cover by lifting it up and off of the four shoulder screws, as shown below. PANEL COVER CONTROL PANEL COVER...
  • Page 38: Hearth Pad Installation

    HEARTH PAD INSTALLATION NOTE: The individual hearth pads can be easily identifi ed by the numbers cast on the underside of each pad. NOTE: The pilot is located on the right end in these instructions. Remove the main doors from the appliance, refer to the "DOOR REMOVAL/INSTALLATION"...
  • Page 39: Log Placement

    LOG PLACEMENT WARNING FAILURE TO POSITION THE LOGS IN ACCORDANCE WITH THESE DIAGRAMS OR FAILURE TO USE ONLY LOGS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY. LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN THE APPLIANCE. DO NOT MODIFY THE PROPER LOG POSITIONS, SINCE APPLIANCE MAY NOT FUNCTION PROPERLY AND DELAYED IGNITION MAY OCCUR.
  • Page 40 8. Place log #7 onto the pin located in log #6 and onto the pin in log #5, Fig. 7 as shown in Figure 7. 9. Place log #8 on the hearth pad and let it rest against the notch in the side of log #7, as shown in Figure 8.
  • Page 41: Glass Media Installation

    GLASS MEDIA INSTALLATION WARNING CLEAN THE GLASS MEDIA PRIOR TO INSTALLATION. BEFORE APPLYING THE CLEANED GLASS, ENSURE THAT IT IS DRY. DO NOT CHANGE OR SUBSTITUTE THE GLASS MEDIA MATERIAL PROVIDED WITH THIS APPLIANCE. IF REPLACING, USE ONLY THE REPLACEMENT GLASS MEDIA AVAILABLE FROM YOUR AUTHORIZED DEALER / DISTRIBUTOR.
  • Page 42: Logo Placement

    LOGO PLACEMENT 1/2” LOGO (13mm) 1/2” (13mm) 7.0 ELECTRICAL CONNECTION WARNING DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. CALL A QUALIFIED SERVICE TECHNICIAN IMMEDIATELY TO HAVE THE APPLIANCE INSPECTED FOR DAMAGE TO THE ELECTRICAL CIRCUIT. RISK OF ELECTRICAL SHOCK OR EXPLOSION.
  • Page 43: Receptacle Wiring Diagram

    RECEPTACLE WIRING DIAGRAM CABLE CONNECTOR (BLACK) ELECTRICAL GROUND (GREEN) (WHITE) 3 PRONG RECEPTACLE WIRE NUTS NOTE: Ensure that the transformer is plugged into the receptacle. BATTERY BACK-UP INSTALLATION In case of a power outage locate your battery housing (located in the control compartment). Install the 4 "AA"...
  • Page 44: Wiring Diagram

    WIRING DIAGRAM WARNING DO NOT WIRE 110 VOLTS TO THE VALVE OR WALL SWITCH. This appliance comes equipped with a battery back-up. If this back-up is used, install 4AA batteries (not supplied) into the holder and connect to the wire harness. ACS/IPI SWITCH GREEN...
  • Page 45: Operating Instructions

    8.0 OPERATING INSTRUCTIONS When lit for the fi rst time, the appliance will emit a slight odour for a few hours. This is a normal temporary condition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and will not occur again.
  • Page 46: Anti Condensation Switch

    ANTI CONDENSATION SWITCH NOTE: Side screen must be removed before accessing the anti-condensation switch. This appliance has the ability to switch from an electronic intermittent pilot ignition (IPI) to a standing pilot (ACS) for cold climates. The heat generated by the standing pilot will improve the start up operation on colder climate days.
  • Page 47: Adjustment

    9.0 ADJUSTMENT PILOT BURNER ADJUSTMENT Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise direction to reduce the gas fl ow. Check Pressure Readings: Inlet pressure can be checked by turning screw (A) counter- clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point.
  • Page 48: Flame Characteristics

    FLAME CHARACTERISTICS It’s important to periodically perform a visual check of the pilot and burner fl ames. Compare them to the illustration provided. If any fl ames appear abnormal call a service person. FLAME SENSOR PILOT ELECTRODE BURNER 3/8” - 1/2” PILOT (9.5mm - 12.7mm) 3/8”...
  • Page 49: Maintenance

    10.0 MAINTENANCE MAINTENANCE MAINTENANCE WARNING MAINTENANCE TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE. APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED. DO NOT USE ABRASIVE CLEANERS. DO NOT PAINT THE PILOT ASSEMBLY. CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
  • Page 50: Annual Maintenance

    10.1 ANNUAL MAINTENANCE WARNING THE FIREBOX BECOMES VERY HOT DURING OPERATION. LET THE APPLIANCE COOL COMPLETELY OR WEAR HEAT RESISTANT GLOVES BEFORE CONDUCTING SERVICE. NEVER VACUUM HOT EMBERS. DO NOT PAINT THE PILOT ASSEMBLY. • This appliance will require maintenance which should be planned on an annual basis. •...
  • Page 51: Glass / Door Replacement

    Contact you local authorized dealer / distributor for complete cleaning instructions. This appliance is factory equipped with 4mm tempered glass. Use only replacement glass available from your Napoleon® dealer. DO NOT SUBSTITUTE MATERIALS. W415-1285 / A / 11.03.14...
  • Page 52: Burner Removal

    10.4 BURNER REMOVAL 10.4.1 LOG BURNER REMOVAL Remove the door(s) refer to the "DOOR REMOVAL/INSTALLATION" section for instructions. Carefully remove the logs from the appliance. Remove all of the hearth pads, from the appliance. Refer to the "HEARTH PAD INSTALLATION/ REMOVAL"...
  • Page 53: Cradle Burner Removal

    10.4.4 SHIPPING BRACKET REMOVAL Remove the door(s), refer to "DOOR REMOVAL / INSTALLATION" section for instructions. Cut the strap holding the glass and vent thimble in place. Remove the 2 screws holding the shipping bracket / vent shield in place, as shown. NOTE: The 2 screws removed from the shipping bracket / vent shield MUST be replaced.
  • Page 54: Valve Train Replacement

    10.5 VALVE TRAIN REPLACEMENT Remove the screen and glass door. See "DOOR / SCREEN REMOVAL AND INSTALLATION" section. Remove the burners, see "BURNER REMOVAL" section. Remove the 12 screws holding the valve train in place. NOTE: A new gasket may be required when reinstalling the valve train assembly. Contact your local authorized dealer/distributor.
  • Page 55: Replacements

    11.0 REPLACEMENTS WARNING FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY. ** THIS IS A FAST ACTING THERMOCOUPLE. IT IS AN INTEGRAL SAFETY COMPONENT. REPLACE ONLY WITH A FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEEL LTD.
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  • Page 63: Troubleshooting

    19.0 TROUBLESHOOTING WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT, WITH THE GLASS DOOR OPEN OR REMOVED. TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE. APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED. DO NOT USE ABRASIVE CLEANERS.
  • Page 64 SYMPTOM PROBLEM TEST SOLUTION Carbon is being Air shutter has become Ensure air shutter opening is free of lint or other deposited on blocked. obstructions. glass, logs, Flame is impinging on the Check that the glass, logs, rocks or media are rocks, media glass, logs, rocks, media correctly positioned.
  • Page 65 SYMPTOM PROBLEM TEST SOLUTION White / grey fi lm Sulphur from fuel is being Clean the glass, see “CARE OF GLASS” section forms. deposited on glass, logs or DO NOT CLEAN GLASS WHEN HOT. combustion chamber If deposits are not cleaned off regularly, the glass surfaces.
  • Page 66 All parts replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim. During the fi rst 10 years NAPOLEON® will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, NAPOLEON®...
  • Page 67 21.0 SERVICE HISTORY 43.1 W415-1285 / A / 11.03.14...
  • Page 68 Fireplace Inserts • Charcoal Grills • Gas Fireplaces • Waterfalls • Wood Stoves Heating & Cooling • Electric Fireplaces • Outdoor Fireplaces • Gourmet Grills 24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8 214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8...

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