Comfort Glow CGF265NV Owner's Operation And Installation Manual
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Comfort Glow CGF265NV Owner's Operation And Installation Manual

Comfort Glow CGF265NV Owner's Operation And Installation Manual

Unvented (vent-free) natural gas fireplace
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UNVENTED (VENT-FREE)
NATURAL GAS FIREPLACE
OWNER'S OPERATION AND INSTALLATION MANUAL
WARNING: If the information in this manual is not followed exactly,
a fire or explosion may result causing property damage, personal
injury, or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer,
service agency, or the gas supplier.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen)
from the room in which it is installed. Provisions for adequate
combustion and ventilation air must be provided. Refer to "Air for
Combustion and Ventilation" section in this manual.
(Variably Controlled)
Save this manual for future reference.
Shown with optional cabinet
mantel and hearth base
accessories.
®

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Summary of Contents for Comfort Glow CGF265NV

  • Page 1 UNVENTED (VENT-FREE) NATURAL GAS FIREPLACE OWNER’S OPERATION AND INSTALLATION MANUAL (Variably Controlled) Shown with optional cabinet mantel and hearth base accessories. WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.

  • Page 2: Table Of Contents

    SECTION PAGE CONTENTS Safety Information ................... 2 Product Identification ................4 Local Codes ..................... 5 Unpacking....................5 Product Features ..................5 Air for Combustion and Ventilation ............6 Installing ....................9 Check Gas Type ................9 Assembling and Attaching Brass Trim ..........10 Installation Clearances ..............
  • Page 3 WARNINGS Continued SAFETY WARNING ICON G 001 WARNING: Any change to this fireplace or its controls can be dangerous. INFORMATION 1. Use only natural gas. Do not convert fireplace to use different fuel type. 2. If you smell gas Continued •...

  • Page 4: Product Identification

    PRODUCT Rear Log (#2) Front Log (#1) IDENTIFICATION Front Burner Rear Burner Gas Valve Bracket Base Regulator Piezo Gas Valve Ignitor Assembly Control Knob Figure 1 - Log Base Assembly Top Outer Casing Louver Hood Firebox Support Rear Access Door Screen Side Assembly...

  • Page 5: Local Codes

    LOCAL CODES Install and use fireplace with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223, also known as NFPA 54*. *Available from: American National Standards Institute, Inc. 1430 Broadway New York, NY 10018 National Fire Protection Association, Inc.

  • Page 6: Air For Combustion And Ventilation

    AIR FOR WARNING WARNING ICON G 001 COMBUSTION This fireplace must have fresh air for proper operation. If not, poor fuel combustion could result. Read the following instructions to insure proper fresh air for this VENTILATION and other fuel-burning appliances in your home. Today’s homes are built more energy efficient than ever.
  • Page 7 DETERMINING AIR FLOW FOR FIREPLACE LOCATION AIR FOR Determining if You Have a Confined or Unconfined Space COMBUSTION Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install fireplace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
  • Page 8 VENTILATION AIR AIR FOR Ventilation Air from Inside Building COMBUSTION This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see VENTILATION options 1 and 2, Figure 3).

  • Page 9: Installing

    INSTALLING NOTICE A qualified service person must install fireplace. Fol- low all local codes. WARNING WARNING ICON G 001 Never install the fireplace • in a bedroom or bathroom • in a recreational vehicle • where curtains, furniture, clothing, or other flam- mable objects are less than 36 inches from the front, top, or sides of the fireplace •...

  • Page 10: Assembling And Attaching Brass Trim

    INSTALLING ASSEMBLING AND ATTACHING BRASS TRIM Note: The instructions below show assembling and attaching brass trim to fireplace. Continued You cannot attach the brass trim as described below for built-in installation (see page 13). 1. Remove packaging from three pieces of brass trim. 2.

  • Page 11: Installation Clearances

    INSTALLATION CLEARANCES INSTALLING WARNING Continued WARNING ICON G 001 Maintain the minimum clearances. If you can, pro- vide greater clearances from floor, ceiling, and adjoining wall. Carefully follow the instructions below. This will ensure safe installation. Minimum Wall and Ceiling Clearances (see Figure 7) A.
  • Page 12 INSTALLING 2. Install gas piping to fireplace location. This installation includes an approved flexible gas line (if allowed by local codes) after the manual shutoff valve. The Continued flexible gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 16.

  • Page 13: Built-In Fireplace Installation

    INSTALLING 8. Carefully insert fireplace into cabinet mantel. Be careful not to scratch or damage hearth base, cabinet mantel, or any laminate trim on hearth base. Remove protective material from top of hearth base and from front of fireplace Continued (if any).
  • Page 14 If installing in a corner, use dimensions shown in Figure 12 for the rough opening. INSTALLING The height is 33" which is the same as the wall opening on page 13. Continued 39 3/8" 27 7/8" 35 1/2" 55 5/8" Figure 12 - Rough Opening for Installing in Corner 2.
  • Page 15 INSTALLING Alternate Built-In Attachment Method: Nailing Flange Accessory If desiring to attach heater to wall studs, use nailing flange accessory. Note: Continued can not use brass trim if using the nailing flange. 1. Attach nailing flange accessory to each side of fireplace (see Figure 14). See Accessories, page 31, for nailing flange.

  • Page 16: Installing Gas Piping To Fireplace Location

    INSTALLING INSTALLING GAS PIPING TO FIREPLACE LOCATION NOTICE Continued A qualified service person must connect fireplace to gas supply. Follow all local codes. Installation Items Needed Before installing fireplace, make sure you have the items listed below. • piping (check local codes) •...

  • Page 17: Connecting Fireplace To Gas Supply

    A.G.A. Design-Certified Manual Shutoff Valve INSTALLING With 1/8" NPT Tap* Continued Approved Flexible Gas Line From Gas Meter (5" W.C. to 10.5" W.C. 3" Minimum Pressure) Sediment Trap Tee Joint Pipe Nipple Figure 16 - Gas Connection * Purchase the optional A.G.A. design-certified manual shutoff valve from your dealer. See Accessories, page 31.

  • Page 18: Checking Gas Connections

    INSTALLING 4. Route flexible gas line from manual shutoff valve into fireplace through side or rear access panel. Route flexible gas supply line through fireplace access door. Continued NOTICE Most building codes do not permit concealed gas connections. A flexible gas line is provided to allow accessibility from the fireplace.
  • Page 19 INSTALLING Test Pressures Equal To or Less Than 1/2 PSIG 1. Close manual shutoff valve (see Figure 19). Continued 2. Pressurize supply piping system by either using compressed air or opening main gas valve located on or near gas meter. 3.

  • Page 20: Installing Logs

    INSTALLING INSTALLING LOGS Continued WARNING WARNING ICON G 001 Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the control area of fireplace.
  • Page 21 INSTALLING WARNING WARNING ICON G 001 Continued You must operate this fireplace with the fireplace screen in place. Make sure fireplace screen is in place before running fireplace. 3. Install fireplace screen by slipping notches of fireplace screen over screws on front of fireplace (see Figure 23).

  • Page 22: Operating Fireplace

    OPERATING FOR YOUR SAFETY READ BEFORE LIGHTING FIREPLACE WARNING WARNING ICON G 001 If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.
  • Page 23 OPERATING 4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above. If you FIREPLACE don’t smell gas, go to the next step. 5.

  • Page 24: Manual Lighting Procedure

    OPERATING TO TURN OFF GAS TO APPLIANCE FIREPLACE Shutting Off Fireplace Turn control knob clockwise to the OFF position. Continued Clockwise Shutting Off Burners Only (pilot stays lit) Turn control knob clockwise to the PILOT position. Clockwise VARIABLE OUTPUT CONTROL OPERATION You can set the variable output control knob to any comfort level between HI and LO.

  • Page 25: Inspecting Burners

    INSPECTING Check pilot flame pattern and burner flame patterns often. PILOT FLAME PATTERN BURNERS Figure 26 shows a correct pilot flame pattern. Figure 27 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool.

  • Page 26: Cleaning And Maintenance

    CLEANING WARNING WARNING ICON G 001 Turn off fireplace and let cool before cleaning. MAINTENANCE CAUTION WARNING ICON G 001 You must keep control areas, burners, and circulating air passageways of fireplace clean. Inspect these areas of fireplace before each use. Have fireplace inspected yearly by a qualified service person.
  • Page 27 OBSERVED POSSIBLE TROUBLE- PROBLEM CAUSE REMEDY SHOOTING When ignitor button 1. Gas supply turned off or 1. Turn on gas supply or Continued is pressed, there is manual shutoff valve open manual shutoff spark at ODS/pilot closed valve but no ignition 2.
  • Page 28 TROUBLE- OBSERVED POSSIBLE PROBLEM CAUSE REMEDY SHOOTING One or both burners 1. Burner orifice(s) 1. Clean burner(s) (see Continued do not light after clogged Cleaning and Mainte- ODS/pilot is lit nance, page 26) or replace burner orifice(s) 2. Burner orifice(s) 2.
  • Page 29 TROUBLE- WARNING WARNING ICON G 001 SHOOTING If you smell gas • Shut off gas supply. Continued • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. •...

  • Page 30: Technical Service

    When gas pressure is too low SERVICE • pilot will not stay lit HINTS • burners will have delayed ignition • fireplace will not produce specified heat When gas quality is bad • pilot will not stay lit • burners will produce flames and soot •...

  • Page 31: Replacement Parts

    Note: Use only original replacement parts. This will protect your warranty coverage REPLACEMENT for parts replaced under warranty. PARTS Parts Under Warranty Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-800-DESA LOG (1-800-337-2564).

  • Page 32: Illustrated Parts Lists

    ILLUSTRATED PARTS BREAKDOWN Log Base Assembly 4-1 4-2 101920...
  • Page 33 PARTS LIST This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 30 of this manual. Log Base Assembly PART NUMBER DESCRIPTION QTY. 102230-01 Front Log 102231-01 Rear Log 098304-01 Screw, #10 Phillips, Black 100701-02...
  • Page 34 ILLUSTRATED PARTS BREAKDOWN Fireplace 101920...
  • Page 35 This list contains replaceable parts used in your fireplace. When ordering parts, PARTS LIST follow the instructions listed under Replacement Parts on page 30 of this manual. Fireplace PART NUMBER DESCRIPTION QTY. 101357-01 Top Outer Casing 101373-01 Outer Casing 101923-01CB Right Front Side 101922-01CB Left Front Side...

  • Page 36: Warranty Information

    WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No. Date Purchased Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty.

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