Motorola SURFboard SB4100 User Manual page 22

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Introduction Before You Begin Installation Operation
Removing Operating System (O/S) Files
1 Be sure the SB4100 modem is
disconnected from your computer.
2 Insert the SB4100 CD into the CD drive.
On the Windows Desktop, click Start.
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4 Select Run.
5 Type in your CD drive and then
\remove.exe.
Example: D:\remove.exe.
Click OK and the remove program
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automatically runs. An operations
message and the O/S name display above
the Operations box.
If the O/S is not supported, the remove
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utility is disabled. Go to step 10.
Basic Configuration
8 If an O/S is supported, click
Remove Driver.
Each step displays in green indicating the
file is being removed. If a file cannot be
located, the remove process fails and
displays the step in red.
A file could be missing if the original USB
installation process was interrupted and
the files were not fully installed.
Click About to view files and registries that
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can be removed manually in Microsoft
Explore. This screen also provides more
information on the function of the USB
Driver Removal application.
10 Click Exit.
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Troubleshooting
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