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Matrix S3x-01 Service Manual

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S 3 x - 0 1 S t e p p e r
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Summary of Contents for Matrix S3x-01

  • Page 1 S 3 x - 0 1 S t e p p e r S e r V I C e M A N U A l...

  • Page 3: Table Of Contents

    tAble of CoNteNtS CHApter 1: SerIAl NUMber loCAtIoN ..............CHApter 2: IMportANt SAfety INStrUCtIoNS Before Getting Started ....................2 Read and Save These Instructions ................3 CHApter 3: preVeNtAtIVe MAINteNANCe Recommended Cleaning Tips ................... 4 Check for Damaged Parts ..................4 Care and Maintenance Instructions ................
  • Page 4 tAble of CoNteNtS 7.14 Generator Replacement ..................... 35 7.15 Center Axle Set Replacement ..................36 7.16 Drive Belt Replacement .................... 38 7.17 Drive Axle Set Replacement ..................40 7.18 Pedal Replacement ....................42 7.19 Pedal Belt Replacement ....................43 7.20 Pedal Arm Replacement ....................

  • Page 5: Chapter 1: Serial Number Location

    CHApter 1: SerIAl NUMber loCAtIoN 1.1 SerIAl NUMber loCAtIoN A serial number plate is located below the bottom of the console mast beneath a rubber boot. There is also a serial number tag on the middle of the main frame pointed towards the floor.

  • Page 6: Chapter 2: Important Safety Instructions

    INStrUCtIoNS: Please do not place the Matrix S3x-01 Stepper in an area of high The Matrix Stepper must be grounded. If it should malfunction or humidity, such as the vicinity of a steam room, indoor pool, or sauna.

  • Page 7: Read And Save These Instructions

    Matrix. * Never drop or insert objects into any opening. Keep hands away from moving parts. If the item cannot be reached, contact a Matrix authorized dealer for assistance. * Never operate the unit if it is damaged, not working properly, when it has been dropped, or has been dropped in water.

  • Page 8: Chapter 3: Preventative Maintenance

    Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon * Wipe the pedals, console, heart rate grips, and the handlebar clean after request or in the field if proper arrangements are made.

  • Page 9: Care And Maintenance Instructions

    CHApter 3: preVeNtAtIVe MAINteNANCe 3.3 CAre AND MAINteNANCe INStrUCtIoNS DAIly MAINteNANCe IteMS In order to maximize life span, and minimize down time, all Matrix equipment requires regular cleaning, and maintenance items 1) Look and listen for loose fasteners, unusual noises, and any performed on a scheduled basis.

  • Page 10: Chapter 4: Console Overlay And Workout Description

    CHApter 4: CoNSole oVerlAy AND WorKoUt DeSCrIptIoN 4.1 CoNSole DeSCrIptIoN PROGRAM KEYS: Simple program selection buttons make Matrix steppers easy to use. The stepper features eight programs. START / QUICK START: One touch Quick Start and Start any time during preference selection.

  • Page 11: Workout Setup Steps - Manual

    CHApter 4: CoNSole oVerlAy AND WorKoUt DeSCrIptIoN 4.2 WorKoUt SetUp StepS - MANUAl 4.4 WorKoUt SetUp StepS - leVel bASeD QUICK START ROLLING HILLS - Press to immediately begin a workout. - The Rolling Hills program is a level based Workout, resistance level, and time will automatically go to default program that automatically adjusts the resistance level to simulate settings.

  • Page 12: Workout Setup Steps - Fitness Test

    CHApter 4: CoNSole oVerlAy AND WorKoUt DeSCrIptIoN 4.5 WorKoUt SetUp StepS - fItNeSS teSt FITNESS TEST -The Fitness Test program is to monitor the development of your cardiovascular system and measure your fitness level based on your average heart rate during specific test stages.

  • Page 13: Workout Setup Steps - Target Heart Rate

    4.6 WorKoUt SetUp StepS - tArget HeArt rAte TARGET HEART RATE CONSTANT WATTS - The Matrix S3x-01 Stepper comes - Constant Watts is a unique program with standard digital contact heart rate sensors and are POLAR that allows you to vary your cadence or RPM and the stepper's telemetry compatible.

  • Page 14: Chapter 5: Manager / Engineering / Service Modes

    CHApter 5: MANAger / eNgINeerINg / SerVICe MoDeS 5.1 MANAger MoDe oVerVIeW 1) To enter Manager Mode, press & hold the UP and DOWN level keys at the same time for 3-5 seconds until Manager Mode appears on the display. 2) To enter the Manager Mode, press SELECT once Manager Mode appears on the display.

  • Page 15: Engineering Mode

    CHApter 5: MANAger / eNgINeerINg / SerVICe MoDeS 5.2 eNgINeerINg MoDe oVerVIeW 1) Engineering mode is for factory settings only. 5.3 SerVICe MoDe oVerVIeW 1) To enter Service Mode, press & hold the UP and DOWN level keys at the same time for 3-5 seconds until Manager Mode appears on the display.

  • Page 16: Chapter 6: Troubleshooting

    CHApter 6: troUbleSHootINg 6.1 eleCtrICAl DIAgrAMS...
  • Page 17 CHApter 6: troUbleSHootINg 6.1 eleCtrICAl DIAgrAMS - CoNtINUeD...
  • Page 18 CHApter 6: troUbleSHootINg 6.1 eleCtrICAl DIAgrAMS - CoNtINUeD p01 CoNSole CAble p03 pUlSe SeNSor WIre...

  • Page 19: Lcb Led Indicators

    CHApter 6: troUbleSHootINg 6.2 lCb leD INDICAtorS 12V - Power Indicator Light. BRK - Resistance Indicator Light. RPM - Generator Indicator Light. VR1 - Adjustable Resistance. VR2 - Adjustable Battery Voltage to 12 V.

  • Page 20: Troubleshooting - Keypad Issues

    CHApter 6: troUbleSHootINg 6.3 troUbleSHootINg - KeypAD ISSUeS All or SoMe of tHe fUNCtIoN KeyS Do Not reSpoND poSSIble CAUSeS: 1) The keypad connection ribbon cable has not been plugged in correctly. 2) The keypad is damaged. 3) The UCB is damaged. SolUtIoN: 1) Perform a keypad test in Service Mode: a.

  • Page 21: Troubleshooting - Console Issues

    CHApter 6: troUbleSHootINg 6.4 troUbleSHootINg - CoNSole ISSUeS No DISplAy oN tHe CoNSole or tHe CoNSole IS DIM poSSIble CAUSeS: 1) The console cable is damaged or not properly connected. 2) Poor connection to the terminals on the console. 3) The console is damaged. 4) The generator is damaged.

  • Page 22: Troubleshooting - No Rpm Displayed

    CHApter 6: troUbleSHootINg 6.5 troUbleSHootINg - No rpM DISplAyeD No rpM IS DISplAyeD DUrINg exerCISe poSSIble CAUSeS: 1) The console cable is damaged or not properly connected. 2) The console is damaged. 3) The lower control board is damaged. SolUtIoN: 1) Remove the console and check to see if the console cable is connected properly.

  • Page 23: Troubleshooting - Heart Rate Issues

    CHApter 6: troUbleSHootINg 6.6 troUbleSHootINg - HeArt rAte ISSUeS HeArt rAte fUNCtIoN DoeS Not WorK or IS reADINg INCorreCtly poSSIble CAUSeS: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged.

  • Page 24: Chapter 7: Part Replacement Guide

    CHApter 7: pArt replACeMeNt gUIDe 7.1 CoNSole replACeMeNt 1) Remove the 4 screws holding the console to the frame (Figure A). 2) Disconnect the console cable and HR connections from the defective console and remove the console (Figure B). 3) Reinstall the wire connections to the new console. 4) Carefully push the wires into the console mast until they are clear of the console / mast connection and attach the console to the mast using the 4 screws removed in Step 1.

  • Page 25: Heart Rate Handlebar Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.2 HeArt rAte HANDlebAr replACeMeNt 1) Remove the console as outlined in Section 7.1. 2) Remove the 3 screws holding on the heart rate handlebar to the console mast being careful to support the handlebar (Figure A). 3) Carefully pull the wires from the console mast until the connectors are free and remove the defective handlebar (Figure B).

  • Page 26: Heart Rate Grip Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.3 HeArt rAte grIpS replACeMeNt 1) Using a flat screwdriver, pry the silver metal heart rate plate on the back side of the HR grip away from the plastic of the HR grip (Figure A). 2) Remove the 3 screws holding the HR grip together (Figure B).

  • Page 27: Cup Holder Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.4 CUp HolDer replACeMeNt 1) Remove the 2 screws holding the cup holder to the console mast (Figure A). 2) Remove the cup holder (Figure B). 3) Reverse Steps 1-2 to install a new cup holder. fIgUre A fIgUre b...

  • Page 28: Console Keypad / Overlay Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.5 CoNSole KeypAD / oVerlAy replACeMeNt 1) Remove the console as outlined in Section 7.1. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). 4) Clean the console area with alcohol to remove any left over adhesive (Figure C). 5) Remove the protective film over the display window of the overlay (Figure D).
  • Page 29 CHApter 7: pArt replACeMeNt gUIDe 7.5 CoNSole KeypAD / oVerlAy replACeMeNt - CoNtINUeD fIgUre e fIgUre f fIgUre g fIgUre H fIgUre I fIgUre j...

  • Page 30: Console Mast Removal

    CHApter 7: pArt replACeMeNt gUIDe 7.6 CoNSole MASt reMoVAl 1) Remove the console as outlined in Section 7.1. 2) Remove the HR handlebars as outlined in Section 7.2. 3) Remove the 2 screws holding the stationary handlebar junction to the console mast and pull the handlebars away from the console mast (Figure A).

  • Page 31: Upper Stationary Handlebar Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.7 Upper StAtIoNAry HANDlebAr replACeMeNt 1) Remove the 2 screws holding the upper stationary handlebar junction to the console mast and lean it away from the console mast (Figure A). 2) Pull the defective upper stationary handlebar out of the upper stationary handlebar junction (Figure B). 3) Remove the 2 screws holding the bottom of the defective upper stationary handlebar to the lower stationary handlebar (Figure C).

  • Page 32: Lower Stationary Handlebar Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.8 loWer StAtIoNAry HANDlebAr replACeMeNt 1) Remove the upper stationary handlebar on the side with a defective lower stationary handlebar as outlined in Section 7.7. 2) Remove the 2 screws holding the lower stationary handlebar to the rear stabilizer (Figure A). 3) This will allow you to remove the lower stationary handlebar from the unit (Figure B).

  • Page 33: Rear Stabilizer Cover Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.9 reAr StAbIlIZer CoVer replACeMeNt 1) Remove the 4 screws holding the rear stabilizer cover to the frame (Figure A). 2) Pull the rear stabilizer cover upward and off the unit (Figure B). 3) Reverse Steps 1-2 to install a new rear stabilizer cover. fIgUre A fIgUre b...

  • Page 34: Rear Stabilizer Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.10 reAr StAbIlIZer replACeMeNt 1) Remove the upper stationary handlebars as outlined in Section 7.7. 2) Remove the lower stationary handlebars as outlined in Section 7.8. 3) Remove the rear stabilizer cover as outlined in Section 7.9. 4) Remove the 4 screws holding the rear stabilizer to the frame and remove the stabilizer (Figure A).

  • Page 35: Shrouds Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.11 SHroUDS reMoVAl 1) Remove the 10 screws holding the right side shroud to the frame (Figure A). 2) Remove the 10 screws holding the left side shroud to the frame (Figure B). 3) Figure C shows the stepper with both shrouds removed. fIgUre A fIgUre b fIgUre C...

  • Page 36: Lower Control Board Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.12 loWer CoNtrol boArD replACeMeNt 1) Remove the right side shroud as outlined in Section 7.11. 2) Remove the wire connections to the lower board (Figure A). 3) Remove the 2 screws holding the lower board to the frame (Figure B), and remove the lower board. 4) Reverse Steps 1-3 to install a new lower board.

  • Page 37: Generator Belt Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.13 geNerAtor belt replACeMeNt 1) Remove both shrouds as outlined in Section 7.11. 2) Loosen the 6 screws holding the Generator to the frame (Figure A). 3) Loosen the eye bolt nut that applies tension to the Generator belt (Figure B) and slide the Generator towards the back of the unit to release the Generator belt tension.
  • Page 38 CHApter 7: pArt replACeMeNt gUIDe 7.13 geNerAtor belt replACeMeNt - CoNtINUeD fIgUre C fIgUre D fIgUre e fIgUre f...

  • Page 39: Generator Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.14 geNerAtor replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Remove the 6 screws holding the Generator to the frame (Figure A). 3) Remove the nut from the tension eye bolt (Figure B). 4) Once the nut from the tension eye bolt has been removed, the Generator belt can be walked off the Generator pulley (Figure C).

  • Page 40: Center Axle Set Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.15 CeNter Axle replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Loosen the 6 screws holding the Generator to the frame (Figure A). 3) Loosen the nut from the tension eye bolt (Figure B). 4) Once the nut from the tension eye bolt has been removed, the Generator belt can be walked off the Generator pulley (Figure C).
  • Page 41 CHApter 7: pArt replACeMeNt gUIDe 7.15 CeNter Axle replACeMeNt - CoNtINUeD fIgUre C fIgUre D fIgUre f fIgUre e...

  • Page 42: Drive Belt Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.16 DrIVe belt replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Loosen the 6 screws holding the Generator to the frame (Figure A). 3) Loosen the nut from the tension eye bolt (Figure B). 4) Once the nut from the tension eye bolt has been loosened, the Generator belt can be walked off the Generator pulley (Figure C).
  • Page 43 CHApter 7: pArt replACeMeNt gUIDe 7.16 DrIVe belt replACeMeNt - CoNtINUeD fIgUre f fIgUre e fIgUre H fIgUre g...

  • Page 44: Drive Axle Set Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.17 DrIVe Axle Set replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Loosen the 6 screws holding the Generator to the frame (Figure A). 3) Loosen the nut from the tension eye bolt (Figure B). 4) Once the nut from the tension eye bolt has been loosened, the Generator belt can be walked off the Generator pulley (Figure C).
  • Page 45 CHApter 7: pArt replACeMeNt gUIDe 7.17 DrIVe Axle Set replACeMeNt - CoNtINUeD fIgUre e fIgUre f fIgUre g fIgUre H...

  • Page 46: Pedal Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.18 peDAl replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Remove the 4 screws under the pedal frame going up into the plastic (Figures A & B). 3) This will allow you to remove the pedal (Figure C). 4) Reverse Steps 1-3 to install a new pedal.

  • Page 47: Pedal Belt Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.19 peDAl belt replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Disconnect the pedal belt beneath the pedal frame by removing the 2 screws on the pedal re-tension bracket (Figure A). 3) This will allow you to remove the belt from the pedal frame (Figure B). 4) Disconnect the pedal belt spring from the drive axle set, and remove the pedal belt (Figure C).

  • Page 48: Pedal Arm Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.20 peDAl ArM replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Remove the pedal as outlined in Section 7.18. 3) Disconnect the pedal belt beneath the pedal frame by removing the 2 screws on the pedal re-tension bracket (Figure A). 4) This will allow you to remove the belt from the pedal frame (Figure B).

  • Page 49: Battery Replacement

    CHApter 7: pArt replACeMeNt gUIDe 7.21 bAttery replACeMeNt 1) Remove the shrouds as outlined in Section 7.11. 2) Disconnect the 2 wires going to the battery (Figure A). 3) Remove the 2 wing nuts holding the battery to the frame (Figure B) and remove the battery. 4) Reverse Steps 1-3 to install a new battery.

  • Page 50: Testing The Stepper

    CHApter 7: pArt replACeMeNt gUIDe 7.22 teStINg tHe Stepper oNCe tHe UNIt or replACeMeNt pArt IS fUlly INStAlleD AND ASSeMbleD AND properly plACeD oN tHe floor, USe tHe folloWINg INStrUCtIoNS to teSt tHe MACHINe: 1) Without hitting start or entering any program modes, step on the pedals and hold the handlebars while stepping to simulate exercising. While moving, listen for any odd noises or squeaks.

  • Page 51: Chapter 8: Stepper Specifications And Assembly Guide

    CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.1 Stepper SpeCIfICAtIoNS SPECIFICATIONS Display Type Dot-Matrix LED Programs Manual, Rolling, Intervals, Fat Burn, Random, Target Heart Rate, Constant Watts, Fitness Test Coaxial Cable Connection AC TV Power Connection Monitor Mount Resistance Technology...

  • Page 52: Fasteners And Assembly Tools

    CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.2 fASteNerS AND ASSeMbly toolS QUANTITY PART # SKETCH DESCRIPTION PACKAGE COLOR 5MM ALLEN WRENCH PURPLE 6 MM ALLEN WRENCH PURPLE #2 PHILLIPS PURPLE SCREWDRIVER SOCKET HEAD SCREW YELLOW (M8 x 16L) LOCK WASHER YELLOW, GREEN, BLACK...

  • Page 53: Assembly Instructions

    CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.3 ASSeMbly INStrUCtIoNS After tHeSe ASSeMbly StepS Are CoMplete, be SUre to SetUp AND teSt tHe UNIt AS oUtlINeD IN SeCtIoN 7.22. Step 1...
  • Page 54 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.3 ASSeMbly INStrUCtIoNS - CoNtINUeD Step 2...
  • Page 55 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.3 ASSeMbly INStrUCtIoNS - CoNtINUeD Step 3...
  • Page 56 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.3 ASSeMbly INStrUCtIoNS - CoNtINUeD Step 4...
  • Page 57 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.3 ASSeMbly INStrUCtIoNS - CoNtINUeD fINAl ASSeMbly...

  • Page 58: Leveling The Stepper

    CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.4 leVelINg tHe Stepper STABILIZING THE MATRIX STEPPER After positioning the stepper in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your stepper needs to be leveled. Determine which leveler is not resting completely on the floor. Loosen the nut with one hand to allow the leveler to rotate.

  • Page 59: Tv Bracket Installation

    3) Remove the Matrix Logo plate from the front of the console mast (Figure B). 4) Pull the coax and TV power wires through the hole in the front of the console mast. NOTE: You may need to remove the console to get these wires fished through the hole in the front of the console mast.
  • Page 60 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.5 tV brACKet INStAllAtIoN - CoNtINUeD fIgUre C fIgUre D fIgUre e fIgUre f fIgUre g fIgUre H...
  • Page 61 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.5 tV brACKet INStAllAtIoN - CoNtINUeD fIgUre I fIgUre j fIgUre l fIgUre K fIgUre M fIgUre N...
  • Page 62 CHApter 8: Stepper SpeCIfICAtIoNS AND ASSeMbly gUIDe 8.5 tV brACKet INStAllAtIoN - CoNtINUeD fIgUre o fIgUre p fIgUre Q fIgUre r...
  • Page 63 NoteS...
  • Page 64 M AtrIx fItN eS S S y Ste MS C o r p. 1610 LANDMARK DRIV E C OTTAGE GR O VE WI 535 27 U S A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA x 6 08.

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