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Motorola MD490 Series User Manual

Digital 2.4 ghz cordless telephone system.
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MD490 Series
Digital 2.4 GHz
Cordless Telephone System
User's Guide >


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   Summary of Contents for Motorola MD490 Series

  • Page 1

    MD490 Series Digital 2.4 GHz Cordless Telephone System User’s Guide >...

  • Page 3: Welcome

    1-888-390-6456 TTY (Text Telephone) On the Web: MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003...

  • Page 4: Fcc And Interference Information

    FCC and Interference Information This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA.

  • Page 5

    Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. • The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).

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    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 7

    Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. The FCC requires this product to be serviced only by Motorola or its authorized service agents. Changes or modifications not expressly approved by Motorola could void not only the user's authority to operate the equipment, but also the limited warranty.

  • Page 8: Important Safety Instructions

    Use a damp cloth for cleaning. 7. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user’s guide. 8. Do not overload wall outlets and extension cords.

  • Page 9: Installation Guidelines

    Unplug this cordless phone immediately from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall.

  • Page 10

    8. Use only the power supply that came with this unit. Using other power supplies may damage the unit. 9. Because cordless phones operate on electricity, you should have at least one phone in your home that is not cordless in case the power in your home goes out.

  • Page 11: Table Of Contents

    Welcome ........1 FCC and Interference Information....2 Important Safety Instructions .

  • Page 12

    Using the Basic Functions ..... 28 Making a Call Using the Base Station ... . 28 Making a Call Using the Speakerphone on the Base Station .

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    Monitoring a Room ......53 Motorola Limited Warranty for the United States and Canada ....54...

  • Page 14: Getting Started

    Getting Started To set up your Motorola digital cordless phone system: 1. Install optional backup batteries in the base station and plug into a power outlet. 2. Connect the base station to the phone line. 3. Plug in charging bases for expansion handsets.

  • Page 15: Powering The Base Station And Phone Line

    Powering the Base Station and Phone Line Connection Important: Before installing or handling batteries, please read the Battery Safety Instructions on page 8. The base station uses 4 AAA alkaline batteries for optional backup power. To install the batteries: 1. With the bottom of the base station facing you, press the cover latch with a screwdriver to lift and remove the battery cover.

  • Page 16: Wall Mounting The Base Station

    Wall Mounting the Base Station The base station can be mounted on a wall instead of placed on a flat surface. 1. Remove the twist-tie from the phone cord. Do not unfold the cord. 2. Untuck both ends of the cord. 3.

  • Page 17

    6. Plug the other end of the telephone cord into the back of the base station. 7. Plug the power cord into a power outlet, if not already plugged in. 8. Insert the guide rail on the wall mount into the slot on the bottom of the base station and push until it snaps into place.

  • Page 18: Base Station Controls

    Base Station Controls Left soft key Expansion Handset Controls Left soft key function Left soft key Navigation Right soft key Play/stop message Skip backwards Skip forwards Delete message Page a handset Record a memo Intercom 031388o Handsfree Right soft key function Right soft key Navigation key...

  • Page 19: Using The Soft Keys

    Using the Soft Keys The left and right soft keys on the base station and expansion handsets perform the function displayed above them. For example, pressing the left soft key while PHONEBK is displayed, opens your list of phone numbers and names. The functions change as you move from one screen to the next.

  • Page 20: Using The Displays

    Using the Displays Your phone has a display on the base station. Expansion handsets have a display on the front of them. The base station and expansion handsets, when not in use, show the standby screen. Base Station Display Base name Number of Caller ID...

  • Page 21: Setting Up Your Phone And Expansion Handsets

    Setting Up Your Phone and Expansion Handsets If you have expansion handsets, they do not need to be plugged into a phone line. Simply plug the power cord into the back of the charging base and into an outlet wherever you want to place the handset. Installing Batteries in the Handsets Important: Before installing or handling batteries, read the Battery Safety Instructions on page 8.

  • Page 22: Charging The Expansion Handsets

    Charging the Expansion Handsets Place the handset in the charging base. The LED is solid red when the handset is charging. For the initial charge, charge the battery for at least 12 hours. Registering an Expansion Handset You can have up to 4 expansion handsets registered to a base station.If you try to register a 5th handset, Too Many Handsets You only need to register new accessory handsets...

  • Page 23: Personalizing Your Phone System

    Personalizing Your Phone System You can personalize the base station and each expansion handset by setting unique ring tones, adjusting the ring tone volume for day and night time, and assigning a name to distinguish one handset from another. Setting the Ring Tone and Ring Volume Your can set a ring tone for incoming calls from numbers that are stored in the phonebook, and a different ring tone for other incoming calls.

  • Page 24: Naming The Base Station Or An Expansion Handset

    Action 6 Press ring tones. Each tone plays as you select CHANGE want to set, then press 7 Scroll down ( c ) to advance to the Phonebook Tone. This is the sound for incoming calls from numbers stored in your phonebook. You must subscribe to caller ID service from your local telephone company for this ring tone to work.

  • Page 25

    If you name an expansion handset, the handset number remains part of the name, for example, Kitchen(2). Action MENU 1 Press Name handset 2 Scroll to SELECT then press 3 Use the keypad to enter the new name (up to12 characters). The flashing underline shows the input cursor position.

  • Page 26: Entering Text

    Entering Text Press each button on the keypad the indicated number of times shown in the table below to enter text, numbers, and other characters. For example, to enter R, press the 7 button 3 times. Button space Storing Area Codes for Caller ID Note: This section applies only if you subscribe to caller ID service from your local phone company.

  • Page 27

    • 11-digit format You have to dial the 1 + 3-digit area code + 7-digit phone number to call numbers in this area code. For example, if you store area code 954 in 10-digit format, when you receive a call from that area code, the phone number is stored in your call list with all 10 digits.

  • Page 28: Setting The Date And Time

    Setting the Date and Time Note: If you subscribe to a caller ID service, the date and time is automatically set after the 2nd ring on an incoming call. Action 1 Press 2 Scroll to SELECT 3 Enter the time (2 digits are required for the hour and 2 digits for the minutes, so use a leading 0 for 1-digit values).

  • Page 29: Setting The Display Language

    Setting the Display Language Action MENU 1 Press Language 2 Scroll to 3 Press c until English want to set, ( Portuguese DONE 4 Press EXIT 5 Press screen, or c to scroll to a different menu option. Setting Touch Tone or Pulse Dialing Your phone is set to touch-tone dialing as the default setting.

  • Page 30: Using The Basic Functions

    Using the Basic Functions Making a Call Using the Base Station Pickup the corded handset or press ON. When you hear the dial tone, dial the number. Enter the phone number, press ON, then pickup the handset. This lets you see the phone number on the display before the number is dialed.

  • Page 31: Adjusting The Speakerphone Volume On The Base Station During A Call

    If you have call waiting service, press ON to answer the second call. Adjusting the Speakerphone Volume on the Base Station During a Call Press the volume up or volume down key on the side of the base station. When you are not on a call, use the volume keys to change the day (6 am–9 pm) or night (9 pm–6 am) ringer volume.

  • Page 32: Adjusting The Volume During A Call On The Expansion Handset

    Adjusting the Volume During a Call on the Expansion Handset Press to make caller’s voice Louder Softer Switching Between the Handset and Speakerphone Press Handsfree. Muting a Call MUTE Press UNMUTE Putting a Call on Hold HOLD Press To return to the call, press When a call is on hold, you can use the intercom features (see page 50).

  • Page 33: Redialing A Number

    Redialing a Number To redial the most recently dialed number: Action 1 Press ON. Redial 2 Press To redial one of the last 5 numbers you dialed: Action Redial 1 Press 2 Press until want to redial. Dial 3 Press If a number in the redial list matches a number in your phonebook, the phonebook name and number display in the redial list instead of just the phone...

  • Page 34: Saving A Number In The Phonebook

    Saving a Number in the Phonebook Storing numbers in the phonebook makes it easy to dial numbers you call frequently. You can enter numbers directly into the phonebook or add them from the caller ID or redial list. You can also select to save the number in the private (handsets) or shared (base station) phonebook.

  • Page 35

    Action 4 Scroll down ( 5 Enter the phone number (up to 24 digits). DELETE Press erase characters to the left of the blinking cursor. DONE 6 Press To store a recently called number in the phonebook Action 1 Press Redial. The display shows the last 5 numbers you dialed, with the most recent number at the top.

  • Page 36: Calling A Number From The Phonebook

    Calling a Number from the Phonebook Action 1 Press 2 Press to call. Note: You can also search numerically by pressing the number(s) of the phone entry you want to dial. 3 Press ON, Handsfree, or pickup the corded handset on the base. Editing a Phonebook Entry Action 1 Press...

  • Page 37: Deleting A Phonebook Entry

    Deleting a Phonebook Entry Action PHONEBK 1 Press 2 Press until want to delete. OPTIONS 3 Press Delete 4 Scroll to Inserting Pauses in a Number At the position where you want to insert a pause, press # twice, appears. When you call a number with a pause, the phone waits 3 seconds before transmitting the next digits in the dialing sequence.

  • Page 38: Reviewing The List Of Caller Id Calls

    Reviewing the List of Caller ID Calls The base station and each expansion handset can hold up to 40 caller ID records. Action 1 Press most recent call is listed first. 2 Press 3 To call the number, press ON or Handsfree. To reformat the number before you call it, press FORMAT example, if a number you want to call is stored with...

  • Page 39: Store A Caller Id Number In The Phonebook

    Store a Caller ID Number in the Phonebook Action 1 From the caller ID list, press STORE 2 Scroll ( ) to 3 The caller’s name displays in the field. You can modify the name before storing it. 4 When the name is correct as you want to store it, press 5 The caller’s phone number displays in the Number: field.You can modify the number...

  • Page 40: Deleting Caller Id Calls

    Deleting Caller ID Calls Action 1 From the caller ID list, press 2 Scroll ( caller ID entry) or all caller ID calls) and press Note: If deleting all calls, press Delete All? 3 Press Delete ) to (to delete the current Delete All prompt.

  • Page 41: Answering Machine

    Answering Machine The answering machine stores up to 15 minutes or record time of messages and/or memos. You can listen to your messages from the base station, from an expansion handset, or remotely. You can set up the answering machine from either an expansion handset or the base station.

  • Page 42: Outgoing Message (ogm) Greeting

    Outgoing Message (OGM) Greeting You can record a personal outgoing message greeting that plays when you receive a call and you do not answer the phone. If you do not record a personal greeting, a prerecorded greeting plays when you receive a call. Recording an Outgoing Message (OGM) Action 1 Go to the...

  • Page 43: Erasing The Outgoing Message

    Action Default OGM 4 Scroll ( ) to and press EXIT 5 Press standby screen, or press different feature. Note: To play the current outgoing message, Play OGM select menu. Erasing the Outgoing Message Note: You cannot erase the default message. Action Ans mach setup 1 Go to the...

  • Page 44: Setting The Number Of Rings Before The Answering Machine Picks Up

    Setting the Number of Rings Before the Answering Machine Picks Up Action 1 Go to the 2 Scroll ( SELECT 3 Scroll ( press 4 Press standby screen or feature. Setting the Security ID Number The security ID number allows you to remotely access your messages from any touch-tone phone.

  • Page 45: Setting The Voice Prompts (canadian Models Only)

    Setting the Voice Prompts (Canadian models only) You can choose between English or French voice prompts. Action Ans mach setup 1 Go to the 2 Scroll ( ) to scroll to SELECT press English 3 Scroll ( ) to DONE press EXIT 4 Press...

  • Page 46: Checking Messages From An Expansion Handset

    Checking Messages from an Expansion Handset Action 1 Press Messages 2 Scroll ( press 2:Play/Stop 3:Skip 4:Answer On/Off 5:Memo 7:Repeat menu 0:Erase MENU ), scroll ( SELECT , and press ) to the function you want, then SELECT ). The selections are: ) to...

  • Page 47: Checking Messages Remotely From A Touch-tone Phone

    Checking Messages Remotely from a Touch- Tone Phone Action 1 Call your base station. 2 When the answering machine picks up the call, enter the security ID. A synthesized voice prompts you with instructions. 3 To skip the voice prompts and operate the base station directly, press the appropriate number key on the phone.

  • Page 48

    Notes ...........

  • Page 49: Advanced Features

    • Set up handsets to automatically answer intercom calls • Transfer calls from one handset to another • Monitor a room • Use 2 handsets as walkie talkies To order expansion handsets, call: 1-800-353-2729 USA 1-888-390-6456 TTY (Text Telephone) On the Web:...

  • Page 50: Conference Calling

    Conference Calling If one handset is already on a call, the display on other handsets registered to the same base station Line in use shows Once a second handset is added to the call, the display on all handsets shows maximum of 2 handsets can be on a conference call at the same time.

  • Page 51: Using The Intercom

    Using the Intercom Intercom Setup You can set up a handset or base station so it automatically answers an intercom page after 1 or 3 rings. All handsets are set to No Auto Answer at the factory. Perform the following procedure on each handset to change this setting.

  • Page 52: Handset To Handset Intercom

    Handset to Handset Intercom Action 1 Press Intercom. 2 From the list of handsets, press points to the handset you want to page, or Select All Note: If you have only 1 expansion handset, pressing the Intercom button automatically pages the base station and vice-versa. 3 Press 4 To answer the page, press first handset to respond is connected.

  • Page 53: Transferring A Call From One Handset To Another

    Transferring a Call from One Handset to Another Unannounced Transfer Action HOLD 1 Press 2 Press Intercom. 3 Scroll to the handset you want to transfer the call to and press Note: If you have only 1 handset, pressing the Intercom button automatically pages the other handset, and vice-versa.

  • Page 54: Using The Handset As A Walkie Talkie

    Using the Handset as a Walkie Talkie The walkie talkie feature lets you talk handset to handset even when the handsets are out of range from the base station. When a handset is in walkie talkie mode, you cannot make or receive phone calls You must complete steps 1 and 2 for both handsets to use walkie-talkie mode.

  • Page 55: Monitoring A Room

    Monitoring a Room Room monitoring allows you to place a handset in a room and listen to the sounds in that room from another handset. Action 1 Place a handset in the room to be monitored. 2 On that handset, press Monitor Room 3 Scroll to SELECT...

  • Page 56: Motorola Limited Warranty For The United States And Canada

    United States and Canada Motorola Limited Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer two-way radios that operate via Family Radio Service or General Mobile Radio Service (“Products”), Motorola-branded or certified accessories sold...

  • Page 57

    (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or...

  • Page 58

    Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated;...

  • Page 59

    This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.

  • Page 60

    Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software.

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