Problem
Detergent dispenser
will not shut
Water remains in the
dishwasher
Dishwasher does not
drain properly
Suds in the tub
Dishwasher leaks
Black or gray marks
on dishes
Stained tub interior
Noises
Dishwasher won't fill
Error Codes
When some malfunctions come on, the appliance will display error codes to warn you:
Codes
E1
E4
E8
E9
WARNING!
Troubleshooting
Improper operation of the detergent cover
Previous cycle has not finished or has been
interrupted
Drain is clogged
Drain hose is kinked
Improper detergent is used
Excessive suds caused by using the improper
detergent
Dishwasher is not level
Aluminum utensils have rubbed against dishes
Coffee and tea soil
Reddish stain
Detergent cup opening\ Drain pump sound
A hard object has entered the wash module. When
the object is ground up,the sound should stop.
Water valve is turn off
Door latch may not be properly seated
Meanings
Longer inlet time.
Overflow.
Failure of orientation of distributary valve.
Keep touching a button more than 30 seconds.
n
If overflow occurs, turn off the main water supply before calling a service.
n
If there is water in the base pan because of an overfill or small leak,
the water should be removed before restarting the dishwasher.
Possible cause
Possible Causes
Faucets is not opened, or water intake is
restricted,or water pressure is too low.
Some element of dishwasher leaks .
Open circuit or break of distributary valve.
Water or something on the button.
19
Solution
Add the detergent and rinse aid as indicated by
the manual
Select the proper cycle as introduced by the
manual
Check the air gap if you have
Make sure the disposer is empty if the
dishwasher is connected to the disposer
Make sure the drain hose is properly connected
to the sink
Make sure to use only the automatic dishwasher
detergent
Make sure to use only the automatic
dishwasher detergent
Leveling the dishwasher (see the installation
manual)
Chose a higher cycle
Make sure the inlet water is no less than 120℉
Using a spot cleaner to remove the soil
Some tomato food will cause this, use of the
rinse only cycle right after loading this will
decrease the staining
This is normal
If the noise persists after a complete cycle,
call for service.
Check if the water valve is turn on
Make sure the door is closed
Need help?
Do you have a question about the ZDM6502AS and is the answer not in the manual?