Sony KDL-32EX720 Service Manual page 118

3-10. Skype MALFUNCTION 2/2
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Far end
Video/Audio quality?
No
Network speed
or
far end system issue
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
Yes
Auto-Focus work?
No
Manual Focus work?
Yes
Check Auto-Focus area
Audio problem
Yes
Sound quality?
No video?
Video problem
Enough network speed?
Yes
No
Skype unit
TROUBLE SHOOTING
NG
Call Skype sound test
OK
Far end setting/system
Move unit away
from speaker
NG
Skype unit
118