Error Codes - Hitachi BD-W90XWV Operating & Installation Instructions Manual

Code Description
C01
Water is not
supplied.
C02
Water is not
drained.
C04
Spin cycle does
not function.
C08
Door lock does
not function.
C09
Door unlock does
not function.
C14
Malfunction of
vibration sensor
C18
Spin cycle does
not function.
C19
Over loaded
C20
Drum does not
rotate.
C30
Water fl ows out
from drain hose
while washing.

Error Codes

Possible Cause
●
Water tap may not be turned on.
●
Water inlet fi lter may be clogged.
●
Water line or water hose may be frozen.
●
Water supply may be cut off.
●
Drain hose or drain pump may be clogged.
●
Drain hose may be kinked or frozen.
●
Drain hose may not be set correctly.
●
Height of the drain outlet may be too high.
●
Clothes may be imbalanced in the drum.
●
You may be washing only one heavy item
such as a cotton blanket or jeans, or small
items in a laundry net.
●
You may be washing too many large items
such as bed sheets.
●
The washing machine may be installed on
a slanting fl oor or may not be level.
●
You may be washing waterproof or antislip
treated items.
Page 9 : Before You Start Washing
(Sorting the laundry)
●
The door may be open.
●
The door may not be closed completely.
●
Laundry may be exceeded rated load and
door is pushed from inside.
●
There may be other appliances that generate
electrical noise near the washing machine.
●
The drain hose may not be set correctly.
●
There may be too much foam in the drum.
●
Laundry may exceed rated capacity.
●
There may be too many clothes.
●
Clothes may be tangled.
●
There may be too much foam in the drum.
●
The power cord may be extended too far.
●
There may be other equipment connected
to the same power socket.
●
Drain hose end is set lower than 60 cm.
Solution
Check water tap, water
inlet fi lter, water line and
water hose.
Check drain hose, drain
pump and drain outlet.
If C02 still appears after
removing the possible
cause, please contact
your local service center
for repair.
Add a few clothes to the
drum. (Spinning only
one item may result in
imbalance.)
Check the door and
close fi rmly.
Switch power off and
press the door to close
tightly. Hold that position
and switch power on,
and wait until the door
lock is released.
Move the appliances away
from the washing machine.
Same as in C02 & C20.
See page 16 for max.
load of each program.
To eliminate the
excessive foam, switch
off the washing machine
and wait for about
30 mins, then switch
on again and select
Rinse & Spin without
adding detergent.
See page 25 for proper
height on drain hose
setting.
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