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Troubleshooting
Troubleshooting reminders
When a troubleshooting procedure requires uninstalling the battery pack or resetting the
device, note the following:
If the procedure requires uninstalling the battery pack, first turn the device
•
off. Once it is off, wait for five seconds to allow the device to completely enter
sleep mode before removing the battery pack.
Troubleshooting procedures
The following sections describe a list of possible situations that may arise during the use
of your device. Easy answers and solutions are provided for each one.
Battery problem
Battery loses power
When the battery is low, you see a battery icon
more information) in the navigation bar and a pop up screen that tells you to recharge the
battery as soon as possible.
Your device uses a detachable and rechargeable main battery pack and an embedded
battery cell. When the main battery pack is removed or is completely drained out, your
device shuts down. The battery cell retains the system clock for three to five minutes
while changing the main battery.
Tips on how to make battery charge last longer
To make your battery charge to last as long as possible, observe the guidelines listed
below:
Use external power whenever possible
•
Use the AC adapter to plug your device into external power whenever possible,
especially when:
Establishing a remote connection
•
Using the backlight
•
Watching/listening to audio or video files
•
Connecting to a computer and/or server
•
Shorten auto suspend time
•
While on battery power, your device automatically suspends operation if you
haven't touched the hardware buttons or used the stylus for a specified period of
time. Maximize battery life by shortening this time.
(a)
(b)
(c)
Turns off sounds you don't need.
•
Your device emits sounds in response to a number of events, such as warnings,
reminders, and screen taps or hardware button actions. Optimize battery life, by
turning off any sounds you don't need.
Tap
.
> Settings
On the System tab, tap Power
On the Advanced tab, adjust the setting on the "On battery power" pick list.
If the device lapses into sleep mode, allow ample time before turning it back
on to allow for a smoother power mode transition. The device wakes up from
sleep mode when any of the following events occur:
The Power button
•
The device is connected to the USB sync cable.
•
A storage card is inserted into the SD/MMC expansion slot.
•
A call is received by your device.
•
A preset alarm event is activated.
•
(See "Status icons" on page 18 for
.
.
11 Use r Su ppo r t
Troubleshooting
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