AT&T Voice Terminal 8510T User Manual
AT&T Voice Terminal 8510T User Manual

AT&T Voice Terminal 8510T User Manual

Isdn voice terminal definity communications system generic 1 and generic 3

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AT&T
DEFINITY
ISDN 8510T Voice Terminal
User's Guide
®
Communications System
Generic 1 and Generic 3

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Summary of Contents for AT&T Voice Terminal 8510T

  • Page 1 AT&T DEFINITY ISDN 8510T Voice Terminal User's Guide ® Communications System Generic 1 and Generic 3...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT AT&T Customer Information Center Contact:...
  • Page 3: Table Of Contents

    Your ISDN 8510T Voice Terminal What the Features Do Fixed (Button) Features Display and Softkey Features Switch Features Fixed (Button) Features Display and Softkey Features Switch Features Special Instructions Conventions Quick Reference Lists Abbreviated Dialing Automatic Callback Call Forwarding All Calls Call Park Call Pickup Leave Word Calling...
  • Page 4: Your Isdn 8510T Voice Terminal

    Your ISDN 8510T Voice Terminal Before you begin using your ISDN 8510T voice terminal, familiarize yourself with the voice terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8510T voice terminal.
  • Page 5 The 8510T voice terminal components pictured in Figure 1, the top view, are described below and on the next page. For your convenience, they are listed alphabetically. These 10 buttons are devoted either to handling Call appearance/feature buttons incoming and outgoing calls (call appearances) and are labeled with the exchange (numbers) and extension number or they can be used as feature buttons to access voice features such as Call Forward or Send All Calls;...
  • Page 6 For turning off (and then back on again) the microphone Mute button of the handset or the speakerphone so the other person on the call cannot hear you. For automatically redialing the last number that you Redial button dialed from the dial pad. The 4 buttons located below the display and labeled with Softkeys arrows ( [...
  • Page 7 Kickstand Routing channel Line jack Adjunct jack FCC Warning label Figure 2. 8510T Voice Terminal (Bottom View With Kickstand) The various components which appear on the bottom of the 8510T voice terminal are shown in Figure 2 and listed and explained below. Used for connecting an external speakerphone, a Adjunct jack headset adaptor, or other adjunct equipment.
  • Page 8: What The Features Do

    What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8510T voice terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it.
  • Page 9: Display And Softkey Features

    Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active.
  • Page 10 Lock Allows you to lock your Directory so that no one can make unauthorized changes in it; lock your Call Log so that no one else can view your Call Log entries; lock all of the softkeys so that no one can view or change any of the features accessed by the softkeys.
  • Page 11: Switch Features

    Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial voice terminal number, an extension number, or a trunk or feature code. There are 4 possible types of lists— personal, group, system, and enhanced—and you can have a total of 3 out of the 4 possible lists (see your System Manager for details).
  • Page 12: Fixed (Button) Features

    Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736, shipped in the box with the voice terminal. You can also order this user’s manual from the Customer Information Center (CIC) in Indianapolis, IN.
  • Page 13: Display And Softkey Features

    Display and Softkey Features For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the following two books: The AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736.
  • Page 14: Switch Features

    Switch Features Since your 8510T voice terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the following features. Check with your System Manager to see which of these features have been assigned to your voice terminal.
  • Page 15: Quick Reference Lists

    Each of these boxes represents a button that has a Feature feature assigned to it. The button is labeled with the feature name. The tone that appears in brackets after a step [handset tone] indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step.
  • Page 16: Abbreviated Dialing

    Abbreviated Dialing To program or reprogram On a separate sheet of paper, jot down the outside an outside number, numbers, extensions, and/or feature codes you want extension, or feature code to program as items on your personal list(s) (see into a personal list example to the left) Note: Each telephone number or feature code is stored as a separate list item.
  • Page 17: Automatic Callback

    To place a call using a personal, group, system, or enhanced list Automatic Callback To automatically place another call to an extension that was busy or did not answer Note: After you activate Automatic Callback, the system monitors the called extension. That extension becomes available after the called party completes a call.
  • Page 18: Call Forwarding All Calls

    Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Call Park Note: If a [ To park a call at your voice terminal, simply press [ extension (for retrieval at otherwise, follow the instructions below.
  • Page 19: Call Pickup

    To retrieve parked call from any extension Call Pickup To answer a call to a member of your pickup group when your voice terminal is idle To pick up a call while you are active on another call Dial Answer Back code Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has...
  • Page 20: Leave Word Calling

    Leave Word Calling To leave a message after dialing an extension (when your call is not answered, you hear coverage or busy tone, or you have been put on hold) To leave a message without ringing an extension To cancel a Leave Word Calling message Note: You cannot cancel...
  • Page 21: Priority Calling

    Priority Calling To place a priority call Send All Calls To send all incoming calls (except priority calls) immediately to coverage To cancel Send All Calls Press [ Priority or Dial Priority Calling code Dial extension Wait for called party to answer Press [ Send All Calls or Dial Send All Calls code...
  • Page 22: Voice Message Retrieval

    Voice Message Retrieval To retrieve your voice messages when your Message light is on To retrieve voice messages for a co-worker Dial Voice Message Retrieval code Press [ Note: Do not press [ ] if calling from someone else’s extension; instead, dial your own extension and your security code, if required.
  • Page 23: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones 1 ring —A call from another extension. 2 rings —A call from outside or from the attendant. 3 rings —A priority call from another extension, or from an Automatic Callback call you placed.
  • Page 24: Key Words To Know

    Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
  • Page 25 the System Manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. handset The handheld part of the voice terminal that you pick up, talk into, and listen from. Also known as the receiver. party A person who places or receives a call.
  • Page 26 System Manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network. trunk A telecommunications channel between your DEFINITY Generic 1 or Generic 3 and the local or long distance calling network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group.
  • Page 27: Quick Reference Lists

    Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 P r o g r a m AUTOMATIC CALLBACK C a n c e l CALL FORWARDING ALL CALLS Cancel Feature Code CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel...
  • Page 28: Trunk Codes

    Trunk Codes Description Code I t e m N o . Miscellaneous Description Extension Message Attendant * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager Abbreviated Dialing* Personal List 1 Personal List 2...
  • Page 29 AT&T 555-230-748 Graphics© AT&T 1988 Issue 1, October 1992...

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