GE PP9030 Owner's Manual page 20

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Troubleshooting
tips ... Before you cGIIfor service
Save time and money! Review the charts on the following pages first and you may not need to call for service. If an error
occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
Possible
Cause
What
To Do
Surface elements will not
Improper
cookware being used.
Use pans that are absolutely flat and match
maintain
a rolling
boil or
the diameter of the surface unit selected.
cooking is slow
Surface elements do not
Cooktop controls improperly set.
Check to be sure the correct control is set for
work properly
the surface element you are using.
Power arc ON
+, -, or control lock pads have been touched
See the Operating the Cooking Elements
indicator blinking
before an element
is turned on.
section.
Scratches on cooktop
Incorrect
cleaning methods being used.
glass surface
Cookware with rough bottoms being used
or coarse particles (salt or sand) were
between the cookware and the surface
of
the cooktop. Cookware has been slid across
the cooktop surface.
Areas of discoloration
on
Food spillovers
not cleaned before next use.
Plastic melted to the
Hot surface on a model with a light-colored
glass cooktop.
Hot cooktop came into contact with plastic
placed on the hot cooktop.
Use recommended
cleaning procedures. See
the Cleaning the glass cooktop section.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
See the Cleaning the glass cooktop section.
This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
See the Glass surface - potential for
permanent damage section in the Cleaning
the glass cooktop section.
Call a qualified technician for replacement.
Pitting (or indentation) of
Hot sugar mixture spilled on the cooktop.
the cooktop
Unresponsive
keypad
L Keypad is dirty.
_ Clean the keypad.
A fuse in your home may be blown or the
Replace the fuse or reset the circuit breaker.
circuit breaker tripped.
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