Troubleshooting; Scanner Connection - NexxTech 2513092 Instruction Manual

Troubleshooting

If you encounter problems with your scanner, please review the installation and
scanning instructions contained in this guide.
Before you ask for customer service or repair, please refer to the information in
this chapter and consult our FAQ in which you can find useful self troubleshoot-
ing information. From the Windows START menu, point to All Programs > Your
Scanner Model Name, and then click FAQ.

Scanner Connection

The first step to take when troubleshooting connection problems with your
scanner is to check all physical connections. The icon
Windows system tray, indicates if the scanner software is properly launched and
the scanner and computer are communicating with each other.
Appearance
No display
Status
The program has been successfully launched and
the scanner is connected with the computer, ready to
scan images.
The scanner is not connected with the computer.
You have chosen to terminate the program, no
matter the scanner is connected or disconnected
with the computer.
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, located on the