Sena 10c User Manual
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Sena 10c User Manual

Motorcycle bluetooth camera & communication system
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Summary of Contents for Sena 10c

  • Page 1 Motorcycle Bluetooth ® Camera & Communication System User's Guide www.sena.com...
  • Page 2 ® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered...

  • Page 3: Table Of Contents

    CONTENTS INTRODUCTION .......................5 PAIRING THE 10C WITH BLUETOOTH DEVICES ..........22 6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........23 PACKAGE CONTENTS ....................6 6.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ......24 6.3 Advanced Selective Pairing: A2DP Stereo or Handsfree .............25 INSTALLING THE 10C ON YOUR HELMET ............8...
  • Page 4 12 FM RADIO ......................44 CERTIFICATION AND SAFETY APPROVALS ............63 12.1 FM Radio On/Off ........................44 • FCC Compliance Statement ......................63 12.2 Preset Stations........................44 • FCC RF Exposure Statement .....................63 12.3 Seek and Save ........................44 • FCC Caution ..........................63 12.4 Scan and Save ........................45 •...

  • Page 5: Introduction

    • 1080p Full HD video with 3.5MP still shot image capture Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera & Communication System. With the 10C, you can record videos, take • Video mode: 1080p:30fps, 720p:30/60fps photos, call handsfree on your Bluetooth mobile phone, listen to stereo •...

  • Page 6: Package Contents

    • Can be used while charging on road trips 2 PACKAGE CONTENTS • Support microSD 32GB memory card (not included) • Firmware upgradeable • Headset Main Unit * in open terrain Key Specifications: • Bluetooth 4.1 • Supporting profiles: Headset Profile, Hands-Free Profile (HFP), • Clamp Unit Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).
  • Page 7 Speaker Attachable Boom Microphone • Attachable Boom Microphone • Helmet Speakers • Microphone Sponges (2) • Velcro Pad for Speakers (4) • Velcro Pad for Attachable Boom Microphone • Foam Speaker Covers (2) • Boom Microphone Holder • Speaker Pads (Thick) (2) • Velcro Pad for Boom Microphone Holder • Speaker Pads (Thin) (2) Others • USB Power & Data Cable Wired Microphone • Wired Microphone • Allen Wrench • Velcro Pad for Wired Microphone • Cigarette Charger...

  • Page 8: Installing The 10C On Your Helmet

    2. Insert the back plate of the clamp unit between the internal 3 INSTALLING THE 10C ON YOUR HELMET padding and external shell of the left side of the helmet. 3.1 Installing the Main Unit 3.1.1 Using the Clamp Unit 1.
  • Page 9 3.1.2 Using the Glued Surface Mounting Plate 4. Open the SD card cover and insert a microSD card (sold separately) into the card slot on the bottom of the main unit to use If you cannot install the clamp unit on the helmet, you can use the camera functions.

  • Page 10: Installing The Speakers

    Then, attach the pads to the ear pockets inside CAUTION: the helmet. Sena recommends using the clamp unit. The glued surface mounting plate is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.

  • Page 11: Installing The Microphone

    3.3 Installing the Microphone Note: 3.3.1 Using the Attachable Boom Microphone 1. The speaker with the shorter wire is for the left ear and the speaker with the longer one is for the right ear. 1. Peel off the cover of the velcro pad for attachable boom 2.
  • Page 12 2. Attach the attachable boom microphone's mounting plate to the 3. Make sure that the microphone’s receiver is located near your velcro pad. mouth. 4. Adjust the head of the microphone so that the tab is facing away from your mouth. Note: 1.
  • Page 13 6. Insert the speaker connector into the speaker port to connect it Note: to the main unit. After connecting the microphone and speaker cable, store any excess cable behind the internal padding of helmet to prevent wires from becoming damaged. CAUTION: When you remove the headset, make sure that you first detach the speaker cable from the main unit.

  • Page 14: Using The Wired Microphone

    3.3.2 Using the Wired Microphone 3. Align the arrows on the microphone and speaker cables and insert the microphone cable into the speaker cable. If you have a full face helmet, you can use the wired microphone. 1. Attach the included velcro microphone pad for wired microphone to the inside of the helmet’s chin guard.

  • Page 15: Adjusting The Angle

    3.4 Adjusting the angle 5. Close the cover of the speaker cable to lock the cable to the port. The speaker cable is now fixed to the main unit. You can adjust the angle for taking photos or recording videos. 1.

  • Page 16: Getting Started

    4 GETTING STARTED 4.1 Button Operation Status LED MicroSD Card Slot Antenna Camera Button Micro HDMI Cable Port • Take photos • Record videos • Record timelapse videos • Video Tagging Charging LED • Turn on/off camera • Enter into camera configuration DC Power Charging & Lens Firmware Upgrade Port Jog Dial Speaker and • Volume adjustment by rotating Phone Button Microphone Port • Enter into intercom pairing mode...

  • Page 17: Powering On And Off

    4.2 Powering On and Off 4.5 Checking the Battery Level Press the Jog Dial and the Phone Button at the same time to power on You can check the battery level in two different ways when the headset or off the headset. To power on the headset, press the Jog Dial and the is powering on.

  • Page 18: Volume Adjustment

    User's Guide and the Quick Start Guide on your phone. volume is set and maintained independently at different levels for Pair your phone with your 10C headset (please refer to section 6.1, each audio source even when you reboot the headset. For example, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”...

  • Page 19: Camera Operation

    5.2 Camera Modes 5 CAMERA OPERATION Mode Application Button Record normal video or Press and hold the Video timelapse video Camera Button for 1 sec 5.1 Camera On or Off Capture a single photo To turn on the camera, tap the Camera Button. The camera turns off Photo (Single Shot) or 10 photos in Tap the Camera Button...

  • Page 20: Video Recording

    5.3 Video Recording Below is a table of approximate video recording times to microSD card size in specific resolutions and frame rates. 5.3.1 Normal Video Mode 1080p/30fps 720p/60fps 720p/30fps To record a normal video, set the video mode setting in the camera 9 min 12 min 24 min...

  • Page 21: Photo Taking

    5.4 Photo Taking 5.5 Video Tagging Video Tagging allows the camera to continuously record videos, but 5.4.1 Single Shot Mode save only the important events. This eliminates the file storage of To take a single photo, set the photo mode setting in the camera unnecessary video content.

  • Page 22: Pairing The 10C With Bluetooth Devices

    To browse videos and photos: 1. Plug the headset into a TV/HDTV with a micro HDMI cable. Before using the 10C Bluetooth headset with any other Bluetooth 2. The TV displays previews of videos and photos stored on the devices for the first time, you will need to pair them together. You can microSD card.

  • Page 23: Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device

    PIN. 4. The mobile phone confirms that pairing has been completed and the 10C is ready to use. You will hear a voice prompt, “Your headset is paired”. 5. If the pairing process is not completed within three minutes, the...

  • Page 24: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    1. If the GPS is also your preferred Bluetooth stereo music source, you can Typical Bluetooth headsets can connect with only one HFP (Hands- pair the GPS to the 10C by following the simple procedures in 6.1, Free-Profile) Bluetooth device such as mobile phone, GPS, and Sena “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.

  • Page 25: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN. the 10C. To clear the pairing list on the 10C, please do a factory reset or follow the pairing list clearing procedure described in section 17.4, 6.3.2 HFP for Phone Call Only...

  • Page 26: Intercom Pairing

    1. Turn on the two 10C headsets (A and B) that you would like to pair with each other. 2. Press and hold the Jog Dial of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly.
  • Page 27 Pairing A & C Pairing A & D The 10C can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

  • Page 28: Mobile Phone, Gps, Sr10

    6. There are several ways to make a phone call: 7 MOBILE PHONE, GPS, SR10 – Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset. – For some older mobile phones, which do not automatically transfer calls to the headset, press the Phone Button after 7.1 Mobile Phone Call Making and Answering entering phone numbers on the mobile phone keypad.

  • Page 29: Speed Dialing

    Button or the Jog Dial. If you do not press any button within 3. Tap the Phone Button to select a voice menu among the followings: 15 seconds, the 10C will exit the voice speed dial menu and go (1) Last number redial (4) Speed dial 3 back to stand-by mode.

  • Page 30: Gps Navigation

    Answer Tap Phone Button or Tap Jog Dial or Say “Hello” If you pair a Bluetooth GPS to the 10C as described in section 6.2, Tap Phone Button or Press Jog Dial for 2” “Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10”...

  • Page 31: Stereo Music

    8.1 Bluetooth Stereo Music The Bluetooth audio device must be paired with the 10C by following the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” procedures described in the section 6.1. The 10C supports the Audio/ Video Remote Control Profile (AVRCP), so if your Bluetooth audio 2.

  • Page 32: Music Sharing

    8.2 Music Sharing 3. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter clockwise. You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to section 9.1, “Two-way Intercom”...

  • Page 33: Intercom

    9.1.2 Ending Two-way Intercom 9 INTERCOM To terminate an intercom conversation, single tap the Jog Dial. Any intercom connection with any intercom friend will be terminated by a single tap. A double or triple tap will do nothing in this case. Please make sure your intercom devices are paired as described in section 6.4, “Intercom Pairing”...

  • Page 34: Three-Way Intercom

    1. You (A) need to be paired with two other friends (B & C) for three- way conference intercom. 9.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10C friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected.
  • Page 35 For example, by single tapping the Jog Dial, you can terminate the intercom 4. Now you (A) and two 10C intercom friends (B & C) are having a connection with just the first intercom friend (B). However, you still three-way conference intercom.

  • Page 36: Four-Way Intercom

    As same in the case of three-way intercom, you can completely get out 9.3.1 Starting Four-way Intercom of the four-way conference intercom or just disconnect a single You can have four-way conference intercom with three other 10C users intercom connection. by adding one more intercom participant to the three-way intercom.

  • Page 37: Three-Way Conference Phone Call With Intercom Participant

    2. When you have an incoming intercom call during a mobile phone 10 THREE-WAY CONFERENCE PHONE CALL call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, WITH INTERCOM PARTICIPANT “Intercom requested”.

  • Page 38: Universal Intercom

    You can have an intercom conversation with non-Sena Bluetooth Press Jog Dial for 2” headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they End phone call first Tap Phone Button support the Bluetooth Hands-Free Profile (HFP).

  • Page 39: Universal Intercom Pairing

    Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically 2. Press and hold the Jog Dial on the 10C for 8 seconds until the connected to Sena headset as a Universal Intercom. So you blue LED flashes rapidly.

  • Page 40: Two-Way Universal Intercom

    Bluetooth headsets using the same intercom connection method as 10Cs and one non-Sena Bluetooth headset. If the intercom connection you would between other Sena headsets. You may single tap the Jog is made, all headsets connected cannot use the mobile phone call...
  • Page 41 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 9.2.2, “Ending Three-way Intercom” . 3. The other 10C (C) may join the intercom by making an intercom call to you (A).

  • Page 42: Four-Way Universal Intercom

    (A), a non-Sena Bluetooth headset (B), and two other 10C headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. 2. The other 10C (C) may join the intercom by making an intercom call to you (A).
  • Page 43 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10C (C). Three 10C headsets (A, C and D) and one non-Sena Bluetooth headset The procedure is the same as case 1 described in section 11.4.1 .

  • Page 44: Fm Radio

    2 seconds until you hear a voice prompt, “Preset (#)”. Phone Button for 2 seconds until you hear a voice prompt, “FM off”. When you power it off, the 10C will remember the last station frequency. 4. Rotate the Jog Dial clockwise or counter clockwise, in order to When you power it on, the last station frequency will be playing.

  • Page 45: Scan And Save

    1. You can save FM stations to presets before using FM radio. Connect the 2. If the tuner finds a station, it stays at the station frequency for 10C to your PC and open the Sena Device Manager. It allows you to save 8 seconds, then scanning to the next station frequency.

  • Page 46: Region Selection

    12.6 Region Selection 13 FUNCTION PRIORITY You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges (factory default: worldwide). The 10C operates in the following order of priority:...

  • Page 47: Configuration Setting

    3. You can enable the feature or execute the command by tapping the Phone Button, or disable the feature by tapping the Jog Dial. 4. If any button is not pressed within 10 seconds, the 10C will exit the configuration and go back to stand-by mode.
  • Page 48 1. After assigning a phone number to one of three speed dials, you can continually assign another phone number to the rest of two speed dials. Factory Default 2. You can also assign phone numbers for speed dialing by using the Sena Execute Tap the Phone Button Device Manager software or the Sena Smartphone App.
  • Page 49 Jog Dial, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Jog Dial to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10C, you can start intercom by voice again.
  • Page 50 14.1.5 Enabling/Disabling Voice Prompts 14.1.6 Enabling/Disabling RDS AF Voice Prompt “Voice prompt” Voice Prompt “RDS AF setting” Factory Default Enable Factory Default Disable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts by configuration setting, but the RDS AF allows a receiver to re-tune to the second frequency location following voice prompts are always on.
  • Page 51 14.1.10 Remote Control Pairing Voice Prompt “Remote control pairing” Note: If you use your 10C with the Bluetooth Audio Pack for GoPro, you can Factory Default enable or disable this feature only during Normal Audio Recording Mode. Execute Tap the Phone Button This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
  • Page 52 14.1.11 Exit Voice Configuration Menu Rotate Jog Dial Tap Phone Button Tap Jog Dial Voice Prompt “Exit configuration” Speed Dial Execute Factory Default Audio Boost Enable Disable Execute Tap the Phone Button VOX Phone Enable Disable To exit voice configuration menu and get back to stand-by mode, VOX Intercom Enable Disable...

  • Page 53: Camera Configuration Setting

    Phone Button. 14.2.1 Photo Mode 4. If you do not press any buttons for 10 seconds, the 10C will exit You can select the photo mode to be either single shot or burst shot. the configuration and go back to camera mode.
  • Page 54 14.2.2 Video Mode 14.2.3 Video Resolution You can select the video mode to be either video mode or timelapse You can select the video resolution to be 1080p/30fps, 720p/60fps, or mode. Video mode records a standard video while timelapse mode 720p/30fps.
  • Page 55 To set the right time for date caption, you must initially set the date using the Sena Smartphone App. Pair your 10C with your smartphone, turn on the 10C camera, and run the Sena Smartphone App. The date will be updated automatically.
  • Page 56 14.2.7 Auto Camera Sleep Rotate Jog Dial Tap Phone Button You can set the camera to automatically power off after five minutes of Single Shot Mode inactivity. This feature does not work while charging the camera. When Photo Mode Setting you hear the voice prompt, “Auto camera sleep”, tap the Phone Burst Shot Mode Button to either turn on or off this feature.

  • Page 57: Remote Control

    Type Operation Button Command You can remotely control the 10C via Bluetooth using the Handlebar Remote (sold separately). This eliminates the need to take off your Volume Move the Joystick up or hand for button operations. Your 10C and the Handlebar Remote must...
  • Page 58 Type Operation Button Command Type Operation Button Command Press the Front Button Press the Rear Button Red flashing FM radio on for 5 seconds for 1 second Intercom pairing Tap the Front Button of any one of the two Press the Rear Button FM radio off headsets for 1 second...

  • Page 59: Firmware Upgrade

    If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10C automatically tries to reconnect the intercom and you will hear high tone double beeps until the intercom is reestablished.

  • Page 60: Fault Reset

    17.3 Fault Reset 17.4 Factory Reset When the 10C is not working properly or is in faulty status for any 1. To restore the 10C to factory default settings, press and hold the reason, you may reset by pushing the Pin-hole Reset Button at the Phone Button for 12 seconds until the LED shows solid red and back of the headset main unit.

  • Page 61: Operation Quick Reference

    Type Function Button Command Beep 18 OPERATION QUICK REFERENCE Blue & red High tone Mobile phone Press the Phone Button for alternatively multiple pairing 5 seconds flashing beeps Press the Jog Dial for Multiple Type Function Button Command Beep Red flashing Second mobile 5 seconds beeps...
  • Page 62 Type Function Button Command Beep Type Function Button Command Beep Play/pause Press the Jog Dial for Mid-tone High tone Press the Phone Button for Bluetooth music 1 second double beep Solid red double 12 seconds Music Factory reset beeps Rotate the Jog Dial while Reset Track forward/back pressing...

  • Page 63: Certification And Safety Approvals

    CERTIFICATION AND SAFETY APPROVALS • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. FCC Compliance Statement • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC rules. Operation is FCC RF Exposure Statement subject to the following two conditions: This equipment complies with FCC radiation exposure limits set forth...

  • Page 64: Ce Declaration Of Conformity

    Bluetooth SIG, Directive (99/5/EC). Hereby, Sena declares that this product is in Inc. and any use of such marks by Sena is under license. Other compliance with the essential requirements and other relevant trademarks and trade names are those of their respective owners.

  • Page 65: Safety Information

    SAFETY INFORMATION Product Use • In some regions, it is prohibited by law to ride motorcycles or Please ensure that the product is properly used by observing the bicycles while wearing headsets. Therefore be certain to comply warnings and cautions below to prevent any risk and/or damage to with all relevant laws in the region before using the product.

  • Page 66: Battery

    • Do not use the product near hazardous explosives. When there are • Store the battery at temperatures of 15°C~25°C (59°F~77°F). near any explosion hazards, turn off the power and heed any Higher or lower temperatures may reduce the capacity and life of regulations, instructions, and signs in the area.

  • Page 67: Product Warranty And Disclaimer

    Here, product warranty extends to be certain to read and understand the following terms and conditions the product only. Sena will not be liable for any loss, damage of human before using the product. Use of this product will constitute consent to life, or loss of property which may result from using the product beyond this agreement, and forfeiture of rights to all claims.
  • Page 68 Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of 6. You must read and completely understand all terms and conditions any brands including its derivative models, you collect any of legal rights and warnings that are involved in using the product.

  • Page 69: Warranty Exclusions

    LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, that may have occurred while you use the product. Further, Sena will INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR not be liable for any substantial damage not related to the condition, INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS environment, or malfunction of the product.
  • Page 70 In addition to damages which may occur due to the use of the product, To obtain product warranty service, send the defective product, at Sena will not be liable for damages of the product which occur due to your expense, to the manufacturer or the seller along with proof of the following events.
  • Page 71 Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.
  • Page 72 1.0.0 www.sena.com User's Guide for Firmware v1.0...

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