Troubleshooting - Sony Wega KV-HS38 Operating Manual

Additional Information

Troubleshooting

If you have any problem while viewing your TV, please check the following
troubleshooting guide. If the problem persists, contact your Sony dealer.
Symptom
Snowy picture • The connection is
loose or the cable is
damaged.
• Channel presetting
is inappropriate or
incomplete.
Noisy sound
• The antenna type is
inappropriate.
• The antenna
direction needs
adjustment.
• Signal transmission
is low.
Distorted picture
• Broadcast signals
are too strong.
Noisy sound
Good picture • The TV system
setting is
inappropriate.
Noisy sound
• The sound of the right
picture is selected
when TWIN pictures
are displayed.
• The power cord,
No picture
antenna or VCR is not
connected.
• The TV is not turned
on.
No sound
Possible cause
• Check the antenna cable and
• Display the "CH PRESET" menu
• Check the antenna type (VHF/UHF).
• Adjust the antenna direction. Contact
• Try using a booster.
• Display the "CH PRESET" menu
• Turn off or disconnect the booster if it
• If the sound of all the channels are noisy,
• If the sound of some channels is noisy,
• Press
• Check the power cord, antenna and
• Press I/1 on the remote.
• Press ! on the TV to turn off the TV
Solutions
connection on the TV, VCR and on
the wall.
under the "SETUP" menu and select
"MANUAL PROGRAM" to preset
the channel again.
Contact a Sony dealer for advice.
a Sony dealer for advice.
under the "SETUP" menu and select
"MANUAL PROGRAM".
Then, select " SENS: LOW".
is in use.
display the "CH PRESET" menu under
the "SETUP"menu and select "AUTO
PROGRAM" to preset the channels again.
select the channel, then display the
"CH PRESET" menu under the
"SETUP"menu and select the appropriate
TV system ("TV SYS").
or .
the VCR connections.
for about five seconds, then turn it on
again.
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