Monarch PATHFINDER Ultra 6030TM Operator's Handbook Manual
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Monarch PATHFINDER Ultra 6030TM Operator's Handbook Manual

Monarch 6030tm pathfinder ultra printer operator's handbook
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M
Monarch
®
6030
TM
PATHFINDER
®
Ultra
TM
Printer
Operator's Handbook
TC6030OH Rev. E 10/97
©1994 Monarch Marking Systems, Inc. All rights reserved.

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  • Page 1 Monarch ® 6030 PATHFINDER ® Ultra Printer Operator’s Handbook TC6030OH Rev. E 10/97 ©1994 Monarch Marking Systems, Inc. All rights reserved.
  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has...
  • Page 3 DHHS Regulation 21, Subchapter J. No controls are provided for operation or maintenance. The laser safety warning is a yellow and black label required by DHHS and IEC 825. This label is found on the top cover of the printer. Laser Window...
  • Page 5 Command mode to set up specific features and functions of the printer for the operator. Terms to Know–––––––––––––––––––––––––––––––––––––––––––––– Application Program in the printer that may prompt you for data, scan bar codes, print labels, etc. This program is developed by a programmer with your specific needs in mind, and then is downloaded to your printer.
  • Page 6 Special Character mode Uppercase Alpha mode Upload (send) Series of menus on your printer display from which you can start/resume applications, transfer data, configure the printer or use diagnostics. Print mode in which a strip of supplies is printed with one press of the trigger.
  • Page 7 This printer can be programmed to fit your specific needs. You can use it to scan data or print labels specially designed for you. In order to use the printer, an application that includes your format and printer configuration must be downloaded.
  • Page 8 Some features of Command mode may already be set in your application. See your System Administrator for details about your application. Command mode uses a series of menus on your printer to start an application resume an...
  • Page 9 Using the Menus –––––––––––––––––––––––––––––––––––––––––––– The Command mode uses a series of menus you can scroll through to access the functions you need. The menu names appear in uppercase letters on line 1. The menu selection(s) appear with only the first letter capitalized on line 2 of the display as shown.
  • Page 10 6030 Operator’s Handbook...

  • Page 11: Getting Started

    See your System Administrator for information about the application. Using the Battery Handle –––––––––––––––––––––––––––––––––––– The printer is powered by a 12VDC NiCd battery in the handle. You can use and recharge the battery handle daily for approximately two years. See the label on the bottom of the handle about battery recycling and disposal.
  • Page 12 Charge the handles for the time recommended. When to Charge the Battery Handle Before operating the printer, charge the battery handle and attach it to the printer. You can use one of the following chargers. Charger 6093-07 115V (fast)
  • Page 13 2. Hold the latch down while you slide the battery handle off towards the back of the printer. 3. Slide a fully charged battery handle onto the printer until the latch clicks. Make sure the latch clicks when you attach the battery handle.
  • Page 14 To charge the battery handle with the wall charger: 1. Turn the printer off. 2. Remove the battery handle. 3. Put another handle on the printer. 4. Plug the round connector of the charger into the battery handle. 5. Plug the charger into an electrical outlet of the correct voltage.

  • Page 15: Loading Supplies

    Chapter 3. The printer uses thermal supplies: synthetic labels paper labels and tags specialty paper (non-peel mode only) See Appendix B, "Specifications and Accessories," for available supply sizes. Loading Supplies–––––––––––––––––––––––––––––––––––––––––––– There are two methods for loading supplies: Peel mode is for labels only. Labels must be loaded in Peel mode when the On-Demand sensor is enabled.
  • Page 16 You must load labels in this mode when the On-Demand sensor is enabled. To load your supply: 1. Turn the printer on. After the printer initializes, press l. You will see: RELOADING_ 1 = Exit 2.
  • Page 17 3. Pull back the supply lock tab. 4. Squeeze or pull apart the supply holder at its base to adjust it to the size of your supply roll. It clicks at 1.2", 1.5", and 2.0". Supply Holder Chapter 3. Loading Supplies...
  • Page 18 (You may have to adjust the supply holder.) The black marks on the labels should be facing down. 8. Hold the printer upright and gently press down on the label deflector as shown. (It may be stiff.) Label Deflector...
  • Page 19 9. Feed the backing paper under the applicator roller and under the label deflector. 10. Push the label deflector up until it snaps into place. 11. Partially close the supply cover to the first position (until it clicks once). Do Not close the cover completely at this step or a label jam may occur.
  • Page 20 6030 Operator’s Handbook 12. Hold the supply edge between the feed and pinch rollers. Press the trigger to feed the backing paper through the rollers. 13. Press 1 if you are loading the same supply type. Press e to start your application. Or, press 2 to load a different supply type or size.
  • Page 21 You will see: Supply Width? WIDTH = 2.0 15. Press e if this is the correct width. -OR- To change the width, use the arrow keys to scroll to the correct width and then press e. 1 = 1.2 2 = 1.5 3 = 2.0 You will see: ENTER STK LENGTH...
  • Page 22 Non-Peel mode feeds the supply through the printer in one continuous strip. Use Non-Peel mode to print strips of labels, tags, or specialty paper. To load your supply: 1. Turn the printer on. After the printer initializes, press l. You will see: RELOADING_ 1 = Exit 2.
  • Page 23 3. Pull back the supply lock tab. 4. Squeeze or pull apart the supply holder at its base to adjust it to the size of your supply roll. It clicks at 1.2", 1.5", and 2.0". Supply Holder Chapter 3. Loading Supplies...
  • Page 24 6030 Operator’s Handbook 5. Press the supply lock down to lock the supply holder in place. 6. Remove the seal from the supply roll. 7. Place the supply roll in the supply holder so that it feeds labels from the bottom as shown.
  • Page 25 9. Close the supply cover completely. 10. Press 1if you are loading the same supply type. Press eto start your application. Or, press 2 to load a different supply type or size. You will see: Supply Type? 1 = Synthetic 11.
  • Page 26 3. Twist the supply roll or core while pushing down, and then pull forward to remove. If you are in Peel mode, continue with the following steps to remove the backing paper. 4. Pull the backing paper out through the back of the printer. 3-12...
  • Page 27 About the Display––––––––––––––––––––––––––––––––––––––––––– Your printer has a two-line display. Each line displays 16 characters. Typically, the first line is an information prompt. The second line is usually where you enter data and then press e.
  • Page 28 Your printer may have a keypad as shown. The keys are set at the factory to perform the functions listed. Ask your System Administrator if the keys have been remapped.
  • Page 29 < > Symbol keys Number keys Data Entry Modes –––––––––––––––––––––––––––––––––––––––––– There are four data entry modes: Numeric mode (default) Uppercase Alpha mode Lowercase Alpha mode Special Character mode. Chapter 4. Entering and Printing Data Enters and exits Lowercase Alpha mode. Enters Special Character mode while in Uppercase Alpha mode.
  • Page 30 6030 Operator’s Handbook Using Numeric Mode Numeric mode is the default mode of the printer. This mode allows you to use the following keys on the keypad: Numeric keys Symbol keys A - f keys In Numeric mode, the cursor is a solid underline.
  • Page 31 Using Lowercase Alpha Mode This mode allows you to enter lowercase letters and use the up and down arrows. In Lowercase Alpha mode, the cursor is a blinking rectangle. Lowercase Alpha mode allows you to enter and exit the European character set. To use Lowercase Alpha mode: 1.
  • Page 32 6030 Operator’s Handbook Function Keys –––––––––––––––––––––––––––––––––––––––––––––– There are six function keys (A-f) on your printer keypad. These keys may be programmed to perform special functions. Ask your System Administrator if you need to use these keys. You must be in Numeric mode to use these function keys.
  • Page 33 On-Demand mode Continuous mode Printing in On-Demand Mode In On-Demand mode, the printer prints a label each time you remove the previously printed label. On-Demand must be enabled before printing in this mode. It can be enabled in the application or in Command mode. See your System Administrator for information.
  • Page 34 To remove excess backing paper, gently tear it against the exit chute. Printing in Continuous Mode In Continuous mode, the printer prints one supply or a strip of supply with one press of the trigger. Supplies may be thermal labels, tags or specialty paper.

  • Page 35: Transferring Data

    You may want to download lookup tables, data collect records, format files or an application to the printer. See "Receiving Data" later in this chapter. You may want to upload data collection records to the host. See "Sending Data"...
  • Page 36 6030 Operator’s Handbook 2. Plug the mini-DIN connector of the cable into the printer. Make sure the flat side of the connector faces the front of the printer. Communications Port 3. Plug the other end of the cable into the RS-232 serial port on the host.

  • Page 37: Transfer Menu

    Follow these steps before you begin to receive data from your host (such as an application). Remember, your application may already be in the printer and you may not have to download any files. 1. From the MAIN MENU, press > until you see: Start App.
  • Page 38 6030 Operator’s Handbook b. Press b two times. You will see: Start App. Data Transfer c. Press <. You will see: Resume App. Start App. d. Press e. Sending Data––––––––––––––––––––––––––––––––––––––––––––––– You can send data collection records and up to 10 lookup tables to a host.
  • Page 39 6. When you are finished sending data: a. Press b until you see the MAIN MENU. b. Disconnect the cable from the printer. Make sure you grasp the connector when removing the communications cable. DO NOT pull on the cord.
  • Page 40 6030 Operator’s Handbook 3. Press > until you see: Send Serial Port 4. Press e. From this point, you can set the following communications parameters: Baud Rate Parity Data Bits Stop Bits Flow Control Echo BEL ENQ Polling Resp Timeout Echo BEL, ENQ Polling and Response Timeout are all options used by the application or set by the System Administrator.

  • Page 41: Chapter 6. Configuring The Printer

    You can set any of these options through the CONFIG. MENU in the command mode. To get to the CONFIG. MENU: 1. From the MAIN MENU, press > until you see: Data Transfer Configuration 2. Press e . You will see: CONFIG. MENU Backlight Configuring the Printer...
  • Page 42 Enabling/Disabling the Backlight ––––––––––––––––––––––––––––– The display backlight can be enabled for dimly lit areas. This feature is disabled when you receive the printer. If there is no activity at the keypad or scanner for a period of time, the backlight shuts off. The backlight turns on when you resume activity.
  • Page 43 4. Enter the date as MMDDYY and press e. MM (month) DD (day) YY (year) Years with 90-99 are the 20th century (e.g. 1990). Years with 00-89 are the 21st century (e.g. 2001). Chapter 6. Configuring the Printer 01-12 01-31 00-99...
  • Page 44 Selecting a Language –––––––––––––––––––––––––––––––––––––––– The Language Select feature allows you to select an alternate language, if one is available in your printer. English is standard in the printer. When an alternate language resides in your printer, you can use either language.
  • Page 45 The Shutdown Timer is disabled when you receive the printer. When this feature is enabled, the printer automatically goes into low power when the printer has not been used for a specified period. To resume power after shutdown, press b.
  • Page 46 6030 Operator’s Handbook Selecting Bar Codes for Scanning ––––––––––––––––––––––––––––– You must enable and disable each specific bar code type for scanning. You can scan any bar code listed below. UPC/EAN I2of5 You must select 1 check digit or 2 check digits for MSI bar codes.
  • Page 47 Press > . You will see: UPC/EAN Disable 5. Press e to disable the bar code. You will see: SCANNER MENU UPC/EAN 6. Press > to scroll and eto enable or disable the bar codes you need. Chapter 6. Configuring the Printer...
  • Page 48 6030 Operator’s Handbook...

  • Page 49: Chapter 7. Care And Maintenance

    Chapter 7. Care and Maintenance This chapter tells you how to clear supply jams. clean the printhead. clean the platen roller. clean the feed and pinch rollers. clean the sensors.
  • Page 50 6030 Operator’s Handbook Clearing Supply Jams ––––––––––––––––––––––––––––––––––––––– When clearing a supply jam, check the label deflector feed and pinch rollers To clear a supply jam: 1. Press the latch buttons and open the supply cover completely. 2. Gently press down with your fingers on the label deflector. Label Deflector 3.
  • Page 51 Roller 6. Gently remove any jammed supply. DO NOT use sharp objects to remove jammed supplies. 7. You may need to clean the printer to remove buildup. See "Cleaning the Platen, Feed and Pinch Rollers" later in this chapter. Chapter 7. Care and Maintenance...
  • Page 52 DO NOT use silicone to clean or lubricate. Use any of the following items to clean the printhead: soft cloth moistened with isopropyl alcohol Monarch Cleaning Pen #114226 Monarch 6076 DO NOT use sharp objects to remove adhesive or label particles from the printhead area.
  • Page 53 Monarch Cleaning Pen #114226 Monarch 6076 DO NOT use sharp objects to clean the printer. To clean the platen roller: 1. Turn the printer off and open the supply cover. Chapter 7. Care and Maintenance Cleaning Kit...
  • Page 54 6. Reload your supply and close the label deflector and supply cover. To clean the feed and pinch rollers: Turn the platen roller. This turns the pinch roller. Remove any adhesive buildup as the rollers turn. Allow the printer to dry before reloading your supplies.
  • Page 55 Cleaning the Sensors––––––––––––––––––––––––––––––––––––––––– To clean the On-Demand sensor: 1. Turn the printer off and open the supply cover. 2. Open the label deflecter by gently pressing down with two fingers. 3. Clean the On-Demand sensor with a soft cloth moistened with water.
  • Page 56 6030 Operator’s Handbook To clean the Black Mark sensor: 4. Turn the printer off, open the cover and remove the supplies. 5. Clean the Black Mark sensor with a soft cloth moistened with water. Black Mark Sensor...
  • Page 57 Storage Tips –––––––––––––––––––––––––––––––––––––––––––––––– Store the printer with a handle attached. DO NOT store the printer in or near magnetic fields wet or damp areas dirty or dusty areas areas of intense vibration or shock. Storage in or near these areas can damage the printer and void your warranty.
  • Page 58 6030 Operator’s Handbook 7-10...

  • Page 59: Chapter 8. Using The Laser Scanner

    Chapter 8. Using the Laser Scanner Your printer may have a built-in scanner. To change the bar code type, see "Selecting Bar Codes for Scanning" in Chapter 6. This product is certified to be a Class II laser product with the United States DHHS Center for Devices and Radiological Health.
  • Page 60 6030 Operator’s Handbook Scanning a Bar Code –––––––––––––––––––––––––––––––––––––––– To scan a bar code: Always attach the safety strap to your wrist while scanning. 1. Point the scanner at a slight angle approximately four to eight inches from the bar code symbol. 2.
  • Page 61 Cleaning the Scanner Window –––––––––––––––––––––––––––––––– DO NOT use solvents (e.g., alcohol or acetone) or abrasive cleaners to clean the scanner window. This will damage the finish. Clean the scanner window whenever the window appears to be dirty or smeared. To clean the scanner window: 1.
  • Page 62 6030 Operator’s Handbook...

  • Page 63: Troubleshooting

    Chapter 9. This chapter includes information about printer problems and solutions messages you may see. Problems and Solutions–––––––––––––––––––––––––––––––––––––– Some common printer problems and their solutions are listed on the following pages. Problem Printer will not feed. Printer will not print.
  • Page 64 (RECHARGE does not appear on the display.) Printer fails to respond to the keypad during data entry. (RECHARGE does not appear on the display.) Scanner will not scan a bar code.
  • Page 65 Messages––––––––––––––––––––––––––––––––––––––––––––––––––– You may see the following messages on your printer display. If you see a message not listed below, see your System Administrator. Press Message BAD DOTS=## CALIBRATE FAIL COMM ERROR INITIALIZATION INVALID COMMAND INVALID FILE INVALID PACKET INVALID START INVALID WRITE Chapter 9.

  • Page 66: Memory Full

    There is not enough memory available for your files. A buffer allocation packet is allocating more than the total available memory. Function not available in this printer. A buffer allocation packet is allocating more than the available memory for a particular buffer. Call Service.

  • Page 67: Using Diagnostics

    Chapter 10. Only a System Administrator or Service person should use Diagnostics. You can use diagnostics to check the version string. check memory allocation. check machine totals. perform hardware tests. reset your application. perform service diagnostics. To access these options, you need to use the DIAGNOSTIC MENU in the Command mode.
  • Page 68 Displays Application version ##.##.##.##. (If the application doesn’t contain a version string, this will be blank.) Displays amount of RAM. Displays the name and number of each font available in the printer. Displays amount of memory currently allocated to the different buffers.

  • Page 69: Memory Menu

    To check the memory or fonts available in the printer: 1. From the DIAGNOSTIC MENU, press > until you see: Version Strings Memory Info. 2. Press e. You will see: MEMORY MENU Total Memory 3. Scroll to display Total Memory, Font Numbers, or Memory Alloc., and then press e.
  • Page 70 6030 Operator’s Handbook To display Machine Totals: 1. From the DIAGNOSTIC MENU, press > until you see: Memory Info. Machine Totals 2. Press e. You will see: Print Total 3. Press e or b. Performing Hardware Tests –––––––––––––––––––––––––––––––––– The HARDWARE TEST menu has the following selections: Printing Tests Serial Port Test Sensors Tests...
  • Page 71 After running any of the above tests, depending on the selection, press e or b to return to the menu. Hardware tests are typically performed by an authorized Service representative. However, if you need to run any of these tests make sure you read the following sections. Each section provides the acceptable results of the test and when it is necessary to call Service.

  • Page 72: Printing Tests

    6030 Operator’s Handbook The Print Speed test allows you to verify that the supply is moving through the printer at the correct speed for printing scannable bar codes. The Gray Scale test checks the uniformity of the printing. To run the Test Pattern: 1.
  • Page 73 To run the Print Speed test: 1. Press e to select Printing from the HDW TEST MENU. 2. From the PRINTING MENU, press > until you see: Test Pattern Print Speed 3. Press e. You will see READY. 4. Press the trigger to print the test sample. Use the metric scale below or a metric ruler to measure your test sample.
  • Page 74 6030 Operator’s Handbook 4. Press the trigger to print the test sample. The test sample should be uniformly gray across the supply. If you see voids, especially on the edges, save your test sample and call Service. This test must be performed in Non-peel mode. 10-8 Label with voids...
  • Page 75 To adjust the contrast: 1. Press eto select Printing from the HDW TEST MENU. 2. From the PRINTING MENU, press >until you see Contrast. 3. Press e. 4. At Supply Type?, use the arrow keys to select the supply type you need and press e. 5.
  • Page 76 HDW TEST MENU. if the test is unsuccessful, you will see: No Data Received PRESS A KEY 4. Press b. If the printer fails to send or receive data, please make a note and call Service. 10-10...

  • Page 77: Sensors Test

    Checking the Sensors The SENSOR TESTS menu provides the following selections: On-Demand for testing the On-Demand sensor. Black Mark for testing the Black Mark sensor. To run the On-Demand test: 1. From the HDW TEST MENU, press > until you see: Serial Port Sensors 2.
  • Page 78 6030 Operator’s Handbook 5. Hold a white label against the sensor as shown. a. When you cover the sensor with a label, you will see: DEMAND = ### BLOCKED Valid values are 480-999. b. When you remove the label from the sensor, you will see: DEMAND = ## CLEAR...
  • Page 79 6. Hold a black mark against the sensor as shown. a. When you cover the sensor with white part of the label you will see: BLACK MARK = ### WHITE Valid values are 488-1023. b. When you place the black mark on the sensor, you will see: BLACK MARK = ### BLACK...

  • Page 80: Printhead Tests

    The dot resistance test checks each dot on the printhead and takes approximately four minutes. The temperature test checks the working temperature range of the printhead. The temperature of the printer depends upon the number of labels printed and the operating environment. Temperature 32°...
  • Page 81 4. Press e. You will see: Dot #### GOOD Dot Value = ### Valid values are 258-330. If the value is not within range, please make a note and call Service. To run the Temperature test: 1. From the PRINTHEAD TESTS menu, press > until you see: Dot resistance Temperature...
  • Page 82 6030 Operator’s Handbook 2. Press e. You will see: BATTERY = ### The acceptable operating range is 780-995. However, if a fully charged battery displays an amount below 900, the battery may be losing its recharging capacity. Use another battery, make a note of the number, and call Service. 3.
  • Page 83 Scanning Checklist Make sure the scanning window is clean. Aim the scanner at a slight angle at the bar code. Make sure the distance between the bar code and scanner is four to eight inches. Move the scanner in and out while the beam is on. If the scanner still fails to read the bar code, please make a note and call Service.
  • Page 84 6030 Operator’s Handbook Keypad Test The Keypad test displays the ROW # and COLUMN # for each key you press on the keypad. There are 6 rows and 6 columns (0-5). For example, b is (0,0), and E is (0,5). To test any key: 1.
  • Page 85 Resetting the Application The Reset App. re-starts the application and clears the data collect file. The lookup tables are not reset. Use only with the approval of your System Administrator. Service Diagnostics This menu selection is password-protected for Service use. Chapter 10.
  • Page 86 6030 Operator’s Handbook 10-20...

  • Page 87: Reference Information

    Appendix A. Cable Pin Outs ––––––––––––––––––––––––––––––––––––––––––––– The cable pinouts on the mini-DIN connector on the printer are set as shown. Reference Information Signal Send RTS Receive CTS Receive RX Ground Send TX Send DTR Send DCD (optional +5 volt)
  • Page 88 6030 Operator’s Handbook ANSI Character Table ––––––––––––––––––––––––––––––––––––––– ¡ ¢ £ ¤ ¥ § ª « ® ° ‘ ’ ¶ Ç º » ¿ À à Á á Â â Ã ã Ä ä Å å Æ æ Ç ç È...
  • Page 89 Appendix B. Appendix B. Specifications and Accessories Specifications –––––––––––––––––––––––––––––––––––––––––––––– Weight: Storage Limits: Operating Limits: Power Supply: Battery Power: Printing: Supply Types: Communications: Display: Memory: Contact your Sales Representative for information about expanding memory. Specifications and Accessories 2.64 lbs. (1.1 kg) with battery handle, scanner and 1.5"...
  • Page 90 6030 Operator’s Handbook Supply Sizes ––––––––––––––––––––––––––––––––––––––––––––––– The printer can use supply lengths from .55" (14 mm) to 4.0" (102 mm). The standard label widths are: 1.2 inch (30 mm) 1.5 inch (38 mm) 2.0 inch (51 mm) Accessories –––––––––––––––––––––––––––––––––––––––––––––––– RS-232 Cables:...
  • Page 91 Documentation: 6030 Packet Reference Manual (TC6030PM) 6030 Communications Manual (TC6030CM) 6030 System Overview (TC6030SO) 6030 Operator Quick Reference (TC6030OQR) 6030 Command Mode Quick Reference (TC6030CQR) For more information about these products, call your Sales Representative. Appendix B. Specifications and Accessories...
  • Page 92 6030 Operator’s Handbook...

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