Solving Network Problems - Epson ET-2500 Quick Manual

Caution: Do not touch the flat white
cable or the ink tubes and their
translucent cover, or you may damage
your product.

Solving Network Problems

If you have a network problem with your Epson
panel to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User's Guide or FAQs at epson.com/support (U.S.) or
epson.ca/support (Canada).
■
If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi
light on your product is not solid green, make sure you press the
product within 2 minutes of pressing the WPS button on your router. Hold down the
button on the product for 3 seconds.
Wi-Fi
■
Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■
Make sure the network supports an active 2.4 GHz frequency band.
■
Try restarting the router (turn it off and then on), then try to connect to it again.
■
Print a network status sheet from the product's control panel by pressing
Check the signal strength. If it is poor, try moving the product closer to your router or
access point. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
■
If your wireless router has security enabled, make sure you entered the WEP key or
WPA passphrase correctly.
■
When using TCP/IP, make sure your network's DHCP option is enabled (your router
manufacturer will be able to assist you with this setting).
■
Remove and reinstall your product software.
■
Disable your computer's firewall temporarily to see if that may be causing the
problem. Contact your firewall manufacturer for assistance.
■
You may need to disable any anti-virus software on your wireless router or access
point.
4
Solving Network Problems
®
product, check the lights on the control
button on the
Wi-Fi
.