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Option problems
An IBM option that was just
installed does not work.
Expansion enclosure problems
The SCSI expansion enclosure
used to work, but does not
work now.
Service processor problems
Service Processor Manager
reports a general monitor
failure
Verify that:
1.
The server supports the option. Refer to the "Server Support" flowchart for
information about obtaining ServerProven™ compatibility information from
the World Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information using the Configuration/Setup
Utility program. Whenever memory or an option is changed, you must update
the configuration.
If the problem remains, call for service.
Verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI
option before turning on the server.
For more information, see the documentation for your SCSI options and expansion
enclosure.
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
If a problem remains, call for service.
Suggested action
Suggested action
Suggested action
Chapter 5. Solving problems
29
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