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7.2 MTU Onsite Energy contacts / service partners
Service
The worldwide network of the sales organization with subsidiaries, sales offices, representatives and
customer service centers ensure fast and direct support on site and ensure the high availability of our
products.
Local Support
Experienced and qualified specialists place their knowledge and expertise at your disposal.
For our locally available support, go to MTU's Internet site:
• http://www.mtuonsiteenergy.com/haendlersuche/index.de.htm
24h Hotline
With our 24h hotline and the flexibility of our service staff, we are always ready to assist you - either
during operation, for preventive maintenance, corrective work in case of malfunction or changed oper-
ating conditions, or for spare parts supply.
For our locally available support, go to MTU's Internet site:
• http://www.mtuonsiteenergy.com/haendlersuche/index.de.html
Your contact at Headquarters:
• support-oeg@mtu-online.com
Spare Parts Service
Quick, easy and correct identification of the spare part required for your system. The right spare part at
the right time at the right place.
With this aim in mind, we can call on a globally networked spares logistics system.
Your contact at Headquarters:
Germany:
• Tel.: +49 821 74802255
• Fax: +49 821 74802289
• E-mail: spareparts-oeg@mtu-online.com
Worldwide:
• Tel.: +49 7541 908555
• Fax: +49 7541 908121
• E-mail: spare.parts@mtu-online.com
MS150097/01E 2013-10 | Appendix A | 171
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