The Short Xbox Diagnosis Answer List - Microsoft Xbox Repair Manual

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The Short Xbox Diagnosis Answer List

Here is the short list of Problems and Solutions to fix broken Xbox consoles, if you are looking
for an elegant answer keep reading the forums a few exist. If you want to just swap out the broken
component and get up and running here is a list of every error and what is suggested to replace.
This is not an infallible list but should handle the bulk of problems accurately.
Problem: Any LED error (like it tries to boot three times then flashes red and green) or any Call
customer service message EXCEPT Call Customer Service #10, 11, 12
Answer: Replace Xbox Mother Board and Hard Drive
Problem: Your Xbox cannot recognize the disk, AKA Dirty Disk Error or Call Customer Service
#10, 11, 12 or DVD drive will not open.
Answer: Replace Xbox DVD drive
Infrequent exceptions to above
Problem: DVD drive will only open with manual eject via paperclip hole, but will close using
eject button
Answer: Replace Mother Board and Hard Drive
Problem: Get Dirty Disk Error even after replacing DVD drive
Answer: Replace Yellow DVD cable (this instance is rare but does occur on occasion)
Problem: Xbox will not power on, neither ejects nor power button respond, no sounds or lights
from the Xbox
Answer: Replace Xbox Power Supply
(There could be other causes of the above condition but often the power supply is the culprit)
Problem: Xbox eject works but Power button does not or vice versa
Answer: Replace Xbox Power Switch Assembly
Problem: One or more game ports do not work
Answer: Swap ports 1 &2 with 3&4 if the problem travels with the swapped port; replace the port
if it does not replace the USB Daughter Board
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