Phone Mode Troubleshooting - Iridium extreme ptt User Manual

Phone Mode Troubleshooting

Problem
Phone won't power
on.
You can't make calls.
You can't receive
calls.
200 Iridium Extreme® PTT User Manual
Solution
• Did you press and hold the power button
for a minimum of three seconds to turn the
phone's power on?
• Check the battery. Is it charged, properly
fitted, and are the contacts clean and dry?
• Check the antenna. Is it fully extended
and correctly angled? Do you have a clear
unobstructed view of the sky?
• Did you enter the number in international
format? All calls made from the Iridium
satellite system must be in international
format. See "Placing a Call" on p. 54.
• Check the signal strength indicator. If the
signal is weak, ensure that you have a clear
line of sight to the sky and there are no
buildings, trees, or other objects interfering.
• Is Restricted displayed? Check the Call
Barring setting.
• Has a new SIM card been inserted? Check
that no new restrictions have been imposed.
• Check to see if your fixed dialing list is
enabled. If so, you can only make calls to
numbers or prefixes that are on the list.
• Check to see that your phone is powered on.
• Check the antenna. Is it fully extended
and correctly angled? Do you have a clear
unobstructed view of the sky?
• Check the signal strength indicator. If the
signal is weak, ensure that you have a clear
line of sight to the sky and there are no
buildings, trees, or other objects around.
• Check the Call Forwarding and Call Barring
settings.
• Check the Ringer setting. If it is off, there is no
audible ringer.
• Check to see if your fixed dialing list is enabled.