Carrier SYSTXCCITW01-A Infinity Owner's Manual
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Carrier SYSTXCCITW01-A Infinity Owner's Manual

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See also: Instruction and Installation Manual
SYSTXCCITW01 ---A, SYSTXCCITN01 ---A
& SYSTXCCITC01 ---A
Infinityr Touch Control
NOTE: Read the entire instruction manual before starting the installation.
The features and functions outlined in the Owner's Manual reflect Version 11
software. See the Downloads section of MyInfinityTouch.Carrier.com for the latest
software release.
US Patents: Carrierr U.S. Pat No. 7,243,004, Carrierr U.S. Pat No. 7,775,452,
pointSETt U.S. Pat No. 7,415,102
Owner's Manual

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Do you have a question about the SYSTXCCITW01-A Infinity and is the answer not in the manual?

Questions and answers

Catherine Crossman
May 4, 2025

I cannot get my thermostat to change from cooling to heat.

0
1 comments:
Mr. Anderson
May 17, 2025

To change the Carrier SYSTXCCITW01-A thermostat from cooling to heat:

1. Touch anywhere on the control to enter the main screen.
2. Set the system mode to either AUTO or HEAT.
3. Use the Up (Y) and Down (B) buttons to set the desired heating temperature.

The comfort profile will switch to MANUAL, and you can choose to hold the temperature temporarily or permanently.

This answer is automatically generated

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Summary of Contents for Carrier SYSTXCCITW01-A Infinity

  • Page 1 NOTE: Read the entire instruction manual before starting the installation. The features and functions outlined in the Owner’s Manual reflect Version 11 software. See the Downloads section of MyInfinityTouch.Carrier.com for the latest software release. US Patents: Carrierr U.S. Pat No. 7,243,004, Carrierr U.S. Pat No. 7,775,452,...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS PAGE INTRODUCTION ..........HOME SCREEN .
  • Page 4 TABLE OF CONTENTS (cont.) PAGE Home Fresh Air Control ........Away Humidity Control .
  • Page 5 TABLE OF CONTENTS (cont.) PAGE ENERGY TRACKING ......... TIME / DATE .
  • Page 6 TABLE OF CONTENTS (cont.) PAGE WEATHER ..........UTILITY SETUP .

  • Page 7: Introduction

    INTRODUCTION CONGRATULATIONS! Your decision to choose the InfinityR Touch Control puts you in a select group of homeowners who understand the value of precise comfort control and appreciate the simplicity of an easy- - to- - use, intuitive, control. Your new Infinity Touch Control offers high quality comfort technology. Please take a few moments to carefully read through this manual.

  • Page 8: Wi- - Fi Connectivity

    Wi- -Fi Connectivity Status A13258 With the SYSTXCCITW01- - A and SYSTXCCITC01- - A Infinity Touch Wi- - Fi models, connectivity status to the home Wi- - Fi network and MyInfinity Server is displayed in the top right hand corner of the Home Screen. When the Infinity Touch control is connected to the home Wi- - Fi network and the MyInfinity Server, the signal strength bars will be displayed in white as depicted in the image above.
  • Page 9 Connection strength to the home Wi- - Fi network will continue to be displayed by the number of solid bars. If this problem persists, please contact 1- - 800- - Carrier for assistance. Strong Connection Limited Connection...

  • Page 10: Information Buttons

    Pressing on the Connectivity Status bars from the Home Screen will allow you to view the Remote Access Status screen. A13262 Information Buttons On the bottom of some screens will be an information icon. By pressing the information icon, a text box will display to show what interactions are available on that particular screen.

  • Page 11: Main Screen

    MAIN SCREEN The main screen is where most interactions will take place. Touch anywhere on the screen to arrive at the main screen. System Mode Once in the main screen, To access your system mode touch the MODE label located in the upper right of the control.

  • Page 12: Adjust Temperature (Temporary Hold)

    Use the Up (Y) and Down (B) buttons to make the appropriate changes. When you have completed all of the settings, touch SAVE. If you make a mistake you may touch CANCEL and begin again. Adjust Temperature (Temporary Hold) The Infinity Touch Control allows you to temporarily override your programmed schedule by adjusting the indoor temperature at any time to meet your needs.

  • Page 13: Adjusting Cooling

    When the correct time interval is displayed, touch DONE. To return to the scheduled program, touch HOLD UNTIL, and then select PER SCHEDULE. Adjusting Cooling To adjust the cooling temperature, enter the main screen by touching anywhere on the control. With the system in either AUTO or COOL mode, use the Up (Y) and Down (B) buttons to set the desired temperature.

  • Page 14: Adjusting Heating

    Adjusting Heating To adjust the heating temperature, enter the main screen by touching anywhere on the control. With the system in either AUTO or HEAT mode, use the Up (Y) and Down (B) buttons to set the desired temperature. On the left hand side of the screen, the comfort profile will switch to MANUAL.
  • Page 15 A14238 Once you have selected the desired activity for ALL ZONES, you will have the option to either permanently (HOLD) or temporarily (HOLD UNTIL) override your programmed schedule. A14239 Selecting the HOLD option will permanently override your pro- grammed schedule until you CANCEL ALL ZONES. Selecting the HOLD UNTIL option will allow you to temporarily override your programmed schedule.

  • Page 16: Features

    FEATURES Adjust Fan Speed The Features function of Infinity Touch Control allows you to adjust the fan speed during continuous fan operation. To adjust the fan speed, enter the main screen by touching anywhere on the control. Touch FEATURES on the top left of the screen. A drop down menu will appear.

  • Page 17: Comfort Profiles

    COMFORT PROFILES You will need to set the comfort profiles before you attempt to program your new Infinity Touch Control. The COMFORT PROFILES button includes settings for Temperature and Fan Profiles, Humidity and Fresh Air Profiles, as well as Window Protection Setup.

  • Page 18: Home Humidity Control

    Use the Up (Y) and Down (B) buttons to change the fan settings, heating and cooling temperatures. When you are done, press the DONE button on the bottom right. Do the same thing to change the WAKE and SLEEP profiles. The AWAY profile provides an extra feature called Smart Setback.
  • Page 19 A14243 If you have a humidifier installed for your system, touch HEATING HUMIDITY to set the desired humidity level within the home. You will have the option to turn ON or OFF your humidifier from this screen. A14244 Once your Humidifier is turned ON, use the Up (Y) and Down (B) buttons to set the desired humidity level between 5- - 45%.

  • Page 20: Home Fresh Air Control

    A14245 Use the Up (Y) and Down (B) buttons to set the desired dehumidi- fication level between 46- - 58%. Touch YES or NO for the system to over- - cool the conditioned space by up to 3º F to remove as much humidity out of the air as possible.

  • Page 21: Away Humidity Control

    You will have the option of choosing among AUTO, MANUAL, or OFF. The AUTO setting will allow the user to choose the maximum fresh air that the ventilator will provide. Selections are Low, Medium or High. The MANUAL setting allows you to select the percentage of fresh air to supply your home.
  • Page 22 A14247 Touch AWAY to set your humidity settings while you are away from home to save the most amount of energy. If you have a humidifier installed for your system, touch HEATING HUMIDITY to set the desired humidity level when you are away from home.

  • Page 23: Away Fresh Air Control

    Away Comfort Profile Fresh Air Control You may wish to have different Fresh Air profiles for when you’re away. Press the menu area on the Main Screen to access the additional menu selections. Select Comfort Profiles, then select Humidity and Fresh Air Profiles option. Touch AWAY to set your fresh air settings while you are away from home.

  • Page 24: Vacation Humidity Control

    Vacation Comfort Profile Humidity Control You may wish to have different humidity settings when you’re on Vacation. Press the Menu area on the Main Screen to access the additional menu selections. Select Comfort Profiles, then select Humidity and Fresh Air Profiles option. Touch VACATION to set your humidity settings while you are on vaca- tion to save the most amount of energy.

  • Page 25: Vacation Fresh Air Control

    Press SAVE when finished, or CANCEL to discard any changes. Vacation Comfort Profile Fresh Air Control If a ventilator is installed in your home, select the amount of fresh air to circulate during heating mode by touching HEATING FRESH AIR. You will have the option of choosing between AUTO, MANUAL, or OFF.

  • Page 26: View Or Edit Schedule

    A14249 View or Edit Schedule To set a specific day use the Left (A) and Right (") buttons beside the day names. If you wish to copy this schedule to other days, touch COPY above the day. Select the days you wish to have the same schedule, then touch COPY.

  • Page 27: Guided Scheduling

    Select the zones you wish to have the same schedule, then press COPY. Guided Scheduling The Guided Scheduling feature will prompt you with simple questions to help set a schedule that meets your desired comfort level and lifestyle. If you are satisfied with your comfort settings, proceed to the next screen. If you are not, go through the process outlined under Comfort Profiles (Pg.
  • Page 28 Use the Up (Y) and Down (B) buttons to set the time you return home. After you have selected the correct time, touch NEXT to continue. 5. If you select YES or have completed the previous steps, the next question will ask if you want different sleep settings.

  • Page 29: Upload My Schedule

    Infinity Touch Control. To download the MyInfinity application for your computer, sign into the MyInfinity website at www.MyInfinityTouch.Carrier.com. Click on the Downloads tab. Click on the Adobe Air download link and install Adobe Air onto your computer.

  • Page 30: Vacation

    If the folder and file have been placed correctly on the USB device, you will be asked if you wish to upload the schedule. Select Yes. When successful, press Next. VACATION Touch the VACATION icon in order to set a prolonged vacation schedule. A12174 Touch PLAN VACATION to begin your vacation schedule.

  • Page 31: Reminders

    A12110 REMINDERS With the Infinity Touch Control, there are accessory messages to remind you when it is time for maintenance. Select the REMINDERS icon from the menu screen. A12123 You have the option of choosing a pop- - up reminder for your air filter, humidifier, UV lights, or ventilator pre- - filter.

  • Page 32: Operating Status

    OPERATING STATUS The OPERATING STATUS menu gives a quick look at the status of your InfinityR Heating and Cooling System. A12173 Within the operating status, you can view which function is operating, and what stage the heating or cooling equipment is in. When you are finished looking at the operating status, press the DONE button to return to the previous menu.

  • Page 33: Temperature Control Status

    A12108 Temperature Control Status The Temperature Control Status allows you to take a quick look at the actual temperatures, and temperature set points for each zone in your system. When you are done looking at your zone status, press DONE. The system will indicate which mode is running by showing an arrow, which points to either the heating or cooling set point.

  • Page 34: Display

    DISPLAY The following display preferences can be adjusted for Infinity Touch Control, Temperature Units (°F or °C), Backlight Levels, Sound Settings and Screen Saver Settings. A14256 Temperature Units Select the desired temperature units, either °F for Fahrenheit, or °C for Celsius and touch SAVE.

  • Page 35: Sound Settings

    Use the Up (Y) and Down (B) buttons to set/change the brightness of back lighting. Brightness levels include OFF or 1- - 10°. NOTE: After 30 seconds of inactivity on the touch screen, the backlight level shall be set back to the current selected level which may be OFF. A14258 Sound Settings To allow a buzzer to sound on each touch of the screen, touch ENABLE;...

  • Page 36: Screen Saver Settings

    Screen Saver Settings To allow a photo to act as a screen saver, touch ENABLE; otherwise, touch DISABLE. A14260 Touch Screen Calibration If you experience any problems with touch position accuracy, Touch Screen Calibration can be performed by following the on- - screen prompts. A14261...

  • Page 37: Energy Tracking

    ENERGY TRACKING The Infinity Touch Control has the ability to monitor and estimate the energy consumption of certain models of your Infinity System. A12111 Touch VIEW ENERGY USAGE to view the estimated energy con- sumption in daily, monthly or annual time intervals. You can view ener- gy consumption in units (kWH for electric and selected unit for gas heat), or in dollars.

  • Page 38: Time / Date

    A12113 TIME / DATE The TIME/DATE icon allows you to set the time and date for the Infinity Touch Control. A14250 Set Time and Date The time and date can either be set manually or can be synchronized with the web server (only for Wi- - Fi enabled units).

  • Page 39: Setup Daylight Savings Time

    To set the HOUR, MINUTE, MONTH, DAY, or YEAR, touch the feature you wish to change. A14251 Use the Up (Y) and Down (B) buttons to make the appropriate changes. When you have completed all of the settings touch SAVE. Setup Daylight Savings Time You can program your Infinity Touch Control to automatically adjust for daylight saving time.

  • Page 40: Setup Time Zone

    Setup Time Zone The time zone can be selected by selecting the setup time zone from the menu. Then select the time zone for the location. Time zones for both US and Canada are included. A14217 Enable Time Synchronization After setting up the time zone, the time synchronization can then be done. Both must be done in order to enable time synchronization.

  • Page 41: Service

    Your dealer information is easily accessible and may already be pre- - programmed in your Control by your dealer. Select the SERVICE INFORMATION option. Either your dealer’s contact information or the Carrier Service number, 1- - 800- - Carrier, will appear.

  • Page 42: Service Reminder Update

    A13251 Software Update Carrier will periodically issue software updates for the Infinity Touch control. For the Wi- - Fi models, SYSTXCCITC01- - A and SYSTXCCITW01- - A, updates will download automatically through your Wi- - Fi connection, allowing you to install them at your convenience.

  • Page 43: Updating Software Using Usb

    Updating Software Using USB When software updates are available, they will be posted to on the downloads page of the MyInfinity website, www.MyInfinityTouch.Carrier.com/Infinity/Downloads. NOTE: You will obtain best results using a USB drive that is 2GB, 4GB or 8GB in size.
  • Page 44 Highlight the TSTAT folder in the WinZip window by clicking on the folder icon ONCE to highlight the proper folder to be downloaded to the USB drive. Then click on EXTRACT. Choose the USB memory device root directory as the location to extract the folder from the zip file.

  • Page 45: Updating Software Using Wi- -Fi

    The Infinity Touch control will perform a restart after the DONE button is pressed. Once the Infinity Touch control has successfully restarted, the USB device may be removed. This completes the software upgrade process. Updating Software Using Wi- -Fi (SYSTXCCITCC01- - A and SYSTXCCITW01- - A models only) When software updates are available, this reminder message will be displayed on the home screen of the Wi- - Fi models, only.

  • Page 46: Model / Serial Numbers

    Selecting YES will initiate the software update process. Your Infinity Touch control will reboot in order to complete the software update process. All of your previously stored information and settings will be maintained. NOTE: Select DETAILS to view the release notes associated with the software to be downloaded.

  • Page 47: Photo Upload

    PHOTO UPLOAD With the Infinity Touch Control, you can upload a personal photo to act as a screen saver. Select the PHOTO UPDATE icon from the menu screen. A12122 Use the PC application to upload the photo on the control and save it to a standard USB drive.

  • Page 48: Heatsource (If Applicable)

    HEATSOURCE (IF APPLICABLE) With the Infinity Touch Control, you can select the desired heat source of your system, if your system is equipped as a HYBRIDHEATR System. Select the HEATSOURCE icon from the menu screen. A12155 NOTE: Options available on this screen will correspond to the equipment attached. The default is for the system to control the heat source.

  • Page 49: Zone Names (If Applicable)

    ZONE NAMES (IF APPLICABLE) With the Infinity Touch Control, you have the ability to customize zone names. Select the ZONE NAMES icon from the menu screen. A12156 Touch the zone in which you choose to change the name. Choose between selecting a COMMON NAME or CREATE A CUS- TOM NAME.

  • Page 50: Screen Lock

    SCREEN LOCK The screen may be locked by selecting the SCREEN LOCK icon from the menu screen. A13246 A message will pop up asking if you want to proceed with the screen lock. Selecting Yes will lock the screen and take you back to the home screen.

  • Page 51: Wireless

    Point (SYSTXXXGWR01) or any other compatible wireless router can be installed to establish Wi- - Fi connectivity. Please call 1- - 800- - CARRIER for support with Wi- - Fi set- - up and connection to the MyInfinity Server. ®...
  • Page 52 Internet service provider or mobile device carrier service, or that the ability to remotely access and adjust the settings of the Infinity Touch Control will not be negatively affected by the network- - related modifications, upgrades, or similar activity of the user’s Internet service provider or...
  • Page 53 A13235 On the next screen look for the SSID of the router/access point. After being selected, it will be outlined in faint blue. Then select NEXT. A13236 The selected network will show. Choose an appropriate Wi- - Fi security. Usually auto- - detect will correctly identify the type of security used. If the network has no security it will show as on the left, but a secured network will prompt for the Wi- - Fi security key.
  • Page 54 A13237 If a Wi- - Fi security key is shown as on the right hand picture above then select the white bar and enter the security key, then select NEXT. Touch in the security key area, and the keyboard will appear. Use the on screen keyboard to enter the Wi- - Fi security key, then touch NEXT.
  • Page 55 After the control has connected to the network, go to www.MyInfinityTouch.Carrier.com to register the unit and begin remote access. This requires the MAC address and serial number of the Infini- ® Touch Wall Control. To find the serial number and MAC address of ®...
  • Page 56 A12114 Select the WIRELESS from the menu screen Make sure the Wi- - Fi connection is enabled, by touching ENABLED. Touch SETUP A WI- - FI CONNECTION to begin the process. Next, touch SCAN FOR AVAILABLE ACCESS POINTS. A12115 Select the myHVACxxxxxx connection from the list, then touch NEXT (myHVAC is followed by the last 6 digits of your Wireless Access Point’s MAC address;...
  • Page 57 SSID & Security Key A12357 You may have to use the down arrow to scan to the next screen to find “myHVACxxxxxx”. A12116 Use the on screen keyboard to enter the Wi- - Fi security key, then touch NEXT. Touch in the security key area, and the keyboard will appear. The security key can be found on the back of the TP- - LINK Wire- less Access Point.
  • Page 58 A12118 After your control has connected to the network, go to www.MyInfinityTouch.Carrier.com to register the unit and begin remote access. This requires the MAC address and serial number of the Infin- ityR Touch Wall Control, NOT the Wireless Access Point. To find the serial number and MAC address of the Infinity Touch Wall Control, click on Menu, Down Arrow, Wireless and View My Infinityr Info.

  • Page 59: Wi- -Fi Diagnostics

    screen will provide the information needed on the MyInfinityr website during registration. If you have any issues, please contact your servicing dealer. When the connection to the MyInfinity web server has been established, the status screen will show Connected for both Wi- - Fi and the server. TP- - LINK is a trademark of TP- - LINK Technologies Co., Ltd.

  • Page 60: Weather

    WEATHER When the Infinity Touch Control is connected to a Wi- - Fi network, use the WEATHER icon to retrieve the weather forecast based your postal code. A12119 To enter your postal code, touch CHANGE CURRENT LOCATION. Next, select your country (United States, Canada, or Mexico). To enter your postal code, touch in the blank area;...

  • Page 61: Utility Setup

    UTILITY SETUP This section is only applicable if your utility company is running a demand response or price response program in which you have agreed to participate. Contact your local electrical utility company for information about programs in your area. NOTE: If you do want to participate with your electrical utility company, a service person must enable the utility event interface.

  • Page 62: Price Response

    type of event, the adjustment to the heating and cooling set points, the time the event will end, an accept button, and an override button. Pressing the accept button will accept the adjustments made to the heat- ing and cooling set points. Pressing the override button will change the heating and cooling set points back to their original values prior to the event.

  • Page 63: Demand Response

    A14264 Demand Response Demand response determines how the heating and cooling set points will be adjusted during a demand response event with two choices - - offsets or absolute temperature. When offsets are selected, the heating and cooling set points are adjusted by the number of degrees selected.

  • Page 64: Demand Settings

    Demand settings When a demand response is received from the utility company, the heating and cooling set points will be adjusted according to the absolute temperature or offset shown here. If the set point at the time of the event is more favorable (uses less energy) than what you have programmed, the Infinity Touch Control Thermostat will use the more favorable set point for the duration of the event.

  • Page 65: Restore Ue Factory Default Settings

    Restore UE factory Default Settings Restore UE (Utility Event) factory default settings will restore all utility event set points and price settings to their original factory default values. A14268...
  • Page 66 NOTES...
  • Page 68 Carrier Corporation in the United States and other countries. Other brands and product names are trademarks of their respective holders. U.S. Export Classification: EAR99. Version 11 Software Release Copyright 2014 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Edition Date: 03/14 997-011290-7-R Catalog No: OMSYSTXCCITW---07...

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