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Page has gray or speckled background.
Reason:
Static electricity causes toner to stick to
background.
Solution:
Change paper to an acceptable laser bond
and use a humidifier.
Reason:
Image drum has been exposed to light.
Solution:
Leave image drum cartridge in total
darkness for several hours. If this fails to
restore it, install a new image drum
cartridge.
Page prints all one color.
Reason:
Hardware problem.
Solution:
Contact your service representative.
Click here for service information.
Page has repeating marks.
Reason:
Damaged image drum cartridge causes
repetitive marks due to surface nicks and
scratches.
Solution:
Install new image drum cartridge for the
color of the marks.
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