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Appendix D
Troubleshooting
My cell phone
is connected to
the telephone
base, but I
cannot make a
CELLULAR call.
Bluetooth
System Busy
appears on the
display.
The PIN on the
telephone base
does not work.
I cannot hear
any sound on
my telephone
system when
on a CELLULAR
call.
My phone
doesn't work
at all.
• Make sure that your cell phone is not in use when you
are trying to make a CELLULAR call.
• Make sure that your cell phone is compatible. For a list
of compatible devices, visit
www.telephones.att.com/bluetooth
• For some smartphones, make sure that the cellular
function is turned on.
• Make sure that your cellular phone is not in use when
connected to the telephone base.
• Make sure that your cellular phone is not connected to
any other Bluetooth device.
• The AT&T DECT 6.0 can only use one Bluetooth device
at a time.
• The default PIN is 0000.
• Reset the telephone base. Unplug the electrical power.
Wait for approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged
into the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall
jack.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
64
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