Troubleshooting - HoMedics BPW-370BT Instruction Manual

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• Guidance and manufacturer's declaration – electromagnetic immunity
The device is intended for use in the electromagnetic environments listed below, and
should only be used in such environments:
Immunity
IEC
Compliance
test
60601
level
test level
Conducted
3 Vrms
Not
RF
150 kHz
Applicable
IEC 61000-
to 80
4-6
MHz
3 V/m
Radiated
3 V/m
RF
80 MHz to
IEC 61000-
2.5 GHz
4-3
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is
affected by absorption and reflection from structures, objects and people.
a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to fixed RF transmitters, an electromagnetic site survey should be con-
sidered. If the measured field strength in the location in which the device is used exceeds
the applicable RF compliance level above, the device should be observed to verify normal
operation. If abnormal performance is observed, additional measures may be necessary,
such as reorienting or relocating the device.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
Electromagnetic environment – guidance
Portable and mobile RF communications equip-
ment should be used no closer to any part of the
device, including cables, than the recommended
separation distance calculated from the equation
applicable to the frequency of the transmitter.
Recommended separation distance
d = 1.2
80 MHz to 800 MHz
d = 2 .3
800 MHz to 2.5 GHz
where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separa-
tion distance in metres (m).
Field strengths from fixed RF transmitters, as
determined by an electromagnetic site survey, a
should be less than the compliance level in each
frequency range.b
Interference may occur in the vicinity of equipment
marked with the following symbol:
31

TROUBLESHOOTING

If any abnormality arises during use, please check the following points:
SYMPTOMS
POSSIBLE CAUSES
Unit does not turn
Batteries have run down.
on when the START/
STOP button is
Battery polarities
pushed.
have been positioned
incorrectly.
EE measurement
Cuff has been placed
incorrectly.
error symbol shown
on display or the
Did you talk or move
blood pressure
during the measurement?
value is displayed
excessively low (or
Shaking of the wrist with
high).
the cuff on.
E1 error symbol
Air circuit abnormality.
shown on display.
E2 error symbol
Inflation pressure
shown on display.
exceeding 300mmHg.
E3 error symbol
Error determining
shown on display.
measurement data
EP error symbol
System error.
shown on display.
Bluetooth-enabled device
does not pair with BPM
or is paired with a wrong
device.
Bluetooth function is not
turned ON.
The distance between
BPM and Bluetooth-
Monitor cannot
enabled device is out of
communicate with
transmitting range.
Bluetooth-enabled
Using an incompatible
device
Bluetooth-enabled device. Refer to Page 21 "Bluetooth
Using non-Bluetooth-
enabled device.
Unexpected loss of
electrical/mechanical
integrity.
Note: If the unit still does not work, contact HoMedics Consumer Relations. Under no
circumstance should you disassemble or attempt to repair the unit by yourself.
Contact information for HoMedics Consumer Relations Department can be found
on the warranty page.
CORRECTION
Replace them with two new "AAA"
alkaline batteries.
Re-insert the batteries in the correct
positions.
Wrap the cuff properly so that it is
positioned correctly. Measure again.
Keep wrist steady during
measurement. Measure again.
Measure again.
Switch the unit off, then measure
again.
Measure again.
Measure again.
Re-pair the BPM and Bluetooth-
enabled device with each other.
Make sure the device is in standby
mode.
Make sure the devices are at an
acceptable distance (32 feet/10
meters) with each other.
compatibility" and Page 30
"RF Specification"
Re-insert the batteries and try again.
Return the device to
your local distributor
or importer.
32

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