Troubleshooting; Additional References For Print Services - HP ProLiant DL380 G5 Administration Manual

• Start Printer and Faxes.
• On the File menu, click Server Properties, and then click the Advanced tab.
• In the Spool folder window, enter the path and the name of the new default spool folder for
the print server or File Print Appliance, and then click Apply or OK.
• Stop and restart the spooler service, or restart the print server or File Print Appliance.

Troubleshooting

The online help or Help and Support Center feature should be used to troubleshoot general and common
print-related problems. Printing help can be accessed by selecting Start > Help and Support, then the
Printers and Faxes selection under Help Contents.
The same print troubleshooting information can be accessed at
technet/prodtechnol/windowsserver2003/library/ServerHelp/2048a7ba-ec57-429c-95a3-
226eea32d126.mspx
Specific print server related problems as well as other system related known issues and workarounds are
addressed in release notes. To view the latest version, visit http://www.hp.com/go/support. Select See
support and troubleshooting information and enter a product name/number. Under self-help resources,
select the manuals (guides, supplements, addendums, etc) link.

Additional references for print services

The following Web sites provide detailed information for using print services with Windows Server 2003,
which also applies to Windows Storage Server 2003.
• Windows Server 2003 print services home page at
windowsserver2003/technologies/print/default.mspx
• Medium Business Solution for Print Services at
smbiz/mits/ps/mit_ps.mspx.
http://www.microsoft.com/
http://www.microsoft.com/
http://www.microsoft.com/technet/itsolutions/
HP ProLiant DL380 G5 Storage Server 95