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Summary of Contents for Telos VSet12
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Page 1: User Manual
For use with Telos VX, Hx and iQ6 Systems USER MANUAL VSet12 / VSet6 Phone Sets Manual for VSet12 — Software: v1.2.0-r12198, VSet6 — Software: v1.2.0-r12198 For use with: VX Broadcast VoIP System, Telos Hx6 Six-Line Talkshow System, Telos iQ6 Six-Line Telco Gateway... - Page 2 Updates The operation of the Telos VSet12 and VSet6 is determined by software. We routinely release new versions to add features and fix bugs. Check the Telos web site for the latest version. We encourage you to sign-up for the email notification service offered on the site.
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Page 3: Table Of Contents
TABLE OF CONTENTS | Introduction VSet Anatomy Installation Before you begin Connecting the VSet Assign IP address Connect to Telos system Select Studio Select Show User Operation Talent and Producer Modes Line Status Display Line Button Columns Hold Button Drop Button... - Page 4 | TABLE OF CONTENTS Engine Setup Menu Engine IP VX Engine List User and Password Select Studio Studio Line Shift User Preferences Auto Hold Ringing Line Handset Preferences Two Fader Operation Lockless mode Ignore Mute (Producer) Auto Dial Timeout Prompted Drop/Hold Ringer in Headset Display Brightness Volumes...
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Page 5: Introduction
PBX in your building and you don’t even need to remember a phone number. Just like the phone company, Telos has been making improvements throughout the years to make the equipment better and easier to use. We know that top quality caller audio is important to your show, just as we also know that you need an easy-to-use system to get callers or guests on the air without a hassle. -
Page 6: Vset Anatomy
SECTION 2 | VSet Anatomy 1. Handset 11. Delay Dump GPIO Button 2. Handset Line Buttons 1-6 12. Hold Button 3. Air Line Buttons 1-6 13. Next Call Button 4. Upper Display 14. Drop Button 5. Upper Soft Keys 15. Lower Soft Keys (VSet 12 Only) 6. -
Page 7: Installation
Before You Begin… Your new Telos VSet phone is designed for fast, intuitive control of Telos VX Engine, iQ6, and Hx6 Talkshow Systems. Please configure your Telos phone system according the instructions in the User Manual before connecting your VSet to the network. -
Page 8: Assign Ip Address
Engine IP box, manually key in the IP address of the VX Gateway or other Telos hybrid or VX Engine you wish to connect to the VSet. The star key is . and the # key is backspace. Press the GO Button or the Enter Soft Key to save the entered IP. -
Page 9: Select Studio
SECTION 3 | INSTALLATION Select Studio Select the correct Studio from the VX Engine or hybrid. Do this by pressing on the corresponding Line number button. The available Studios will be listed vertically. Select Show Once the Studio is selected, you will be prompted to select the Show. Once the Show is selected, the available lines will show as available on the VSet’s display(s). -
Page 10: User Operation
SECTION 4 | User Operation Talent and Producer Modes The VSet can be set to either Producer or Talent Mode. This can be changed at any time independently for each VSet on the network. Producer mode can be thought of as “call screener mode” while Talent Mode can be thought of as “calls on-air”... - Page 11 SECTION 4 | USER OPERATION The Line is assigned to the Handset The Line is on Hold The Line is on Screened Hold and will be seized when NEXT >> is pressed The Line is ready for ENBLOC Dialing --- more on that later. The Line is in use elsewhere, perhaps in another studio.
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Page 12: Line Button Columns
SECTION 4 | USER OPERATION Fader Select (not depicted) When a line is selected for Air, Hybrid 1 is automatically selected and you will see options appear next to the soft keys. There will be one per hybrid. Pressing the soft keys next to these options will choose which hybrid handles the call and on which console fader the call appears. -
Page 13: Hold Button
SECTION 4 | USER OPERATION Hold Button Holds a call that is ringing, on the handset, or on-air. When PROMPTED HOLD / DROP mode is enabled and if more than one line is active, there will be a small hold icon near the status icon on the lines that could be held. Press the line that you want to hold. -
Page 14: Numeric Keypad And The Go Button
SECTION 4 | USER OPERATION When block all mode is selected, as lines become available, they will automatically “go busy”. Pressing Block All again will release the lines and allow incoming and outgoing calls. When Block All is active, a small letter ‘B’ will appear in the upper right hand corner of the main screen. Note: Block All will affect any lines that are shared between studios. - Page 15 SECTION 4 | USER OPERATION With ENBLOC dialing, you have the opportunity to correct any dialing mistakes by using the backspace soft key and correcting the number before executing the call. The keypad works during an active call to generate DTMF tones for use with voice mail, automated attendants, and being obnoxious on the air.
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Page 16: Menu Button
SECTION 5 | Menu Button Pressing the Menu Button sends you to the main menu screen. This is where you will find all of the features and functions that do not appear on the main screen because they will not be used as often. After pressing the Menu Button, the menu screen will appear on the display with a set of soft key functions. -
Page 17: Setup Menu
SECTION 5 | MENU BUTTON Setup Menu Here is where all of the network settings regarding the VSet reside. There is a trick you need to know in order to change any of these settings. Within the main menu, you must press and hold the On-Air line button next to Setup for 5 seconds and release. -
Page 18: Engine Setup Menu
MENU BUTTON Engine Setup Menu Here is where you will find all of the settings regarding the Telos system to which you want the VSet to communicate. After initial setup, there will be very few adjustments you may need to make to these settings and there is a trick you need to know in order to change them. -
Page 19: User Preferences
Line Button. So if you have On-Airs who are used to office phones, use this feature. If you have On-Airs who are used to the Telos Desktop Director, do not use this feature. You have been warned! Ignore Mute (Producer) Enable this function if you want the local VSet (the one in front of you) to ring. -
Page 20: Auto Dial Timeout
SECTION 5 | MENU BUTTON Auto Dial Timeout When dialing using ENBLOC (remember the GO Button), the number dialed will automatically dial after the specified amount of time if the GO Button is not pressed. When this function is set to Disabled, the VSet will wait until the GO button is pressed before executing a call. -
Page 21: Address Book
The Status Screen will tell you things that are happening inside your VSet in real time. This screen can be used for diagnostics and general information about your VSet’s behavior on the network. The About Screen is the about screen. It tells you about the VSet, software, Telos, etc. Give it a look. -
Page 22: Web Interface
SECTION 6 | Web Graphical User Interface The Web GUI can be viewed with a browser on a computer on the same network as the VSet and its hybrid / VX Engine. With HTTP Server enabled on the VSet, key the IP address of the VSet into a web browser and you will be asked to log into the VSet. -
Page 23: User Password
The first step is to get the new firmware onto your PC. This will usually de via a download from the Telos website or an email attachment from Telos customer support. The file will have the extension *.vspk. When the firmware is available on you PC, click the Browse Button to locate it, and then click Upgrade to load it into the inactive bank on the VSet. -
Page 24: Vx Producer
VX Producer VX Producer can be downloaded from The Telos Alliance website and will turn your computer into a call screener and a basic call controller. This is the perfect tool to compliment the VSet. Don’t those controls look familiar? File / Connect will allow you to connect to any iQ6, Hx6, or VX Engine on the same network as the computer. -
Page 25: Troubleshooting
SECTION 8 | Troubleshooting… It happens to everyone. Sometimes equipment just won’t behave. In some cases, the equipment might need to be sent in for repair. In other cases, something else is amiss and is disguising itself as a malfunction. Here is a list of things to consider before contacting Technical Support. -
Page 26: User Reference
SECTION 9 | User Reference Legend of Symbols Line Status Symbols Soft Key Functions VSet Status Symbols These symbols will appear in the upper right hand corner of the main screen of the VSet: Navigate Up Ready Navigate Down VSet is in Producer Mode Ready &... -
Page 27: System Specifications
System Specifications The VSet is designed to work with all VX products, the Hx6, and the iQ6. The VSet will NOT work with Nx family, Telos One family, Telos Two family, 2101, Hx1 and Hx2. Default IP Addresses: VX Engine IP: 192.168.2.107 Hx6 IP: 192.168.2.200... - Page 28 SECTION 9 | USER REFERENCE Use this page to list things like IP addresses, phone numbers, usernames, passwords, serial numbers, etc.
- Page 29 As with all sensitive electronic equipment, to help prevent damage and or loss of data, we strongly recommend the use of an uninterruptible power supply (UPS) with all of our Products. Telos products are to be used with registered protective interface devices which satisfy regulatory requirements in their country of use.
- Page 30 No distributor, dealer, or reseller of Telos products is authorized under any circumstances to extend, expand or otherwise modify in any way the warranty provided by Telos, and any attempt to do so is null and void and shall not be effective as against Telos or its Affiliates.
- Page 31 1241 Superior Ave. • Cleveland, Ohio, 44114, USA • +1.216.241.7225 • TelosAlliance.com © 2015 TLS Corp., All Rights Reserved. C15/17006...
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