Table Of Contents - Canon Color imageRUNNER C2620 Series Service Manual

I. Product Overview................................................................................................... 1
II. Design Features ..................................................................................................... 1
A. Color imageRUNNER C2620/C3220 Differences ................................................................1
B. Mail Box ...............................................................................................................................1
C. Color imagePlatform Controller............................................................................................2
III. Optional Accessories ............................................................................................ 2
A. Color Network Multi-PDL Printer Kit-A2 (Optional) ..............................................................2
B. imagePASS-C1 v.2 (Optional) .............................................................................................2
C. ColorPASS-Z3000 (Optional)...............................................................................................2
D. Color Universal Send (Optional) ..........................................................................................2
E. Paper Sources (Optional).....................................................................................................2
F. Finishing (Optional) ..............................................................................................................3
G. Software Applications (Optional)..........................................................................................3
H. Clustering Kit-A1 (Optional) .................................................................................................3
I. MEAP Expansion Kit (Color imageRUNNER C3200 Only) ..................................................5
IV. Configuration.......................................................................................................... 6
A. Color imageRUNNER C2620/C3220 ...................................................................................6
B. Color imageRUNNER C2620/C3220 Box Contents.............................................................9
C. Clustering Kit-A1 Box Contents (Optional)...........................................................................9
D. ColorPASS-Z3000 Box Contents (Optional) ......................................................................10
E. imagePASS-C1 v.2 Box Contents (Optional) .....................................................................10
F. Color Network Multi-PDL Printer Kit-A2 (Optional) ............................................................10
V. Service Features .................................................................................................. 11
A. License Management System (LMS) .................................................................................11
B. Upgrading...........................................................................................................................12
C. Soft Counter .......................................................................................................................13
D. Power and Plug Requirements ..........................................................................................13
E. Installation Space Requirements .......................................................................................14
F. Estimated Installation Time ................................................................................................15
G. Consumables .....................................................................................................................15
H. Consumable Parts..............................................................................................................16
I. DADF-K1 Consumable Parts .............................................................................................17
J. Side Paper Deck-P1 Consumable Parts ............................................................................17
K. Finisher-N1/Saddle Finisher-N2 Consumable Parts ..........................................................17
L. Finisher-M1 Consumable Parts..........................................................................................17
M. Customer Maintenance ......................................................................................................18
N. Periodic Maintenance Items...............................................................................................18
VI. Service Policy....................................................................................................... 19
A. Dealer Technical Support...................................................................................................19
B. Call Escalation Procedure..................................................................................................22
C. Suggested Maximum Monthly Volume...............................................................................24
D. Warranty Conditions...........................................................................................................24
E. Parts Support Program ......................................................................................................25
Color imageRUNNER C2620/C3220 Service Guide
Color imageRUNNER C2620/C3220 Service Guide

Table of Contents

Rev. 1 July 2005 Page iii