Troubleshooting - Monte Carlo Fan Company 5CLR66XXD-L Series Owner's Manual

If you have difficulty operating your new ceiling fan, it ma y be the result of incorrect assembly , installation,
or wiring. In some cases, these installation errors ma y be mistaken for defects. If y ou experience any faults,
please check this Trouble Shooting Chart. If a problem cannot be remedied, or y ou are experiencing difficulty
in installation, please call our Customer Service Center at the number printed on y our parts list insert sheet.
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service dis-
connecting means to prevent power from being switched on accidentally. When the service dis-
connecting means cannot be locked, securely fasten a prominent warning device, such as a tag,
Trouble
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
Trouble Shooting
to the service panel.
Suggested Remedy
1.Check main and branch circuit fuses or circuit break ers.
2.Check line wire connections to fan and switch wire connections in switch housing.
3.Check to make sure the dip switches from the tr ansmitter and receiver are set on the same
frequency.
CAUTION: Make sure main power is turned off
1.Check to make sure all screws in motor housing are snug (not o ver tightened).
2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not r attling against each
other or against the interior w all of the switch housing.
CAUTION: Make sure main power is turned off before entering switch housing.
4.Some fan motors are sensitiv e to signals from Solid State v ariable speed controls. DO
NOT USE a Solid State variable speed control.
5.Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear
after this period.
1.Make sure that the ridge of the canop y engages the notch in the downrod ball.
2.Check that all blades are screwed firmly into blade holders.
3.Check that all blade holders are tightened securely to motor .
4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction bo x
and junction box is mounted firmly to ceiling joist.
5.Most fan wobble problems are caused when blade lev els are unequal. Check this lev el by
selecting a point on the ceiling abo ve the tip of one of the blades. Measure this distance from
blade tip to ceilng. K eeping measure within 1/8", rotate the fan until the next blade is posi -
tioned for measurement. Repeat for each blade. If all blade lev els are not equal, y ou can
adjust blade levels by the following procedure. To adjust a blade tip down, insert a w asher
(not supplied) between the blade and blade holder at the screw closest to the motor . To
adjust a blade tip up , insert washer (not supplied) between the blade and blade holder at the
two screws farthest from the motor. Reverse the position of the w asher if blades mount from
top of blade.
6.If blade wobble is still noticeable, interchanging two adjacent (side b y side) blades can
redistribute the weight and possibly result in smoother oper ation.
1.Check wire from fan to mak e sure it is connected to hot wire from house.
2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit.
WARNING: Over lamping the fan will result in the fan lights shutting down 4.Check for faulty light bulbs.
until the proper wattage of bulbs are installed.
Reset the lights by turning off the wall switch, breaker,or by remote. Replace bulbs
with the correct wattage bulbs, turn the power on.
CAUTION: Make sure main power is turned off before entering switch housing.
Customer Service Center:
301 West Washington St.
Riverside, NJ 08075
1-800-519-4092
www.montecarlofans.com