Transax Ingenico iWL252 Installation Instructions Manual page 10

Communication Errors - IP / Broadband
The most common errors are due to loss or prevention of communications;
these are typically caused by either an issue when first installing the terminal
or issues with / outages on your network connection. Consider the following:
1. Ensure the IP / Broadband cable is securely attached into the correct
port on the rear of the Charging and Communications Cradle and into
the correct port of your router or network. Also check that the cable is
not damaged.
2. Ensure your network is working correctly. Can you access the Internet
via a PC or laptop using the same network? Do other IP devices work? If
not, please contact your network provider.
3. Have any changes recently been made to the network? e.g. firewall
changes or security enhancements?
Battery Information
The battery used to power the iWL252 terminal may not be fully charged
upon delivery. Please charge this battery for 3 hours prior to use. Whenever
the terminal is not in use it is advisable that the terminal is stored on the
charging cradle and connected to the mains supply.
Power Save. If the terminal is not used for a certain period of time the
software will put the terminal into a Power Save mode to conserve battery
energy. The terminal can be re-activated by pressing any key.
Extra Battery.
If you find that the terminal is being used at conferences,
shows etc where there is little or no access to a power source it is worth
considering purchasing an extra battery. Please contact the Technical
Helpdesk / Client Services on the details below.
Should you require any further assistance please contact the Technical
Helpdesk / Client Services on 0345 600 8055 (UK) or 01 667 5152 (ROI).
TMS, iWL252 Bluetooth (PSTN/IP), Read Me First Installation Instructions, 1215 v2