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Guarantee
PAN EUROPEAN SERVICE
Should you experience any difficulty, please contact your nearest Mitsubishi Electric represent-
ative in the list below for information on service centres.
UNITED KINGDOM
Tel: (0800) 912 00 20
FRANCE
Tel: (0825) 86 82 83
Important : to obtain the Mitsubishi Electric warranty service, the original purchase invoice from
the dealer is required.
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PAN
EUROPEAN END
USER GUARANTEE CONDITIONS
1.Melco Mobile Communications Europe S.A. (MMCE) guarantees that for a period of twelve
(12) months from the date of purchase from the dealer, the product shall be free from defects
in materials and workmanship. If the statutory warranty in force in your country exceeds 12
months, the statutory warranty is not affected by this manufacturer's guarantee. This guarantee
also covers batteries for a period of twelve (12) months from the date of purchase from the deal-
er. Subject to the conditions below, MMCE will indemnify you for the cost of all parts and labour
for repairs, or the replacement of the product or parts (which may include equipment of similar
type) where conducted by an approved Mitsubishi Electric service centre. MMCE shall be en-
titled to retain any product that has been replaced.
2.All claims must be made to an approved Mitsubishi Electric service centre. You can contact
the Mitsubishi Electric representatives listed above to obtain details of your nearest approved
Mitsubishi Electric service centre. As a condition of this guarantee, the date of the purchase
must be confirmed by producing the original invoice from the dealer. The final determination of
guarantee claim eligibility shall be made by MMCE.
3.This guarantee does not cover:
a)non-compliance with directions for use;
b)installation or removal charges where the product is installed in a vehicle;
c)defects or failures caused by accident, misuse, improper installation or improper repair by a
non-approved repairer, alteration or modification, neglect, failure to use the phone for normal
purposes, Acts of God, water ingress, use in adverse environmental conditions (humidity or
temperature);
d)cost of or performance of any modifications to the product to adapt or adjust it to conform to
national or local safety laws, where such safety laws go beyond agreed European Union stand-
ards;
e)loss of use of the product or consequential loss of any nature;
f)loss of use of air-time, loss of use of any loaned equipment or ancillary equipment;
g)provision of incorrect or insufficient signal on air-time network, upgrading of product software
to changes in network operating parameters, main supply voltage fluctuations, incorrect SIM
card (memory card) parameters for connection to airtime retailer;
h)damage caused by non-Mitsubishi Electric accessories.
4.Any guarantee claim or service does not extend the original guarantee period unless so re-
quired by prevailing national law.
5.This guarantee is valid only if the product is purchased and used in the European Union, Nor-
way, Iceland or Switzerland.
THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY RIGHTS.
MELCO MOBILE COMMUNICATIONS EUROPE S.A.
BELGIUM
Tel: (0800) 75733
LUXEMBURG
Tel: (800) 23552
PORTUGAL
Tel: (0800) 880264
5, rue de la Chataigneraie
35510 Cesson Sévigné
France
www.mitsubishi-telecom.com
74-
SPAIN
Tel: (902) 11 68 58
ITALIA
Tel: (800) 79 10 29
IRELAND
Tel: (1850) 200 240
Appendix
GERMANY
Tel: (01803) 33 71 84
NETHERLANDS
Tel: (0800) 0223 825
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