5
Troubleshooting
If the phone hasn't connected to an AP, refer to Section 3.1
("Connecting to Open Access Points") and Section 3.2
("Connecting to Protected or Specific Access Points") for advice.
If the phone has connected to an AP but hasn't registered
with the Vonage Network, the following message will
appear "No Service Try Another AP". This may indicate
connection to an AP for which there is no Internet, or
possibly an AP that has filtering. Try connecting to another AP.
- If you purchased this WiFi phone from a retail store, you
need to activate your device at ww.vonage.co.uk/activate.
- Is there sufficient signal strength?
Check the Signal Bars in the top left
corner of the display. Move closer to
the AP for better signal strength.
- Is the Keypad locked? If so, unlock by
pressing and holding
indicator disappears.
The phone cannot be switched on:
- Press
2 seconds.
- If it still doesn't switch on, check your battery. Refer to Section 2,
"Insert the Battery", and if necessary, charge the battery.
until the
and make sure you hold it down for more than
Page 10
Strong
Weak
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