Firmware Update Procedure; Warranty - Mutable Instruments Braids User Manual

Firmware update procedure

Unplug all CV inputs/outputs from the module. Connect the output of your audio
interface/sound card to the FM input. Set the FINE knob to 12 o'clock, and the FM
attenuverter to 5 o'clock. Power on your modular system with Braids' encoder pressed. The
screen will show _RDY, with a "snake" pattern on the first character.
Make sure that no additional sound (such as email notification sounds, background music
etc.) from your computer will be played during the procedure. Make sure that your
speakers/monitors are not connected to your audio interface – the noises emitted during the
procedure are aggressive and can harm your hearing. On non-studio audio equipment (for
example the line output from a Desktop computer), you might have to turn up the volume to
the maximum.
When you are all set, play the firmware update file into the module. The display shows the
number of data packets received. The firmware contains between 90 and 112 packets, and
the unit reboots after the last packet has been received. In case the signal level is too weak,
the unit will display @SYN. Try adjusting the position of the FM attenuverter, click the
encoder and retry from the start of the update file. The unit displays @CRC if a data packet
is corrupted. It is suggested in this case to retry the procedure from another computer/audio
interface, and to make sure that no piece of equipment (equalizer, FX processor) is inserted
in the signal chain. Hackers and modders will be happy to know that Braids can also be
reprogrammed with a USB->serial adapter and stm32loader.py, and that the board has a
mini-JTAG connector.

Warranty

This product is covered by Mutable Instruments' warranty, for one year following the date of
manufacture. This warranty covers any defect in the manufacturing of this product. This
warranty does not cover any damage or malfunction caused by incorrect use – such as, but
not limited to, power cables connected backwards, excessive voltage levels, or exposure to
extreme temperature or moisture levels.
The warranty covers replacement or repair, as decided by Mutable Instruments. Please
contact our customer service (support@mutable-instruments.net) for a return authorization
before sending the module. The cost of sending a module back for servicing is paid for by
the customer.
Mutable Instruments encourages modding and hacking, but we will not service modified units
or provide any assistance in the realization of mods. We provide an "unbricking" (firmware
reinstallation and reinitialization) service in the event of a failed firmware upgrade procedure.
We do not "unbrick" devices if a custom firmware has been installed on them.