American telephone & telegraph user's manual tapeless digital answering system telephone with time/day 1817 (15 pages)
Summary of Contents for AT&T TL74458
Page 1
User's manual TL74108/TL74208/TL74308/ TL74408/TL74258/TL74358/ TL74458 5.8 GHz corded/cordless telephone/answering system with caller ID/call waiting...
Page 2
In Canada, dial 1 (866) 288-4268. Model #: TL74108 (single handset)/TL74208 (two handsets)/ TL74308 (three handsets)/TL74408 (four handsets)/ TL74258 (two handsets)/TL74358 (three handsets)/ TL74458 (four handsets) Type: 5.8 GHz corded/cordless telephone answering system with caller ID/call waiting Serial #: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the...
5.8 GHz corded/cordless telephone/answering system with caller ID/call waiting Cordless Handset (1 for TL74108) (2 for TL74208/TL74258) (3 for TL74308/TL74358) (4 for TL74408/TL74458) Power adapter for telephone base Charger for cordless handset (1 for TL74108) (2 for TL74208/TL74258) (3 for TL74308/TL74358)
User's manual TL74108/TL74208/TL74308/ TL74408/TL74258/TL74358/ TL74458 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting Table of contents Getting started Quick reference guide handset ...1 Quick reference guide telephone base ...2 Installation preparation ...3 Additional handsets ...4 Backup battery installation and use ...5...
Page 5
Appendix G Important safety information ... 71 Appendix H FCC part 68 & ACTA ... 74 Appendix I FCC part 15 ... 76 Appendix J Limited warranty ... 77 Appendix K Technical specifications ... 80 Appendix L Troubleshooting ... 81 Appendix M Index ...
Getting started Quick reference guide - handset CHARGE indicator On when the handset is in the charger. Press to display the caller ID information (page 46). PHONE/FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 18).
Getting started Quick reference guide - telephone base HANDSET LOCATOR/INTERCOM • press to page handset (page 17), or initiate an intercom call (pages 21-22). FLASH • : During a call, press to receive an incoming call if call waiting is activated (page 18). CLOCK •...
Getting started Installation preparation You must install and charge the handset battery before using the cordless handset. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 6).
The TL74308/TL74358 has three handsets automatically registered as handset 1, handset 2 and handset 3. You can register one additional handset, which will be assigned as handset 4. The TL74408/TL74458 has four pre-registered handsets, so you cannot register any additional handset to it. Handset 2...
Getting started Backup battery installation and use (not included) In the event of a power failure, your telephone can still operate with limited functions if there are backup batteries (purchased separately) installed in the telephone base. If a power failure happens during a call on the corded handset, the call will continue (at the lowest volume) until you hang up;...
Getting started Telephone base installation If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Getting started Charger installation 1. Plug the small end of the handset charger power adapter into the jack on the underside of the charger, then route the cord through the slot as shown. IMPORTANT INFORMATION 1. Use only the power adapters supplied with this product or equivalent. To order a replacement power adapter, visit our website at 1 (800) 222-3111 2.
Getting started Handset battery installation & charging Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the charger when the handset is not being used. For optimal performance, charge the handset battery for at least 16 hours before use.
Getting started Installation options The telephone base comes with the mounting bracket already installed for desktop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. This mounting plate with studs is available for purchase from many handware or consumer electronics retailers and may require professional installation.
Page 15
Getting started Installation options 2. Connect the telephone line cord and power adapter to the jacks on the bottom of the telephone base. Bundle the telephone cord and power adapter cord, and secure them with a twist tie. Plug the power adapter and telephone line cord into the wall outlets.
Page 16
Getting started Installation options Wall mount to desktop installation To change the telephone base from the wall mount position to desktop position. 1. Untie the bundled telephone cord and power adapter cord, and make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin.
Page 17
Getting started Installation options 3. Connect the telephone line cord and power adapter to the jacks on the bottom Connect the telephone line cord and power adapter to the jacks on the bottom of the telephone base. 4. Remove the telephone handset tab, rotate and replace for desktop use.
Getting started Belt clip & optional headset To attach the belt clip: Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure. For handsfree headset conversations, use any industry standard 2.5 mm headset (purchased separately).
Telephone operation Elapsed time PHONE 0:00:30 Elapsed time PHONE 0:00:30 MSG # Basic operation Making a call Using a cordless handset: PHONE • Press /FLASH enter the telephone number. To end a call: • Press /CLEAR the charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Page 20
Telephone operation Elapsed time SPEAKER 0:00:30 MSG # Elapsed time SPEAKER 0:00:30 NOTE: If a headset is plugged into the cordless handset, you will not be able to use the handset speakerphone. Basic operation Clearspeak dial-in-base speakerphone During a call you can press telephone base to alternate between hands-free speakerphone and normal handset use.
Page 21
Telephone operation REDIAL 555-1234 REDIAL 555-1234 MSG # Basic operation Last number redial To view the five most recently dialed numbers: Using a cordless handset: • Press REDIAL /PAUSE recently called number (up to 30 digits). or REDIAL • Press view up to five recently called numbers.
Telephone operation **PAGING** Basic operation Handset locator The handset locator feature is useful if you misplace a handset. To start the paging tone: HANDSET LOCATOR/INTERCOM on the • Press telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s).
Telephone operation Volume control NOTE: A maximum of two handsets can be used at once on an outside (not an intercom) call. Options while on calls Volume control Press the VOLUME handset or on the telephone base to adjust listening volume. Each press of the button increases or decreases the volume.
Page 24
Telephone operation Options while on calls Mute The mute function allows you to silence the microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call on a cordless handset: • Press MUTE/ REMOVE microphone.
Telephone operation NOTES: 1. While reviewing the directory on a call, editing an entry is not allowed. For more details about the directory, see page 34. 2. While reviewing the caller ID history on a call, storing the caller ID number in the directory is not allowed.
Telephone operation Intercom Using a cordless handset: Use the intercom feature for conversation between handsets or the telephone base. 1. Press INT. The screen will show INTERCOM TO: 2. Enter a handset number. The screen will show CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET Y IS CALLING.
Page 27
Telephone operation Intercom Using the telephone base: You can initiate an intercom call at the telephone base with any system handset. 1. Press HANDSET LOCATOR telephone base. 2. Enter a handset number. The screen will show Enter a handset number. The screen will show CALLING HANDSET X.
Telephone operation NOTES: 1. Before the intercom call is answered, you can cancel the transfer and return to the outside call by pressing OFF/CLEAR, PHONE/FLASH, or INT. 2. If the called handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the...
Page 29
Telephone operation Call transfer using intercom Using the telephone base: Use the intercom feature to transfer an outside call to any of the cordless handsets in the system. 1. During a conversation with an outside call, press HANDSET LOCATOR TRANSFER TO: will be displayed on the screen.
Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. Press MENU/ SELECT phone is not in use) to enter the feature menu. 2. Use to scroll to the feature to be changed.
Telephone operation > DIRECTORY CALL LOG > RINGER VOLUME RINGER TONE RINGER VOLUME > DIRECTORY CALL LOG > RINGER TONE KEY TONE RINGER TONE Handset settings Ringer volume Using this menu, you can set a ring volume level (1-6), or turn the ringer off. When the ringer is turned off, the will appear on the handset screen.
Page 32
Telephone operation > DIRECTORY CALL LOG > KEY TONE LANGUAGE KEY TONE > DIRECTORY CALL LOG > LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH Handset settings Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there will be no beeps when keys are pressed.
Page 33
Telephone operation > DIRECTORY CALL LOG > CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? NOTES: 1. Telephone company voicemail may alert you to new messages with stutter (broken) dial tone. Contact your telephone company for more details. 2. For information about using your voicemail service contact your telephone company for...
Page 34
Telephone operation Handset settings Temporary ring silencing Press OFF/ or MUTE/ CLEAR telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. NOTE: If more than one handset is installed, each handset will ring when there is an incoming call unless the volume is turned off.
Telephone operation Telephone base settings Using the feature menu, you can change settings to customize how the telephone base works. 1. Press MENU/ SELECT phone is not in use) to enter the feature menu. 2. Use CID or DIR to scroll to the feature to be changed.
Page 36
Telephone operation < RINGER VOLUME RINGER TONE MSG # MSG # RINGER VOLUME MSG # Telephone base settings Ringer volume Using this menu, you can set a ring volume level (1-6), or turn the ringer off. When the ringer is turned off, the will appear on the screen of the telephone base.
Page 37
Telephone operation < RINGER TONE KEY TONE MSG # MSG # RINGER TONE MSG # < KEY TONE LANGUAGE MSG # MSG # KEY TONE MSG # Telephone base settings Ringer tone This feature allows you to choose one of 10 ringer tones.
Telephone operation < LANGUAGE CLR VOICE MAIL MSG # MSG # LANGUAGE ENGLISH MSG # < CLR VOICE MAIL DIRECTORY MSG # MSG # TURN INDICATOR OFF? MSG # Telephone base settings Language In this menu, you can select the language used for all screen displays.
Directory Pat Williams 555-1234 Pat Williams 555-1234 MSG # Directory Shared directory The directory is stored in the telephone base, and is shared by all handsets and the telephone base. Changes made to the directory on any one handset or telephone base will apply to all. Memory capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including...
Directory > DIRECTORY CALL LOG > REVIEW STORE > STORE REVIEW ENTER NUMBER 555-1234_ New directory entries To create and store a new directory entry Using a cordless handset: 1. Press MENU/ SELECT feature menu 2. Press /SELECT again to enter the MENU >DIRECTORY menu.
Page 41
Directory ENTER NAME Pat Williams_ NOTE: The first letter of every word will be capitalized. The remaining letters in a word will be lowercase as shown in the chart to the right. Pat Williams 555-1234 New directory entries 7. Enter the name when prompted. •...
Page 42
Directory < DIRECTORY CALL LOG MSG # MSG # < REVIEW STORE MSG # MSG # < STORE REVIEW MSG # MSG # ENTER NUMBER 555-1234_ MSG # MSG # New directory entries To create and store a new directory entry Using the telephone base: 1.
Page 43
Directory ENTER NAME Pat Williams_ MSG # MSG # NOTE: The first letter of every word will be capitalized. The remaining letters in a word will be lowercase as shown in the chart to the right. Pat Williams 555-1234 MSG # MSG # New directory entries 7.
Directory Andrew 555-6789 Barbara 555-9876 Andrew 555-6789 MSG # MSG # Barbara 555-1234 MSG # MSG # Directory review To review directory entries Using a cordless handset: 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.
Directory Directory search To search by name Follow the steps below to search for directory entries on a handset or the telephone base. 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.
Directory Andrew 555-6789 EDIT NUMBER 555-1234 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use directory search or review (pages 39-40) to display an entry. Display dial To dial a displayed number from the directory, PHONE...
Page 47
Directory EDIT NAME Andy Andy 555-1234 Andrew 555-6789 MSG # MSG # EDIT NUMBER 555-1234_ MSG # MSG # EDIT NAME Andy_ MSG # MSG # Andy 555-1234 MSG # MSG # To dial, delete or edit entries 2. Press /SELECT.
Caller ID operation CHRISTINE SMITH 908-555-0100 10:01 11/23 CHRISTINE SMITH 908-555-0100 MSG # MSG # 11/23 10:01 Caller ID operation Information about caller ID with call waiting This product has caller ID with call waiting feature that works with your local telephone company service.
Page 49
Caller ID operation CHRISTINE SMITH 908-555-0100 10:01 11/23 CHRISTINE SMITH 908-555-0100 MSG # MSG # 11/23 10:01 Caller ID operation How the caller ID history works The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.
Caller ID operation HANDSET 1 6 MISSED CALLS Pat Williams 555-1234 10:31 11/23 Jeffrey Adams 555-9876 10:21 11/23 BASE 6 MISSED CALLS MSG # MSG # 11/23 10:01 Pat Williams 555-1234 MSG # MSG # 11/23 10:01 Jeffrey Adams 555-9876 MSG # MSG # 11/23...
Page 52
Caller ID operation The various dialing options are: 555-5555 555-555-5555 1-555-555-5555 1-555-5555 Caller ID history To dial from caller ID history Using a cordless handset: While reviewing an entry in the caller ID history: PHONE/ • Press FLASH the number as it is displayed in the caller ID history.
Caller ID operation NOTE: If both the name and number are not provided, UNABLE TO SAVE will be displayed. Caller ID history Other options • Press /REMOVE on a cordless handset MUTE or press X DELETE on the telephone base to delete the displayed entry from the caller ID history.
Answering system operation About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently.
Page 55
Answering system operation About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and the total maximum recording time is 14 minutes. Messages will remain available for replay until you delete them.
Answering system operation NOTE: If the clock was not set when a message was recorded, the system will announce "Time and day not set" before the message is played back. Day & time announcement To check day & time You can press CLOCK when the system is idle to hear the current day and time.
Answering system operation Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages.
Answering system operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement: “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording.
Page 59
Answering system operation Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." PLAY 2. Press /STOP 3. Press DELETE during playback to delete your announcement, "Announcement deleted." will be announced. Press ANNC.
Answering system operation NOTE: To adjust the voice prompt volume, press VOLUME Answering system setup You can change the number of rings, call screening status, remote access code and message alert tone. To change the answering system setup: 1. Press SETUP repeatedly to hear the settings for different features.
Page 61
Answering system operation Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.
Page 62
Answering system operation Answering system setup Call screening You can turn the call screening feature on or off. Unless you change it, the call screening feature is set to on. To change the setting: 1. Press SETUP twice. The system will announce “Call screening,”...
Page 63
Answering system operation NOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages. Answering system setup Message alert tone When the message alert tone is set to and there is at least one new message, the telephone base will beep every 10 seconds.
Answering system operation Message playback Press PLAY /STOP system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first).
Answering system operation Microphone Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else who uses the answering system.
Answering system operation Message counter BASE MSG # MSG # Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. 0 (flashing) The clock needs to be set (page 51).
Answering system operation NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands.
Page 68
Answering system operation Remote access Press to record a new announcement. Press to turn the answering system on or off. Press to end remote access (the call will be terminated). 4. Hang up to end the call and save all undeleted messages.
Appendix B Indicator lights Indicator lights IN USE • On when handset is in use, when the answering system is answering an incoming call or you are registering a handset. • Flashes when another telephone is in use on the same line, or you are deregistering a handset from the...
Appendix C Telephone base and handset display screen messages Screen display messages PHONE ENDED CALL LOG EMPTY DIRECTORY EMPTY You are accessing an empty directory. LIST FULL MUTED SPEAKER LOW BATTERY INCOMING CALL NEW VOICE MAIL XX MISSED CALLS There are new calls in the caller ID log. CONNECTING ...
Page 72
Appendix C Telephone base and handset display screen messages Screen display messages UNABLE TO CALL TRY AGAIN NOT AVAILABLE AT THIS TIME MICROPHONE ON INTERCOM TO: INTERCOM ENDED CALLING HANDSET X CALLING BASE TRANSFER TO: CALL TRANSFERED You have transferred an outside Failed intercom or conference call (there are already two handsets being used).
1, handset 2 and handset 3. You can register one additional handset, which will be assigned as handset 4. The TL74408/TL74458 has four pre-registered handsets, so you cannot register any additional handsets to it. Handsets purchased separately need to be registered to the telephone base before use.
Appendix E Replacing a handset You may need to de-register your handsets if: You have four registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use.
Appendix F Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water •...
Appendix G Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Page 77
Appendix G Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Page 78
Appendix G Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: PACEMAKER PATIENTS •...
Appendix H FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
Appendix H FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Appendix I FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix J Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit 3111 . In Canada, call What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
Page 83
Appendix J Limited warranty What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
Page 84
Appendix J Limited warranty What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; Include “valid proof of purchase”...
Appeendix K Technical specifications 5.8 GHz digital spread spectrum frequency hopping technology This technology digitally transmits your voice across multiple channels in both the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity and advanced privacy against eavesdropping on your calls, while not interfering with wireless routers.
Appendix L Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222–3111 My phone • Make sure the power cord is securely plugged in. doesn’t work • Make sure that the battery connector is securely plugged at all •...
Page 87
Appendix L Troubleshooting • Eliminate any background noise. Noise from a television, • If the other phones in your home are having the same My cordless • Make sure the power cord is securely plugged into the handset isn’t performing normally •...
Page 88
Appendix L Troubleshooting • Ensure that the telephone base is powered up. CONNECTING... displays on my • Place the cordless handset in the telephone base for cordless handset • Move the cordless handset closer to the telephone base. • Reset the telephone base. Unplug the unit’s electrical •...
Page 89
Appendix L Troubleshooting • You may be able to improve the performance of your • Other electronic products can cause interference to • Do not install this phone near a microwave oven or • If your phone is plugged in with a modem or a surge •...
Page 90
Appendix L Troubleshooting • Charge the battery in the cordless handset for at least • You may have too many extension phones on • The layout of your home or office might be limiting • If the other phones in your home are having the same •...
Page 91
Appendix L Troubleshooting • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
Page 92
Appendix L Troubleshooting System does • Make sure you subscribe to caller ID with call waiting not receive caller ID when on a call Incomplete • If a caller leaves a very long message, part of it may messages • If the caller pauses for more than seven seconds, the •...
Page 93
Appendix L Troubleshooting • Make sure to enter your remote access code correctly System does not respond to remote commands • Make sure you are calling from a touch-tone phone. • The answering system may not detect the remote access •...