Useful Information
General use
Problem
The handset does not turn
on even after installing
charged batteries.
The unit does not work.
The handset display is
blank.
I cannot hear a dial tone.
I cannot use the intercom
feature.
Menu list
Problem
The display is in a
language I cannot read.
I cannot activate the eco
mode.
I cannot register a handset
to a base unit.
Battery recharge
Problem
The handset beeps and/or
flashes.
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TGC21x_22xNZ_OI_(en-en)_0513_ver.002.pdf
Cause/solution
R Place the handset on the base unit or charger to turn on the
handset.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit's AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 41).
R The handset is not turned on. Turn the power on (page 13).
R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit's AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
R This feature is available between the handsets. Although the
handset displays "Intercom", this feature is not available for
single handset models.
Cause/solution
R Change the display language (page 13).
R You cannot set eco mode when you set the repeater mode
"On". If required, set the repeater mode to "Off" (page 26).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Cause/solution
R Battery charge is low. Fully charge the batteries (page 10).
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