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AT&T ATT1738 User Manual page 2

At&t digital answering system user's manual 1738

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1738_Map_1ATT120904
12/9/04
8:26 AM
Page 2
OPERATION
Memory is Full
Listen To, Save & Delete Messages
When memory is full, or 99 messages have
plays an error tone and does not delete
The system automatically saves your
been recorded, the Message Window flashes
messages.
messages until you delete them. You
F. Delete messages to make room for new
can store approximately 40 minutes of
Delete selected messages — Press and
ones.
messages, memos, and announcements
release D while the message you want
When memory is full, the system answers
(up to a maximum of 99 messages).
to delete is being played. The system deletes
calls after 10 rings, and sounds two beeps
Before playing each message, the system
the message and plays the next message. If
instead of your announcement.
you want to check a message before you
announces the day and time the
delete it, you can press r to
message was received. If Store Number
Delete Messages
replay the message before deleting it.
is set to on, the system also announces
Delete all messages — Hold down D.
The system announces "M
ESSAGES DELETED
"
When the system reaches the end of the
and permanently deletes messages. The
last message, the messages not deleted are
Message Window displays 0. If you haven't
renumbered, and the Message Window
listened to all of the messages, the system
displays the total number of messages
remaining in memory.
Message Window Display
Off when
system is off.
System will not
DISPLAY:
FUNCTION:
answer calls.
On steadily
Clock needs to be reset or system is in clock setting
when system is
mode.
on with no new
messages.
Flashing – System is recording an announcement
Blinks once for
each new message
or memo.
(up to nine).
Steady – Announcement playing
— OR —
Flashes quickly
when memory
system is recording a message
is full. (Delete
— OR —
messages to make
remote access is in progress.
room for new
messages.)
Rotating – Deleting.
Flashing – memory is full.
Toll Saver is set to 2/4.
Press to
turn the
system on
Toll Saver is set to 4/6.
or off.
Feature is on.
Press to repeat
all or part of a message.
Feature is off.
Press during time/day
announcement to repeat
Language is English.
previous message.
Hold to play at half speed.
Language is Spanish.
Brief display of volume setting when volume is adjusted.
6
OPERATION
REMOTE OPERATION
Connect with the Answering System
the caller's telephone number (see
You can access many features remotely from
"Store Number" under FEATURE
a touch tone phone.
SETUP). After playing the last message,
1
Dial your telephone number.
the system announces "E
ND OF
2
When the system answers, enter your
MESSAGES
."
three-digit Remote Access Code during
You cannot delete a message until it's
or after the announcement. The system
been reviewed; deleted messages cannot
announces the number of messages,
be recovered.
then begins message playback. If the
announcement continues to play after
Feature Summary
FUNCTION:
COMMAND:
To operate the system, follow the instructions below.
Press 5.
VOICE HELP MENU
PLAY ALL MESSAGES
After the two beeps, wait four seconds for system to
Message Window.
automatically play back all messages, or press 1.
Press 2.
PLAY NEW MESSAGES
Press 4 while the message is playing.
REPEAT A MESSAGE
Press 5.
STOP MESSAGE PLAYBACK
Press 6 while the message is playing..
SKIP A MESSAGE
SAVE MESSAGE
Hang up.
Press to
DELETE MESSAGE
Press and release 3 while the message is playing.
adjust volume.
System beeps
three times at
DELETE ALL MESSAGES
After you have listened to all messages and heard the
highest or
two beeps, press 3 3.
lowest setting
and message
RECORD ANNOUNCEMENT
Press * 7; after beep, record announcement, press
window briefly
5 to stop. System plays back announcement.
displays current
setting.
Press 7.
REVIEW ANNOUNCEMENT
RECORD MEMO
Press #; speak after beep; press 5 to exit.
Press to
delete the
Press * 8. Follow prompts to set day, time, and year.
message
SET THE CLOCK
that's playing.
Press * 0.
TURN SYSTEM OFF
Hold to
delete all
TURN SYSTEM ON
When system is off, it answers after 10 rings,
messages.
announces "T
1738
Press 0.
Press to skip all or
MEMORY FULL
When the memory is full, the system answers after
part of a message.
Press to listen to ONLY
10 rings, announces "M
your new messages.
Hold to play
twice. Enter your Remote Access Code and delete
twice as fast.
some or all messages.
If you have no new messages,
press to listen to your old
Press * 9. The system announces "T
messages.
END REMOTE ACCESS CALL
WILL NOW HANG UP
Press during playback to stop
playback.
7
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit
our website at
www.telephones.att.com
or call
1 800 222–3111
entering your code, wait for the
your receipt as your proof of purchase.
announcement to end or press #
to stop the announcement, then
To purchase accessories or replacement parts contact Customer Service. Visit our website at
re-enter the code.
www.telephones.att.com
or call
1 800 222–3111.
3
To use a remote access command
(below), press 5 during message
playback and wait for the two-beep
ANSWERING SYSTEM OPERATION
signal.
PROBLEM
SOLUTION
4
Enter a remote access command.
Messages Are
• The system can accept messages up to three minutes long.
Incomplete
If a caller leaves a very long message, part of it might be lost
when the system disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system
stops recording and disconnects the call.
• If the system's memory fills up during a message, the system
stops recording and disconnects the call.
PROBLEM
SOLUTION
System Does Not
If the Toll Saver feature is on, the number of rings
Answer After Correct
changes from four to two, or six to four, when you have
Number of Rings
new messages waiting.
In some cases, the system might be affected by the ringing
system used by the local telephone company.
If the system's memory is full or the system is off, the
system answers after 10 rings.
PROBLEM
SOLUTION
System Will Not
When memory is full, saved messages must be deleted before
Record Messages
new messages can be recorded.
PROBLEM
SOLUTION
Incoming Messages
Press VOLUME + until volume is at desired level.
are Not Heard During
Recording
," then beeps twice.
HE MACHINE IS OFF
EMORY IS FULL
," then beeps
HE MACHINE
," and disconnects the call.
8
9
IN CASE OF DIFFICULTY
. Please retain
ANSWERING SYSTEM OPERATION
PROBLEM
SOLUTION
System Does Not
Make sure you are calling from a touch tone phone.
Respond To Remote
When you dial a number, you should hear tones. If you
Commands
hear clicks instead, the phone is not a touch tone
telephone.
The answering system may not detect the Remote Access
Code while your announcement is playing. Try waiting
until the announcement is over before entering the code.
There may be noise interference on the phone line you
are using. Press dial buttons firmly.
Make sure you are entering your Remote Access
Code correctly.
You might be calling from a phone that sends tones
too short for your answering system to detect.
If there are many messages recorded, the system may
take longer than usual to respond.
PROBLEM
SOLUTION
Power Failure
If the system is disconnected from AC power it will not operate.
Recovery
Your announcement and messages are retained in memory
during a power failure, but you will need to reset the clock.
See the instructions on the bottom of the unit.
If the system announces, "P
" after announcing
OWER FAILURE
the time and day, you may need to reset the clock. See the
instructions on the bottom of the unit.
PROBLEM
SOLUTION
System Takes Longer
If there are many messages recorded, the system may take
Than Usual To Respond
longer than usual to respond audibly.
PROBLEM
SOLUTION
Message Window
Make sure the power cord is securely connected to both
is Blank
the answering system and an electrical outlet not controlled
by a wall switch.
Press O to make sure the system is on.
10
GENERAL PRODUCT CARE
To keep your phone working and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate electrical noise (for
example, motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the phone and/or other rough treatment.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because
this will damage the finish.
Retain the original packaging in case you need to ship it at a
later date.
11

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