Customer Assistance Information - Cadillac 2010 DTS Owner's Manual
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Also See for 2010 DTS:
- Owner's manual (486 pages) ,
- Navigation manual (69 pages) ,
- Brochure (1 page)
Table of Contents
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Section 8
Customer Assistance and Information . . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
for Text Telephone (TTY) Users . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . 8-11
Courtesy Transportation Program . . . . . . . . . . . . . . 8-11
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-13
Customer Assistance Information
Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Service Publications Ordering Information . . . . . 8-17
Vehicle Data Recording and Privacy . . . . . . . . . . . . . 8-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Radio Frequency Identification (RFID) . . . . . . . . . 8-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-20
I n f o r m a t i o n P r o v i d e d b y :
to the United States Government . . . . . . . . . . . 8-16
to the Canadian Government . . . . . . . . . . . . . . . 8-16
to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
8-1
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