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5. CARE/MAINTENANCE
Your LED 36 is designed for long life with minimal upkeep.
Since there are no lamps to replace, maintenance is simple -
just keep your LED 36 clean and dry. Especially if you are in a
dusty or haze-filled environment, there are some simple steps
you can take to ensure a long, happy life for your LED 36.
Keeping the lens area clean will ensure maximum light output.
Use glass cleaner on a soft cloth to wipe down the lens area
and the outer enclosure of the LED 36 whenever it gets dirty or
dusty. Always make sure the vent holes are kept clear. The fan
won't work if there's no place for the air to go!
Any other repair or maintenance should be performed by quali-
fied individuals only. There are no user-serviceable parts in the
LED 36. If you find your LED 36 behaving strangely, please feel
free to contact us and we'll help with troubleshooting.
Returns
While your LED 36 was tested and working perfectly before it
left to join your family, sometimes things can happen. If there's
a problem, and you need to return your LED 36 - don't worry!
It's easy.
Send an email to support@bargeheights.com, and we'll issue
you an RA (Return Authorization) number. Carefully pack your
LED 36 for shipping - using the original box and packing mate-
rial, if possible. Use a prepaid, trackable shipping method, such
as UPS, FedEx or USPS Priority Mail.
Please include the following information with your fixture so we
can best help you!
1. Your contact information (Name, Address, Phone Number,
Email address)
2. The RA# issued to you
3. A brief description of the problem/symptoms
We will take a look at the fixture, and at our discretion, repair
or replace the fixture. Please note that we cannot be responsi-
ble for damage that takes place during shipping - so make sure
you pack the fixture well!
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LED 36 User Manual rev. B
Shipping Damage
Damage incurred in shipping is the responsibility of the
shipper, and must be reported to the shipping company
immediately upon receipt of the items. Claims must be
made within seven (7) days of receipt.
Contact Us
bargeheights inc
www.bargeheights.com
Support: www.bargeheightslighting.com/support
support@bargeheights.com
859-317-2878
©2011 Bargeheights, Inc.
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