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5. CARE/MAINTENANCE
Your LED PAR is designed for long life with minimal upkeep.
Since there are no lamps to replace, maintenance is simple -
just keep your LED PAR clean and dry. Especially if you are in a
dusty or haze-filled environment, there are some simple steps
you can take to ensure a long, happy life for your LED PAR.
Keeping the lens area clean will ensure maximum light output.
Use glass cleaner on a soft cloth to wipe down the lens area
and the outer enclosure of the LED PAR whenever it gets dirty
or dusty. Always make sure the vent holes are kept clear.
Any other repair or maintenance should be performed by quali-
fied individuals only. There are no user-serviceable parts in the
LED PAR. If you find your LED PAR behaving strangely, please
feel free to contact us and we'll help with troubleshooting.
Returns
While your LED PAR was tested and working perfectly before it
left to join your family, sometimes things can happen. If there's
a problem, and you need to return your LED PAR - don't worry!
It's easy.
Send an email to support@bargeheights.com, and we'll issue
you an SR (Service Request) number. Carefully pack your LED
PAR for shipping - using the original box and packing material,
if possible. Use a prepaid, trackable shipping method, such as
UPS, FedEx or USPS Priority Mail.
Please include the following information with your fixture so we
can best help you!
1. Your contact information (Name, Address, Phone Number,
Email address)
2. The SR# issued to you
3. A brief description of the problem/symptoms
We will take a look at the fixture, and at our discretion, repair
or replace the fixture. Please note that we cannot be responsi-
ble for damage that takes place during shipping - so make sure
you pack the fixture well!
©2010 Bargeheights, Inc.
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