A.O. Smith PEARL ULTRA User Manual page 29

PROBLEM
Softener fails • Water pressure is too low.
• Brine line plugged.
to use salt
• Injector is plugged.
• Internal control leak.
Cabinet overflow • Refill time disordered.
• Seals and spacers are damaged.
• Drain line is blocked.
Water hardness remains • Fail to regenerate automatically.
• Brine concentration is poor.
• Injector is plugged.
Control backwashes • Incorrect backwash controller used.
• Foreign matter affecting controller operation.
at excessively
low or high rate
Untreated water leakage • Improper regeneration.
• Leaking of bypass valve.
during service
• O− ring around riser tube damaged.
• Incorrect regeneration cycle setting.
NOTES:
• Our company reserves the right to change product design, configuration,
and specifications without prior notice.
POSSIBLE CAUSE
• Our company assumes no liability for problems that may occur
as a result of technical or editorial errors, omissions or printing problems
contained herein.
SOLUTION
• Line pressure must be at least 20 psi.
• Clean brine line.
• Clean or replace injector and screen.
• Check piston, seals and spacers.
• Call your dealer.
• Replace seals and spacers.
• Check the drain line.
• Check power of controller.
• Keep cabinet full of salt.
• Disassemble the injector and clear it by washing
with water.
• Replace with correct size controller.
• Remove controller and ball. Flush with water.
• Repeat regeneration making certain that the correct
salt dosage is set.
• Replace O− ring.
• Replace O− ring.
• Reset regeneration cycle.
ENG 27