Troubleshooting Guide - A.O. Smith PEARL ULTRA User Manual

Troubleshooting Guide

PROBLEM
Controller does not • Transformer is not plugged in.
• Defective power cord.
work
• Power off.
• Defective transformer.
Incorrect Time • Power outage causes inaccurate timing.
of Regeneration
Leaking • Loose connecting.
Noisy • Air exits in the system.
Milk-White water • Air exits in the system.
Unsatisfied • Poor raw water quality.
• Time of regeneration is too long.
water hardness
• Resin disabled.
• Wrong valve programming
ENG 26
POSSIBLE CAUSE SOLUTION
• Connect to constant power source.
• Replace cord.
• Just wait for power on.
• Replace the transformer.
• According to the User Manual to reset the timer.
• Tighten joints.
• Re-backwash the system to vent air.
• Turn on the tap to vent air.
• Call your dealer.
• Reset time of regeneration.
• Regeneration or use new resin.
• Re-Program the valve.