Smb Transmission Errors - Canon DU7-1178-000 Service Manual

Chapter 4
Message Error code Cause
No message. Error #828
reason given on
reception error
report.
No message. Error #829
reason given on
reception error
report.
No message. #831
No message. #832
No message. #833
No message. #835

4.3.4 SMB Transmission errors

<SMB transmission error message and error code list>
Message
No message
Transmission
cancelled
Address does not
appear in address
list.
HD full
HD full
Address table not
available
4-12
HTML format file
attachment
Reception document
exceeds 1000 pages.
SMTP connection cut by
IP block function.
Problem with receiving
unit's transmission
settings. DSN
transmission failed.
Problem with receiving
unit's transmission
settings. MDN
transmission failed.
Text reception line count
error.
Error code Cause
#022 Address deleted or
invalidated during
transmission
reservation.
#099/ #995 - Transmission
cancelled by user.
#704 - An error occurred
when address
information was being
obtained from the
address list. (Address
deleted from list after
scanning, etc.)
#702 Operation stopped
because HD full (work
area).
#703 Operation stopped
because HD full (image
area).
#706 - Address table being
imported/ exported from
RUI.
- Address book usage
doubled up with other
transmission component
(Fax, etc.).
Remedy
- Contact sender and ask them not to transmit data that
cannot be received.
- Contact the sender and have them limit the number of
pages in a single transmission to 999.
- Reprogramme the IP address of the IP block function
that allows SMTP connection.
- Check the SMTP/DNS server, domain name, host
name, E-Mail address, IP address, netmask and default
gateway settings in user mode.
- Check mail server/ DNS server operation.
- Check the SMTP/DNS server, domain name, host
name, E-Mail address, IP address, netmask and default
gateway settings in user mode.
- Check mail server/ DNS server operation.
- Have the sender reduce the number of lines in the text.
T-4-4
Remedy
- Retransmit deleted address.
- Check that a group address is specified as the transfer
destination and that it contains a valid address.
- Check that a group address is specified as the transfer
destination and whether it contains local print or fax box
only.
- Check whether the specified transfer destination
address has been deleted.
Resend.
- Check address list settings. Or, turn unit OFF/ON.
- Wait a while then retry.
- Stop broadcast transmission with other protocols. This
sometimes helps to avoid this problem.
- Wait a while then retry.
- Stop broadcast transmission with other protocols. This
sometimes helps to avoid this problem.
- Quit access from RUI.
- Wait a while and then retry
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